SUMMARY Not sure if this is a Neon problem or a problem in Elisa, but it is a packages problem, so I figured I'd try Neon first. If I install Elisa from Discovery on KDE Neon user edition based on 18.04, Elisa doesn't give any playback. This might be because gstreamer is not being installed. STEPS TO REPRODUCE 1. Install Elisa from discovery. 2. Open Elisa, select any track. 3. Press play. OBSERVED RESULT No music will be heard, and the audio plasma widget doesn't say any program is playing audio, despite Elise visibly going over the track. EXPECTED RESULT Music being played. SOFTWARE VERSIONS (available in About System) KDE Neon 5.13 KDE Plasma Version: 5.13.5 KDE Frameworks Version: 5.50.0 Qt Version: 5.11.1 Kernel: 4.15.0-36-generic ADDITIONAL INFORMATION Trying to find any solution led me to try and install Brasero, after which Elisa started to work. Installing brasero installs gstreamer, which I vaguely recall is necessary for using Qt Multimedia on Ubuntu based systems, so I suspect this is the missing link for getting Elisa to play back on KDE Neon.
Thanks for your report. Could you share the result of this command ? apt-cache policy libqt5multimediawidgets5 libqt5multimedia5 libqt5multimedia5-plugins libqt5multimediagsttools5
:~$ apt-cache policy libqt5multimediawidgets5 libqt5multimedia5 libqt5multimedia5-plugins libqt5multimediagsttools5 libqt5multimediawidgets5: Geïnstalleerd: 5.11.1-1+18.04+bionic+build18 Kandidaat: 5.11.1-1+18.04+bionic+build18 Versietabel: *** 5.11.1-1+18.04+bionic+build18 500 500 http://archive.neon.kde.org/user bionic/main amd64 Packages 100 /var/lib/dpkg/status 5.11.1-1+18.04+bionic+build17 500 500 http://archive.neon.kde.org/user bionic/main amd64 Packages 5.11.0-0neon+18.04+bionic+build15 500 500 http://archive.neon.kde.org/user bionic/main amd64 Packages 5.9.5-0ubuntu1 500 500 http://nl.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages libqt5multimedia5: Geïnstalleerd: 5.11.1-1+18.04+bionic+build18 Kandidaat: 5.11.1-1+18.04+bionic+build18 Versietabel: *** 5.11.1-1+18.04+bionic+build18 500 500 http://archive.neon.kde.org/user bionic/main amd64 Packages 100 /var/lib/dpkg/status 5.11.1-1+18.04+bionic+build17 500 500 http://archive.neon.kde.org/user bionic/main amd64 Packages 5.11.0-0neon+18.04+bionic+build15 500 500 http://archive.neon.kde.org/user bionic/main amd64 Packages 5.9.5-0ubuntu1 500 500 http://nl.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages libqt5multimedia5-plugins: Geïnstalleerd: 5.11.1-1+18.04+bionic+build18 Kandidaat: 5.11.1-1+18.04+bionic+build18 Versietabel: *** 5.11.1-1+18.04+bionic+build18 500 500 http://archive.neon.kde.org/user bionic/main amd64 Packages 100 /var/lib/dpkg/status 5.11.1-1+18.04+bionic+build17 500 500 http://archive.neon.kde.org/user bionic/main amd64 Packages 5.11.0-0neon+18.04+bionic+build15 500 500 http://archive.neon.kde.org/user bionic/main amd64 Packages 5.9.5-0ubuntu1 500 500 http://nl.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages libqt5multimediagsttools5: Geïnstalleerd: 5.11.1-1+18.04+bionic+build18 Kandidaat: 5.11.1-1+18.04+bionic+build18 Versietabel: *** 5.11.1-1+18.04+bionic+build18 500 500 http://archive.neon.kde.org/user bionic/main amd64 Packages 100 /var/lib/dpkg/status 5.11.1-1+18.04+bionic+build17 500 500 http://archive.neon.kde.org/user bionic/main amd64 Packages 5.11.0-0neon+18.04+bionic+build15 500 500 http://archive.neon.kde.org/user bionic/main amd64 Packages
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This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!