Bug 396694 - Kontact crashes right after start
Summary: Kontact crashes right after start
Status: RESOLVED FIXED
Alias: None
Product: neon
Classification: KDE Neon
Component: general (show other bugs)
Version: unspecified
Platform: Ubuntu Linux
: VHI crash
Target Milestone: ---
Assignee: Neon Bugs
URL:
Keywords: drkonqi
: 396686 396698 396700 396720 396722 396724 396728 (view as bug list)
Depends on:
Blocks:
 
Reported: 2018-07-20 14:36 UTC by Andras
Modified: 2018-07-23 15:54 UTC (History)
19 users (show)

See Also:
Latest Commit:
Version Fixed In:


Attachments
New crash information added by DrKonqi (2.17 KB, text/plain)
2018-07-20 15:33 UTC, yc-153434
Details
New crash information added by DrKonqi (2.26 KB, text/plain)
2018-07-21 09:06 UTC, Olaf Jan Schmidt
Details
New crash information added by DrKonqi (1.93 KB, text/plain)
2018-07-21 10:11 UTC, Thomas Citharel
Details

Note You need to log in before you can comment on or make changes to this bug.
Description Andras 2018-07-20 14:36:59 UTC
Application: kontact (5.8.2)

Qt Version: 5.11.1
Frameworks Version: 5.48.0
Operating System: Linux 4.15.0-24-generic x86_64
Distribution: KDE neon User Edition 5.13

-- Information about the crash:
- What I was doing when the application crashed:
On KDE Neon, Plasma desktop was upgraded from 5.12 to 5.13 and I restarted the system.
Simple tried to start Kontact application and it's every time crashes.

The crash can be reproduced every time.

-- Backtrace:
Application: Kontact (kontact), signal: Segmentation fault
Using host libthread_db library "/lib/x86_64-linux-gnu/libthread_db.so.1".
[Current thread is 1 (Thread 0x7f310b224940 (LWP 6854))]

Thread 2 (Thread 0x7f30dcc4b700 (LWP 6857)):
#0  0x00007f3107c0474d in poll () at ../sysdeps/unix/syscall-template.S:84
#1  0x00007f310196738c in g_main_context_poll (priority=2147483647, n_fds=1, fds=0x7f30d8003020, timeout=<optimized out>, context=0x7f30d8000990) at /build/glib2.0-prJhLS/glib2.0-2.48.2/./glib/gmain.c:4135
#2  g_main_context_iterate (context=context@entry=0x7f30d8000990, block=block@entry=1, dispatch=dispatch@entry=1, self=<optimized out>) at /build/glib2.0-prJhLS/glib2.0-2.48.2/./glib/gmain.c:3835
#3  0x00007f310196749c in g_main_context_iteration (context=0x7f30d8000990, may_block=may_block@entry=1) at /build/glib2.0-prJhLS/glib2.0-2.48.2/./glib/gmain.c:3901
#4  0x00007f31087320bb in QEventDispatcherGlib::processEvents (this=0x7f30d80008c0, flags=...) at kernel/qeventdispatcher_glib.cpp:425
#5  0x00007f31086d95ba in QEventLoop::exec (this=this@entry=0x7f30dcc4ac40, flags=..., flags@entry=...) at kernel/qeventloop.cpp:214
#6  0x00007f310850e5e4 in QThread::exec (this=<optimized out>) at thread/qthread.cpp:525
#7  0x00007f3106e77f35 in ?? () from /usr/lib/x86_64-linux-gnu/libQt5DBus.so.5
#8  0x00007f3108519727 in QThreadPrivate::start (arg=0x7f31070f0d60) at thread/qthread_unix.cpp:367
#9  0x00007f310395e6ba in start_thread (arg=0x7f30dcc4b700) at pthread_create.c:333
#10 0x00007f3107c1041d in clone () at ../sysdeps/unix/sysv/linux/x86_64/clone.S:109

