I used previous versions of Krita successfully on this system .Even with a tablet and it was working fine . But latest version of krita-x64-4.0.3 that i dowloaded last week; i can not start it at all.. Here is the error summary: "Krita gas stopped working ! Problem signature: Problem Event Name: APPCRASH Application Name: krita.exe Application Version: 0.0.0.0 Application Timestamp: 00000000 Fault Module Name: libGLESv2.dll Fault Module Version: 0.0.0.0 Fault Module Timestamp: 5ad1ae1d Exception Code: c0000005 Exception Offset: 00000000000e3746 OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1055 Additional Information 1: cdba Additional Information 2: cdba61c52f01e31971182a30ce72f3ed Additional Information 3: 8d15 Additional Information 4: 8d1588b97da06a4e1845c9490dd39860 "
That looks like an opengl problem. Does the crash happen if you create a document or open a document, or earlier? Can you try to reset Krita's settings? See https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration
I start Krita.. As soon as i start it crashes.. It does not open the software window. And %APPDATA%\Roaming\krita\ has no folder called Krita Yet.So i can not reset. Here is wir file of last crash. Version=1 EventType=APPCRASH EventTime=131737129387090915 ReportType=2 Consent=1 ReportIdentifier=de51ea8c-722b-11e8-ac81-d850e64d02f0 IntegratorReportIdentifier=de51ea8b-722b-11e8-ac81-d850e64d02f0 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=krita.exe Sig[1].Name=Application Version Sig[1].Value=0.0.0.0 Sig[2].Name=Application Timestamp Sig[2].Value=00000000 Sig[3].Name=Fault Module Name Sig[3].Value=libGLESv2.dll Sig[4].Name=Fault Module Version Sig[4].Value=0.0.0.0 Sig[5].Name=Fault Module Timestamp Sig[5].Value=5ad1ae1d Sig[6].Name=Exception Code Sig[6].Value=c0000005 Sig[7].Name=Exception Offset Sig[7].Value=00000000000e3746 DynamicSig[1].Name=OS Version DynamicSig[1].Value=6.1.7601.2.1.0.256.1 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1055 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=cdba DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=cdba61c52f01e31971182a30ce72f3ed DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=8d15 DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=8d1588b97da06a4e1845c9490dd39860 UI[2]=C:\PORTABLES\krita-x64-4.0.3\bin\krita.exe UI[3]=krita.exe has stopped working UI[4]=Windows can check online for a solution to the problem. UI[5]=Check online for a solution and close the program UI[6]=Check online for a solution later and close the program UI[7]=Close the program LoadedModule[0]=C:\PORTABLES\krita-x64-4.0.3\bin\krita.exe LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll LoadedModule[2]=C:\Windows\system32\kernel32.dll LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll LoadedModule[4]=C:\PORTABLES\krita-x64-4.0.3\bin\libkritaglobal.dll LoadedModule[5]=C:\PORTABLES\krita-x64-4.0.3\bin\libgcc_s_seh-1.dll LoadedModule[6]=C:\Windows\system32\msvcrt.dll LoadedModule[7]=C:\PORTABLES\krita-x64-4.0.3\bin\libwinpthread-1.dll LoadedModule[8]=C:\PORTABLES\krita-x64-4.0.3\bin\libstdc++-6.dll LoadedModule[9]=C:\Windows\system32\USER32.dll LoadedModule[10]=C:\Windows\system32\GDI32.dll LoadedModule[11]=C:\Windows\system32\LPK.dll LoadedModule[12]=C:\Windows\system32\USP10.dll LoadedModule[13]=C:\PORTABLES\krita-x64-4.0.3\bin\libKF5I18n.dll LoadedModule[14]=C:\PORTABLES\krita-x64-4.0.3\bin\libintl.DLL LoadedModule[15]=C:\Windows\system32\ADVAPI32.dll LoadedModule[16]=C:\Windows\SYSTEM32\sechost.dll LoadedModule[17]=C:\Windows\system32\RPCRT4.dll LoadedModule[18]=C:\PORTABLES\krita-x64-4.0.3\bin\iconv.dll LoadedModule[19]=C:\PORTABLES\krita-x64-4.0.3\bin\Qt5Core.dll LoadedModule[20]=C:\Windows\system32\MPR.dll LoadedModule[21]=C:\Windows\system32\ole32.dll LoadedModule[22]=C:\Windows\system32\SHELL32.dll LoadedModule[23]=C:\Windows\system32\SHLWAPI.dll