Bug 398363 - Network manager loses credentials info
Summary: Network manager loses credentials info
Status: RESOLVED FIXED
Alias: None
Product: plasmashell
Classification: Plasma
Component: Networks widget (show other bugs)
Version: master
Platform: openSUSE Linux
: NOR normal
Target Milestone: 1.0
Assignee: Jan Grulich
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-09-07 15:17 UTC by Marcin Bajor
Modified: 2024-12-23 18:26 UTC (History)
3 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:

Attachments
Edit connection with empty fields (52.00 KB, image/png)
2018-09-07 15:17 UTC, Marcin Bajor 		Details
Edit connections window (119.68 KB, image/png)
2018-09-07 15:17 UTC, Marcin Bajor 		Details
Connection info after restart services (118.95 KB, image/png)
2018-09-07 15:18 UTC, Marcin Bajor 		Details
connections_wrong_selections (125.65 KB, image/png)
2018-09-07 15:44 UTC, Marcin Bajor 		Details
Plasma logs (8.49 KB, text/plain)
2018-09-07 15:44 UTC, Marcin Bajor 		Details
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Description Marcin Bajor 2018-09-07 15:17:05 UTC 
Created attachment 114827 [details]
Edit connection with empty fields

Sometimes plasma-nm loses all connection info.
When I click "connect" to WiFi network a window with empty fields is displayed (edit-wifi.png attachment), but when I click on "Edit connections" some fields are filed (connections.png attachment) without password.
For other WiFi connections(with password only) plasma-nm asks for password but is not able to connect.
All passwords are stored in kwallet.
I can't connect to other wired networks too. Click on "connect" does nothing.

Plasma network manager loses all connection info and passwords.

Command:
$sudo systemctl restart network NetworkManager
or restart of computer sometimes resolves the problem (connection_info_after_restart_services.png attachment)
Comment 1 Marcin Bajor 2018-09-07 15:17:38 UTC 
Created attachment 114828 [details]
Edit connections window
Comment 2 Marcin Bajor 2018-09-07 15:18:30 UTC 
Created attachment 114829 [details]
Connection info after restart services
Comment 3 Marcin Bajor 2018-09-07 15:44:04 UTC 
When applet crashes I've noticed that sometimes details of selected connection are from different connection (connections_wrong_selections atachment)
Comment 4 Marcin Bajor 2018-09-07 15:44:21 UTC 
Created attachment 114830 [details]
connections_wrong_selections
Comment 5 Marcin Bajor 2018-09-07 15:44:37 UTC 
Created attachment 114831 [details]
Plasma logs
Comment 6 Marcin Bajor 2018-09-07 15:49:07 UTC 
This often happens when I switching wired cable in my laptop. I have to work with multiple wired networks.
Comment 7 Christian Kalkhoff 2018-09-08 13:28:39 UTC 
I can confirm this behaviour, yet I am not able to reproduce. But it might be related to connections to different networks over LAN.

I will try to gather more information next time it occurs to me.
Comment 8 Justin Zobel 2020-11-01 04:14:24 UTC 
(In reply to Christian Kalkhoff from comment #7)
> I can confirm this behaviour, yet I am not able to reproduce. But it might
> be related to connections to different networks over LAN.
> 
> I will try to gather more information next time it occurs to me.

Christian were you able to reproduce this one?
Comment 9 Christian Kalkhoff 2020-11-01 08:41:16 UTC 
Thanks for asking, no it didn't happen to me again.
Comment 10 Justin Zobel 2020-11-01 08:46:15 UTC 
(In reply to Christian Kalkhoff from comment #9)
> Thanks for asking, no it didn't happen to me again.

Thanks for the update, I'll close this ticket but if the issue returns don't hesitate to open a new one.
Comment 11 Ben Cooksley 2024-12-23 18:26:00 UTC 
Bulk transfer as requested in T17796