Thread 1 (Thread 0x7f310b224940 (LWP 6854)):
[KCrash Handler]
#6  0x00007f310acb2c20 in KontactInterface::PimUniqueApplication::staticMetaObject () from /usr/lib/x86_64-linux-gnu/libKF5KontactInterface.so.5
#7  0x00007f310aaadd3d in KontactInterface::PimUniqueApplication::start (arguments=..., unique=unique@entry=true) at /workspace/build/src/pimuniqueapplication.cpp:135
#8  0x000000000040437b in main (argc=1, argv=0x7ffe00e3f848) at /workspace/build/src/main.cpp:216

Reported using DrKonqi
Comment 1 yc-153434 2018-07-20 15:33:59 UTC
Created attachment 114030 [details]
New crash information added by DrKonqi

kontact (5.8.2) using Qt 5.11.1

- What I was doing when the application crashed: When I try to start Kontact it crashes immediatly. No startscreen or something else is seen.

- Custom settings of the application: the application starts automatically when I boot KDE Neon

-- Backtrace (Reduced):
#6  0x00007f71acb5ec20 in KontactInterface::PimUniqueApplication::staticMetaObject () from /usr/lib/x86_64-linux-gnu/libKF5KontactInterface.so.5
#7  0x00007f71ac959d3d in KontactInterface::PimUniqueApplication::start (arguments=..., unique=unique@entry=true) at /workspace/build/src/pimuniqueapplication.cpp:135
#8  0x000000000040437b in main (argc=1, argv=0x7ffc6dd0dbf8) at /workspace/build/src/main.cpp:216
Comment 2 arpj.rebola 2018-07-21 00:07:32 UTC
Confirmed this bug on a fresh install of KDE Neon. The bug appears after upgrade through apt-get alone, could not locate the precise package that provokes the problem.
Comment 3 Christoph Feck 2018-07-21 00:37:21 UTC
*** Bug 396698 has been marked as a duplicate of this bug. ***
Comment 4 Christoph Feck 2018-07-21 00:37:38 UTC
*** Bug 396686 has been marked as a duplicate of this bug. ***
Comment 5 Christoph Feck 2018-07-21 00:38:22 UTC
Probably caused by the 18.08 branching, needing a recompile of all KDEPIM packages.
Comment 6 tomas nackaerts 2018-07-21 07:22:32 UTC
(In reply to Christoph Feck from comment #5)
> Probably caused by the 18.08 branching, needing a recompile of all KDEPIM
> packages.

pulling in todays updates fixed it for me, thanks
Comment 7 Olaf Jan Schmidt 2018-07-21 09:06:08 UTC
Created attachment 114043 [details]
New crash information added by DrKonqi

kmail (5.8.2) using Qt 5.11.1

I have the same propblem since upgrading KDE Neon an hour ago. 
No further updates are offered – so if “todays updates” mentioned by tomas nackaerts in https://bugs.kde.org/show_bug.cgi?id=396694#c6 are already generally available, then they do NOT solve the problem for everyone.

-- Backtrace (Reduced):
#7  0x00007f15de4fad3d in KontactInterface::PimUniqueApplication::start (arguments=..., unique=unique@entry=true) at /workspace/build/src/pimuniqueapplication.cpp:135
#8  0x00000000004035fc in main (argc=1, argv=0x7ffd70150678) at /workspace/build/src/main.cpp:128
Comment 8 arpj.rebola 2018-07-21 09:32:05 UTC
Still not fixed.
Comment 9 Thomas Citharel 2018-07-21 10:11:43 UTC
Created attachment 114044 [details]
New crash information added by DrKonqi

kmail (5.8.2) using Qt 5.11.1

- What I was doing when the application crashed:
Launching KMail after KDE Neon upgrade from 5.13.2 to 5.13.3