LoadedModule[24]=C:\Windows\system32\VERSION.dll LoadedModule[25]=C:\Windows\system32\WINMM.dll LoadedModule[26]=C:\Windows\system32\WS2_32.dll LoadedModule[27]=C:\Windows\system32\NSI.dll LoadedModule[28]=C:\PORTABLES\krita-x64-4.0.3\bin\Qt5Gui.dll LoadedModule[29]=C:\PORTABLES\krita-x64-4.0.3\bin\Qt5Xml.dll LoadedModule[30]=C:\PORTABLES\krita-x64-4.0.3\bin\libkritaui.dll LoadedModule[31]=C:\PORTABLES\krita-x64-4.0.3\bin\libkritacolor.dll LoadedModule[32]=C:\PORTABLES\krita-x64-4.0.3\bin\libkritacommand.dll LoadedModule[33]=C:\PORTABLES\krita-x64-4.0.3\bin\libkritawidgetutils.dll LoadedModule[34]=C:\PORTABLES\krita-x64-4.0.3\bin\libkritaodf.dll LoadedModule[35]=C:\PORTABLES\krita-x64-4.0.3\bin\libkritaplugin.dll LoadedModule[36]=C:\PORTABLES\krita-x64-4.0.3\bin\libKF5ConfigCore.dll LoadedModule[37]=C:\PORTABLES\krita-x64-4.0.3\bin\libkritastore.dll LoadedModule[38]=C:\PORTABLES\krita-x64-4.0.3\bin\libKF5Archive.dll LoadedModule[39]=C:\PORTABLES\krita-x64-4.0.3\bin\libzlib.dll LoadedModule[40]=C:\PORTABLES\krita-x64-4.0.3\bin\libKF5ConfigGui.dll LoadedModule[41]=C:\PORTABLES\krita-x64-4.0.3\bin\libKF5CoreAddons.dll LoadedModule[42]=C:\Windows\system32\NETAPI32.dll LoadedModule[43]=C:\Windows\system32\netutils.dll LoadedModule[44]=C:\Windows\system32\srvcli.dll LoadedModule[45]=C:\Windows\system32\wkscli.dll LoadedModule[46]=C:\Windows\system32\LOGONCLI.DLL LoadedModule[47]=C:\Windows\system32\SAMCLI.DLL LoadedModule[48]=C:\Windows\system32\USERENV.dll LoadedModule[49]=C:\Windows\system32\profapi.dll LoadedModule[50]=C:\PORTABLES\krita-x64-4.0.3\bin\libKF5GuiAddons.dll LoadedModule[51]=C:\PORTABLES\krita-x64-4.0.3\bin\libKF5ItemViews.dll LoadedModule[52]=C:\PORTABLES\krita-x64-4.0.3\bin\Qt5Widgets.dll LoadedModule[53]=C:\Windows\system32\dwmapi.dll LoadedModule[54]=C:\Windows\system32\UxTheme.dll LoadedModule[55]=C:\PORTABLES\krita-x64-4.0.3\bin\libKF5WidgetsAddons.dll LoadedModule[56]=C:\PORTABLES\krita-x64-4.0.3\bin\libKF5WindowSystem.dll LoadedModule[57]=C:\PORTABLES\krita-x64-4.0.3\bin\Qt5PrintSupport.dll LoadedModule[58]=C:\Windows\system32\comdlg32.dll LoadedModule[59]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18837_none_a4d981ff711297b6\COMCTL32.dll LoadedModule[60]=C:\Windows\system32\WINSPOOL.DRV LoadedModule[61]=C:\PORTABLES\krita-x64-4.0.3\bin\libkritaflake.dll LoadedModule[62]=C:\PORTABLES\krita-x64-4.0.3\bin\libkritapigment.dll LoadedModule[63]=C:\PORTABLES\krita-x64-4.0.3\bin\libHalf.dll LoadedModule[64]=C:\PORTABLES\krita-x64-4.0.3\bin\Qt5Svg.dll LoadedModule[65]=C:\PORTABLES\krita-x64-4.0.3\bin\libkritaimage.dll LoadedModule[66]=C:\PORTABLES\krita-x64-4.0.3\bin\libkritapsd.dll LoadedModule[67]=C:\PORTABLES\krita-x64-4.0.3\bin\libkritaversion.dll LoadedModule[68]=C:\PORTABLES\krita-x64-4.0.3\bin\libfftw3.dll LoadedModule[69]=C:\PORTABLES\krita-x64-4.0.3\bin\libkritaimpex.dll LoadedModule[70]=C:\PORTABLES\krita-x64-4.0.3\bin\libkritalibbrush.dll LoadedModule[71]=C:\PORTABLES\krita-x64-4.0.3\bin\libkritawidgets.dll LoadedModule[72]=C:\PORTABLES\krita-x64-4.0.3\bin\Qt5Concurrent.dll LoadedModule[73]=C:\PORTABLES\krita-x64-4.0.3\bin\libexiv2.dll LoadedModule[74]=C:\Windows\system32\PSAPI.DLL LoadedModule[75]=C:\PORTABLES\krita-x64-4.0.3\bin\libexpat.dll LoadedModule[76]=C:\PORTABLES\krita-x64-4.0.3\bin\libKF5Completion.dll LoadedModule[77]=C:\PORTABLES\krita-x64-4.0.3\bin\libpng16.dll LoadedModule[78]=C:\PORTABLES\krita-x64-4.0.3\bin\Qt5Multimedia.dll LoadedModule[79]=C:\PORTABLES\krita-x64-4.0.3\bin\Qt5Network.dll LoadedModule[80]=C:\Windows\system32\DNSAPI.dll LoadedModule[81]=C:\Windows\system32\IPHLPAPI.DLL LoadedModule[82]=C:\Windows\system32\WINNSI.DLL LoadedModule[83]=C:\Windows\system32\IMM32.DLL LoadedModule[84]=C:\Windows\system32\MSCTF.dll LoadedModule[85]=C:\Windows\system32\d3dgearload64.dll LoadedModule[86]=C:\PORTABLES\krita-x64-4.0.3\bin\platforms\qwindows.dll