Bug 398265 - do not work on linux mint 19 when trying to capture a rectangular area
Summary: do not work on linux mint 19 when trying to capture a rectangular area
Status: RESOLVED WORKSFORME
Alias: None
Product: Spectacle
Classification: Applications
Component: General (show other bugs)
Version: 17.12.3
Platform: Other Linux
: NOR crash
Target Milestone: ---
Assignee: Boudhayan Gupta
URL:
Keywords: investigated, triaged
Depends on:
Blocks:
 
Reported: 2018-09-04 18:06 UTC by guido
Modified: 2018-11-27 04:46 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:


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Description guido 2018-09-04 18:06:19 UTC
When capture a rectangular area is selected, making click on "Make a new capture" causes crash.
Comment 1 Andrew Crouthamel 2018-09-05 15:00:43 UTC
Were you using display scaling like https://bugs.kde.org/show_bug.cgi?id=398271 ?

What size rectangular region did you select?
Comment 2 Nate Graham 2018-09-13 17:54:58 UTC
Please provide the information that Andrew requested so we can try to figure this out.
Comment 3 guido 2018-09-13 19:19:58 UTC
There is no way to select nothing because the program "spectacle" crashes where I try click in "Take a new screen capture" buton.
Comment 4 Nate Graham 2018-09-13 19:24:10 UTC
Please provide a backtrace of the crash. See the following article for information regarding how to do this: https://community.kde.org/Get_Involved/Bug_Reporting#Crash_reports_must_include_backtraces
Comment 5 guido 2018-09-13 19:38:03 UTC
Steps to Reproduce:
1. Install spectacle on Linux Mint 19 Cinnamon
2. In Area choose "Rectangular region"
3. Press "Make a new screen capture" ... crash The program closes.

In spanish
1. Intalar desde el manejador de programas spectacle
2. En area, seleccione " región rectangular"
3. Presinar el botón "Realizar nueva captura de pantalla" --> crash
Comment 6 Nate Graham 2018-09-13 19:39:45 UTC
Steps to Reproduce are good, but for crashes, we need a backtrace. See: https://community.kde.org/Get_Involved/Bug_Reporting#Crash_reports_must_include_backtraces
Comment 7 Bug Janitor Service 2018-11-12 16:00:24 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 8 Bug Janitor Service 2018-11-27 04:46:40 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!