Bug 397601 (Lexxi) - Cannot save pictures
Summary: Cannot save pictures
Status: RESOLVED WORKSFORME
Alias: Lexxi
Product: krita
Classification: Applications
Component: File formats (show other bugs)
Version: nightly build (please specify the git hash!)
Platform: Microsoft Windows Microsoft Windows
: NOR major
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords: triaged
Depends on:
Blocks:
 
Reported: 2018-08-19 02:35 UTC by Lexxi Fisher
Modified: 2018-10-29 02:04 UTC (History)
1 user (show)

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Description Lexxi Fisher 2018-08-19 02:35:12 UTC
In the Krita file browser, I can see them saved with little blue and white pictures beside them, but when I go to upload them to a site or even look for them in my file explorer, they're not there
Comment 1 Halla Rempt 2018-08-19 07:31:54 UTC
You have to give us some more information before we can help you. It is very unlikely to be a bug in krita, of course, and very likely to be a problem with your Windows setup.

* which version of Krita are you using, exactly?
* which file format are you saving as?
* do you have any security software installed other than Windows defender?
* Can you check whether https://forum.kde.org/viewtopic.php?f=139&t=150612&p=402650#p402650 is the case?
* can you make a screenshot of Krita's file dialog after saving and Windows Explorer of that same folder?
Comment 2 Andrew Crouthamel 2018-09-28 03:37:00 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Andrew Crouthamel 2018-10-29 02:04:10 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!