Bug 394917 - Confusing message about ‘internal storage’
Summary: Confusing message about ‘internal storage’
Status: RESOLVED WORKSFORME
Alias: None
Product: okular
Classification: Applications
Component: PDF backend (show other bugs)
Version: 1.3.3
Platform: Other Linux
: NOR normal
Target Milestone: ---
Assignee: Okular developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-06-01 09:24 UTC by Erik Quaeghebeur
Modified: 2022-12-26 05:21 UTC (History)
1 user (show)

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Description Erik Quaeghebeur 2018-06-01 09:24:46 UTC
I opened a pdf file with a form that I had filled with an earlier version of okular and got the message

"This document contains annotations or form data that were saved internally by a previous Okular version. Internal storage is no longer supported.
Please save to a file in order to move them if you want to continue to edit the document."

It is not clear at all what is meant by ‘internal storage’. I first thought it was ‘internal to the pdf’. It is only after searching on-line that it referred to ‘internal to okular configuration files’ *external* to the file. (I didn't even know okular did that. It explains a lot of trouble I had with filling in forms with okular and not being able to get rid of ‘zombie data’.)

The current message is totally confusing and should be replaced with something that is not confusing and also indicates where the data is stored ‘internally’.

I suggest something like the following:

"For this document, annotations or form data were saved by a previous Okular version to the local file "/home/user/.local/share/okular/file.pdf.xml". This type of storage is no longer supported. Please save to a file in order to preserve the annotations and form data; these will be saved inside the pdf file itself."
Comment 1 Albert Astals Cid 2018-06-29 11:47:47 UTC
Agreed, the message is maybe a bit too much for people that know what we're talking about.

Your message seems nice, the last sentence can't be "pdf file" since it needs to be generic, so it'll be just "file".

And i think "this kind of storage" is a bit better than "this type of storage". What do you think?
Comment 2 Erik Quaeghebeur 2018-06-29 19:33:36 UTC
(In reply to Albert Astals Cid from comment #1)
> Your message seems nice, the last sentence can't be "pdf file" since it
> needs to be generic, so it'll be just "file".
Certainly.

> And i think "this kind of storage" is a bit better than "this type of
> storage". What do you think?
No preference, so use what you think fits best.

(Thanks for picking this up.)
Comment 3 Justin Zobel 2022-11-26 00:13:52 UTC
Thank you for reporting this issue in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "REPORTED" when replying. Thank you!
Comment 4 Bug Janitor Service 2022-12-11 05:07:19 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 5 Bug Janitor Service 2022-12-26 05:21:10 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!