Bug 398656 - KMail has become unusable, crashes every time I attempt to collect/read mail
Summary: KMail has become unusable, crashes every time I attempt to collect/read mail
Status: RESOLVED WORKSFORME
Alias: None
Product: kmail2
Classification: Applications
Component: message list (show other bugs)
Version: 5.7.3
Platform: Kubuntu Linux
: NOR crash
Target Milestone: ---
Assignee: kdepim bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-09-15 09:12 UTC by James Pirie
Modified: 2021-01-16 04:37 UTC (History)
0 users

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Description James Pirie 2018-09-15 09:12:21 UTC
I have one IMAP mail account and one Exchange sere set up through DAVMail gateway.
These accounts have worked for many years without issue.
Suddenly, quite recently, KMail crashes when I try and deal with E.Mail through either server.
I have deleted all the accounts and set them up again with the same result.
I have reported the issue as a Bug through the automated bugtracker in Kubuntu but received a a rather short response about some file otr other being wrong?  I responded to this but har no more.
Can someone let me know what happens now please as I am unable to use KMail at all.
I notice that my version of KMail appears to be old however I maintain it through the offical repositories and have no idea how to circumvent this and et an update as per BUG number 310767 which sounds closest to my issue?
Comment 1 Christoph Feck 2018-10-04 21:37:25 UTC
If the crash is reproducible, please add a backtrace of the crash. For more information, please see https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
Comment 2 Justin Zobel 2020-12-17 05:37:46 UTC
Thank you for the crash report.

As it has been a while since this was reported, can you please test and confirm if this issue is still occurring or if this bug report can be marked as resolved.

I have set the bug status to "needsinfo" pending your response, please change back to "reported" or "resolved/worksforme" when you respond, thank you.
Comment 3 Bug Janitor Service 2021-01-01 04:38:56 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Bug Janitor Service 2021-01-16 04:37:41 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!