I already submitted an assistance request without receiving answers. This time is important, please answer me urgently. I was working on a project. I just wanted to try some effect of contrast/brightness. I realized this effects, in the rendering, completely turn off the video they are applied to. When I realized this I open the project again but kdenlive crashed. From that moment on, kdenlive crashes everytime at the start. I tried to download it again, but nothing changed! Even the new download crashes. (old version: 18.4 - new version 17.12). So this mean I'm losing all the projects? How can it be? Just because I tried to apply the contrast/brightness effect? From the site you're talking of MTE, codes, ffmpeg... I can't study all of this. Just before trying to apply contrast/brightness it was working perfectly. So it has to work perfectly again. Please contact me and help me fix it.
Make sure you store your project file on desktop or another save place. Delete the folder with Kdenlive, then follow this step: https://forum.kde.org/viewtopic.php?f=269&t=152358 Kdenlive should start again.
(In reply to fritzibaby from comment #1) > Make sure you store your project file on desktop or another save place. > Delete the folder with Kdenlive, then follow this step: > https://forum.kde.org/viewtopic.php?f=269&t=152358 > > Kdenlive should start again. Thanks for the quick answer. But unfortunately nothing changed. I renamed the "kdenliverc" as suggested. I put the kdenlive directory in the user area. Nothing. I tried to copy the project files in the desktop (anyway, they were in the user "video" directory). I tried both to open kdenlive directly through the exe, and opening a project. Nothing. Everytime it crashes at the start.
What you can try is: - delete the Kdenlive folder inside local: Windows+R -> APPDATA -> in the folder c:/users/USERNAME/appdata/local search for folder Kdenlive and delete that folder (no worries only cache data and user settings which you can redo afterwards) - download 18.04.01d build for windows: https://files.kde.org/kdenlive/release/Kdenlive-18.04.1d-w64.zip unzip to the desktop. Go inside the Kdenlive folder and start Kdenlive.exe. If Kdenlive still crashes, please check if you get a crash log: hit Windows-key+r -> eventvwr -> in the Event Viewer -> check the log inside Critical and Error. Post the error which Kdenlive is involved.
(In reply to fritzibaby from comment #3) > What you can try is: > > - delete the Kdenlive folder inside local: Windows+R -> APPDATA -> in the > folder c:/users/USERNAME/appdata/local search for folder Kdenlive and delete > that folder (no worries only cache data and user settings which you can redo > afterwards) > > - download 18.04.01d build for windows: > https://files.kde.org/kdenlive/release/Kdenlive-18.04.1d-w64.zip > > unzip to the desktop. Go inside the Kdenlive folder and start Kdenlive.exe. > > If Kdenlive still crashes, please check if you get a crash log: hit > Windows-key+r -> eventvwr -> in the Event Viewer -> check the log inside > Critical and Error. Post the error which Kdenlive is involved. Hi, thanks again for the support. I did everything and the program still crashes. Here is the extract of the crash event property from the event viewer. (Sorry, it's in italian). Nome dell'applicazione che ha generato l'errore: kdenlive.exe, versione: 0.0.0.0, timestamp: 0x5af1fdff Nome del modulo che ha generato l'errore: unknown, versione: 0.0.0.0, timestamp: 0x00000000 Codice eccezione: 0xc0000005 Offset errore 0x0000000000000000 ID processo che ha generato l'errore: 0x22e4 Ora di avvio dell'applicazione che ha generato l'errore: 0x01d435528ba2934f Percorso dell'applicazione che ha generato l'errore: C:\Users\giona\Desktop\Kdenlive-18.04.1\kdenlive.exe Percorso del modulo che ha generato l'errore: unknown ID segnalazione: 5ee4c2f8-1b2f-4afa-a11a-e2435e05e207 Nome completo pacchetto che ha generato l'errore: ID applicazione relativo al pacchetto che ha generato l'errore:
here's another format of the event details (xml format). Hope it helps: - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2018-08-16T11:16:20.036733000Z" /> <EventRecordID>37769</EventRecordID> <Channel>Application</Channel> <Computer>BLACKWARRIOR</Computer> <Security /> </System> - <EventData> <Data>kdenlive.exe</Data> <Data>0.0.0.0</Data> <Data>5af1fdff</Data> <Data>unknown</Data> <Data>0.0.0.0</Data> <Data>00000000</Data> <Data>c0000005</Data> <Data>0000000000000000</Data> <Data>22e4</Data> <Data>01d435528ba2934f</Data> <Data>C:\Users\giona\Desktop\Kdenlive-18.04.1\kdenlive.exe</Data> <Data>unknown</Data> <Data>5ee4c2f8-1b2f-4afa-a11a-e2435e05e207</Data> <Data /> <Data /> </EventData> </Event>
According the crash-log it’s difficult to say because Kdenlive crashes itself. No external module involved like MLT. If you work on Windows 10 please update your graphic card driver (do you have a NVIDIA card?). I saw crashes of incompatibility of graphic card with the newest Windows updates. After you have updated the driver re-start the computer and try again by starting Kdenlive.exe.
(In reply to fritzibaby from comment #6) > According the crash-log it’s difficult to say because Kdenlive crashes > itself. No external module involved like MLT. > > If you work on Windows 10 please update your graphic card driver (do you > have a NVIDIA card?). > > I saw crashes of incompatibility of graphic card with the newest Windows > updates. > After you have updated the driver re-start the computer and try again by > starting Kdenlive.exe. Thanks again! This time it worked! Turned out that my video driver disinstalled himself! I really don't know why... We are free to close this call. There is another remaining issue, which is the one that originated everything. I opened another ticket for that (Bug 397524). Please help me with this so that I can put an end to this work! :)
Created attachment 114456 [details] Kdenlive-kill.bat Glad you could solved the issue. But make sure that after you close Kdenlive you run attached batch file to kill all remaining processes.
put on resolved