LoadedModule[87]=C:\Windows\system32\OLEAUT32.dll LoadedModule[88]=C:\Windows\system32\CRYPTBASE.dll LoadedModule[89]=C:\Windows\system32\d3d9.dll LoadedModule[90]=C:\Windows\system32\d3d8thk.dll LoadedModule[91]=C:\Windows\system32\D3DGear64.dll LoadedModule[92]=C:\Windows\system32\Dxgi.dll LoadedModule[93]=C:\Windows\system32\D3d10.dll LoadedModule[94]=C:\Windows\system32\d3d10core.dll LoadedModule[95]=C:\Windows\system32\d3d11.dll LoadedModule[96]=C:\Windows\system32\D3d10_1.dll LoadedModule[97]=C:\Windows\system32\d3d10_1core.dll LoadedModule[98]=C:\Windows\system32\Opengl32.dll LoadedModule[99]=C:\Windows\system32\GLU32.dll LoadedModule[100]=C:\Windows\system32\DDRAW.dll LoadedModule[101]=C:\Windows\system32\DCIMAN32.dll LoadedModule[102]=C:\Windows\system32\SETUPAPI.dll LoadedModule[103]=C:\Windows\system32\CFGMGR32.dll LoadedModule[104]=C:\Windows\system32\DEVOBJ.dll LoadedModule[105]=C:\Windows\system32\Mantle64.dll LoadedModule[106]=C:\Windows\system32\api-ms-win-core-synch-l1-2-0.DLL LoadedModule[107]=C:\Windows\system32\ig4icd64.dll LoadedModule[108]=C:\PORTABLES\krita-x64-4.0.3\bin\libEGL.DLL LoadedModule[109]=C:\PORTABLES\krita-x64-4.0.3\bin\libGLESv2.dll LoadedModule[110]=C:\Windows\system32\WINTRUST.dll LoadedModule[111]=C:\Windows\system32\CRYPT32.dll LoadedModule[112]=C:\Windows\system32\MSASN1.dll LoadedModule[113]=C:\Windows\system32\igd10umd64.dll LoadedModule[114]=C:\Windows\system32\CRYPTSP.dll LoadedModule[115]=C:\Windows\system32\rsaenh.dll LoadedModule[116]=C:\Windows\system32\RpcRtRemote.dll LoadedModule[117]=C:\Windows\system32\d3dx10_43.dll LoadedModule[118]=C:\Windows\system32\d3dcompiler_43.dll LoadedModule[119]=C:\Windows\system32\DXVA2.dll FriendlyEventName=Stopped working ConsentKey=APPCRASH AppName=krita.exe AppPath=C:\PORTABLES\krita-x64-4.0.3\bin\krita.exe
The link I gave you said %APPDATA%\Local\kritarc Not %APPDATA%\Roaming\krita\
Also that does not exist on my account folder. Because it is running first time after new installation of Windows 7.. Btw I use portable version of Krita .
But you said that earlier versions of Krita did work; have you checked that again after reinstallation of Windows? I suspect that you're missing display drivers or something like that.
I downloaded krita 1 week ago ..In that time I had Asus HD7850 2 GB GPU.. It has orginal drivers from ASUS.. When i attempt to run Krita i had same errors. Last night My GPU fan was broken.. I took it of .. Now I use H61M-K mainboard internal GPU.. Drivers installed from main site. And i have many softwares from Blender to 3d games.. None of them created such a problem. Only Krita .. Now i will download one of previous version of Krita and will try that ..I will send feedback very soon.
Here it comes the result. There is a software for screen recording .. With version Krita 4.0.0 it gave an error about D3DGear64.dll.. I had same problem with one software so this dll preventing other softwares run.Some conflict i guess.. here is the error log. Problem signature: Problem Event Name: BEX64 Application Name: krita.exe Application Version: 0.0.0.0 Application Timestamp: 00000000 Fault Module Name: D3DGear64.dll Fault Module Version: 4.9.1.1893 Fault Module Timestamp: 541ad3e3 Exception Offset: 00000000001db280 Exception Code: c0000005 Exception Data: 0000000000000008 OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1055 Additional Information 1: 9a9e Additional Information 2: 9a9e51f2721892b8dbf52ff95bb0a21a Additional Information 3: 59f9 Additional Information 4: 59f962482113f7d0aa3e0d6d742d9dea I found a way to prevent this errors. ..I rename "D3DGear64.dll" to "D3DGear64.dll_" when i use that programs then everything gets ok.. Now I did same . And Krita works. Seems like it is not a problem of Krita but its a problem of D3DGear.. Thank you very much.. problem solved.!
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!