Bug 394817 - My palette crashed and now doesn't work
Summary: My palette crashed and now doesn't work
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: Dockers (other bugs)
Version First Reported In: 4.0.3
Platform: Microsoft Windows Microsoft Windows
: NOR normal
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-05-29 04:36 UTC by Alan Buck
Modified: 2018-05-29 15:26 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed/Implemented In:
Sentry Crash Report:


Attachments
Notice the icons are dimmed out (15.40 KB, image/jpeg)
2018-05-29 04:36 UTC, Alan Buck
Details
attachment-9774-0.html (2.70 KB, text/html)
2018-05-29 15:15 UTC, Alan Buck
Details

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Description Alan Buck 2018-05-29 04:36:03 UTC
Created attachment 112940 [details]
Notice the icons are dimmed out

I created a palette but when I deleted it it caused the program to crash. Now I can't use the palette. I've uninstalled 4.0.1 (running when it crashed) and downloaded and installed 4.0.3. I also went into my user area and removed the krita folder in local and roaming. I searched the registry for any krita related keys but didn't find any. Now my palette and advanced color selector don't work. The icons on the lower part of the palette are dimmed out and I've included a jpeg of the advanced color selector that is also dimmed out. I even tried going back to  3.0.1.1 but still no luck. I'm totally stopped from using Krita.
Comment 1 Halla Rempt 2018-05-29 06:39:03 UTC
Please try resettin Krita's settings: https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration . It is the kritarc file that contains all the settings.
Comment 2 Alan Buck 2018-05-29 15:15:22 UTC
Created attachment 112951 [details]
attachment-9774-0.html

Thank you for your response. I did finally get it to work. I'm not sure what made it happen but I kept reinstalling. You can close this bug. 

    On Monday, May 28, 2018 11:39 PM, Boudewijn Rempt <bugzilla_noreply@kde.org> wrote:
 

 https://bugs.kde.org/show_bug.cgi?id=394817

Boudewijn Rempt <boud@valdyas.org> changed:

          What    |Removed                    |Added
----------------------------------------------------------------------------
        Resolution|---                        |WAITINGFORINFO
                CC|                            |boud@valdyas.org
            Status|UNCONFIRMED                |NEEDSINFO

--- Comment #1 from Boudewijn Rempt <boud@valdyas.org> ---
Please try resettin Krita's settings:
https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration . It is
the kritarc file that contains all the settings.