Bug 395347 - view email kontact chrashed
Summary: view email kontact chrashed
Status: RESOLVED WORKSFORME
Alias: None
Product: kontact
Classification: Applications
Component: mail (show other bugs)
Version: 5.7.2
Platform: Ubuntu Linux
: NOR crash
Target Milestone: ---
Assignee: kdepim bugs
URL:
Keywords: triaged
Depends on:
Blocks:
 
Reported: 2018-06-14 07:11 UTC by Johan van de Sande
Modified: 2018-10-29 02:17 UTC (History)
0 users

See Also:
Latest Commit:
Version Fixed In:


Attachments
file attachment of xsession-errors (75.03 KB, text/plain)
2018-06-14 07:11 UTC, Johan van de Sande
Details
attachment-14812-0.html (1.68 KB, text/html)
2018-06-14 09:52 UTC, Johan van de Sande
Details

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Description Johan van de Sande 2018-06-14 07:11:14 UTC
Created attachment 113297 [details]
file attachment of xsession-errors

if i want to view the email it chrashed often and i have to restart kontact again. I start to view one email and it chrasehd. the second email of another account it chrashed too. I am using imap protocols of several emails, but never had so much chrashes too handle. It chrashed more if the widgets are unlocked it is more often and quicker. By locked widgets it appears to but more less. I also noticed the machine will not go down if i try to shutdown the pc.
Comment 1 Johan van de Sande 2018-06-14 07:13:37 UTC
I believe there is a big problem here
Comment 2 Christophe Marin 2018-06-14 08:27:13 UTC
Yes, looks like /usr/share/kubuntu-notification-helper/whoopsie-upload-all is interfering, preventing drkonqi to appear.

https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports contains information to provide useful backtraces.
Comment 3 Johan van de Sande 2018-06-14 09:52:45 UTC
Created attachment 113303 [details]
attachment-14812-0.html

I added more info installed the dbg files and included the text as a
comment :)

thanks

Johan

Op do 14 jun. 2018 om 10:27 schreef Christophe Giboudeaux <
bugzilla_noreply@kde.org>:

> https://bugs.kde.org/show_bug.cgi?id=395347
>
> Christophe Giboudeaux <christophe@krop.fr> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>          Resolution|---                         |BACKTRACE
>              Status|UNCONFIRMED                 |NEEDSINFO
>
> --- Comment #2 from Christophe Giboudeaux <christophe@krop.fr> ---
> Yes, looks like /usr/share/kubuntu-notification-helper/whoopsie-upload-all
> is
> interfering, preventing drkonqi to appear.
>
>
> https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
> contains information to provide useful backtraces.
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 4 Christoph Feck 2018-06-14 10:24:33 UTC
This is not a backtrace. Please follow the instructions from the link at comment #2.
Comment 5 Andrew Crouthamel 2018-09-28 03:20:04 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 6 Andrew Crouthamel 2018-10-29 02:17:32 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!