-- Backtrace (Reduced):
#7  0x00007f19e30dfd3d in KontactInterface::PimUniqueApplication::start (arguments=..., unique=unique@entry=true) at /workspace/build/src/pimuniqueapplication.cpp:135
#8  0x00000000004035fc in main (argc=1, argv=0x7fff60769b68) at /workspace/build/src/main.cpp:128
Comment 10 Christoph Feck 2018-07-21 12:27:09 UTC
*** Bug 396720 has been marked as a duplicate of this bug. ***
Comment 11 Christoph Feck 2018-07-21 12:31:49 UTC
*** Bug 396722 has been marked as a duplicate of this bug. ***
Comment 12 Christoph Feck 2018-07-21 12:32:56 UTC
*** Bug 396700 has been marked as a duplicate of this bug. ***
Comment 13 Christoph Feck 2018-07-21 12:44:51 UTC
*** Bug 396724 has been marked as a duplicate of this bug. ***
Comment 14 n0psledbyte 2018-07-21 14:00:25 UTC
I have the same problem, but i not upgrade to plasma 5.13.3 yet. I'm just install kmail from apt and then crashes when it's start. here is backtrace from gdb.

KDE Plasma Version: 5.13.2
KDE Frameworks Version: 5.47.0
Qt Version: 5.11.1
OS: KDE Neon


#0  0x0000000000000001 in ?? ()
#1  0x00007ffff7bd0d3d in KontactInterface::PimUniqueApplication::start(QStringList const&, bool) () from /usr/lib/x86_64-linux-gnu/libKF5KontactInterface.so.5
#2  0x00000000004035fc in ?? ()
#3  0x00007ffff4efc830 in __libc_start_main (main=0x402720, argc=0x1, argv=0x7fffffffdb38, init=<optimized out>, fini=<optimized out>, rtld_fini=<optimized out>, stack_end=0x7fffffffdb28) at ../csu/libc-start.c:291
#4  0x0000000000403829 in _start ()
Comment 15 Christoph Feck 2018-07-21 14:20:04 UTC
*** Bug 396728 has been marked as a duplicate of this bug. ***
Comment 16 yc-153434 2018-07-21 15:10:53 UTC
Todays update solved this bug for me. Thank you for the fast response! Well done ;)
Comment 17 Paweł Krzak 2018-07-21 15:17:54 UTC
Hi yc-153434@hs-weingarten.de !
Which update you mind?
Comment 18 yc-153434 2018-07-21 15:21:46 UTC
I did an update at 4pm. There was an update of the PIM suite
Comment 19 Paweł Krzak 2018-07-21 15:33:42 UTC
I have nothing to update for now but I can not run the korganizer from this same reason as here. Maybe I haven't lasted package in repo yet...
Comment 20 yc-153434 2018-07-21 15:40:53 UTC
Try in terminal:
sudo pkcon refresh
sudo pkcon update
Comment 21 Paweł Krzak 2018-07-21 15:48:12 UTC
Sadly pkcon return nothing to do, I will be waiting.
Some workaround for people which using the korganizer in this case: install the kontact application. When you will run kontact you have your organizer. In case run korganizer independently you will crash error as before.
Comment 22 Olaf Jan Schmidt 2018-07-21 17:48:00 UTC
I now saw another update. This fixed the problem for me.
Comment 23 Paweł Krzak 2018-07-21 18:06:36 UTC
Which distro you are using?
Comment 24 yc-153434 2018-07-21 18:47:37 UTC
KDE Neon User Edition
Comment 25 Nico Dorn 2018-07-22 07:24:12 UTC
After the recent updates the problem is partially fixed for me. KOrganizer won't start directly (see duplicate #396700). But the workaround via Kontact, proposed by Paweł Krzak, works.

Distro: KDE Neon User Edition
Comment 26 Jonathan Riddell 2018-07-23 13:34:52 UTC
sorry looks like the friday snapshot got a half-done KDE PIM.  Saturday's got it complete apart from korganizer.  Today's snapshot should be fixed.  apologies for the hassle.
Comment 27 Nico Dorn 2018-07-23 15:54:53 UTC
Now it's fixed! Thanks!