I am using a two monitor display, one is a screen and the other is a cintiq pro 16 everytime I clic on some part of the UI, such as the preview window to zoom, the brush disapear and I somehow can't paint on the canvas at all. I also have zero pressure levels. the brush sems to just not exist. but if I select a new color in the color wheel I can paint again. here is my config : Krita Version: 4.0.3 OS Information Build ABI: x86_64-little_endian-llp64 Build CPU: x86_64 CPU: x86_64 Kernel Type: winnt Kernel Version: 6.1.7601 Pretty Productname: Windows 7 SP 1 (6.1) Product Type: windows Product Version: 7sp1 OpenGL Info Vendor: NVIDIA Corporation Renderer: "GeForce GTX 970/PCIe/SSE2" Version: "4.6.0 NVIDIA 388.13" Shading language: 4.60 NVIDIA Requested format: QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 0, profile QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile)) Current format: QSurfaceFormat(version 4.6, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 1, profile QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile)) Version: 4.6 Supports deprecated functions true is OpenGL ES: false QPA OpenGL Detection Info supportsDesktopGL: true supportsAngleD3D11: true isQtPreferAngle: false overridePreferAngle: false == log == createPlatformOpenGLContext QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 0, profile QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile)) Basic wglCreateContext gives version 4.6 OpenGL 2.0 entry points available GPU features: QSet() supportedRenderers GpuDescription(vendorId=0x10de, deviceId=0x13c2, subSysId=0x29743842, revision=161, driver: "nvd3dumx.dll", version=23.21.13.8813, "NVIDIA GeForce GTX 970") renderer: QFlags(0x1|0x2|0x4|0x8|0x20) Qt: Using WGL and OpenGL from "opengl32.dll" create OpenGL: "NVIDIA Corporation","GeForce GTX 970/PCIe/SSE2" default ContextFormat: v4.6 profile: QSurfaceFormat::OpenGLContextProfile(NoProfile) options: QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions),SampleBuffers, Extension-API present Extensions: 371 "choosePixelFormat Attributes: 0x2003 , 0x2027 , 0x2010 , 0x1 , 0x2001 , 0x1 , 0x2014 , 0x18 , 0x2011 , 0x1 , 0x2022 , 0x18 , 0x2013 , 0x202b , 0x201b , 0x8 , 0x2023 , 0x8 , 0x2041 , 0x0 , \n obtained px # 12 of 1 \n PIXELFORMATDESCRIPTOR dwFlags=0x8225 PFD_DRAW_TO_WINDOW PFD_SUPPORT_OPENGL PFD_SUPPORT_COMPOSITION PFD_DOUBLEBUFFER iPixelType=0 cColorBits=32 cRedBits=8 cRedShift=16 cGreenBits=8 cGreenShift=8 cBlueBits=8 cBlueShift=0 cDepthBits=24 cStencilBits=8 cAuxBuffers=4 iLayerType=0 cAlphaBits=8 cAlphaShift=24 cAccumBits=64 cAccumRedBits=16 cAccumGreenBits=16 cAccumBlueBits=16 cAccumAlphaBits=16 " createContext Creating context version 3 . 0 3 attributes QWindowsGLContext 0x2327e60 ARB requested: QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 0, profile QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile)) obtained # 12 ARB QSurfaceFormat(version 4.6, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 1, profile QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile)) PIXELFORMATDESCRIPTOR dwFlags=0x8225 PFD_DRAW_TO_WINDOW PFD_SUPPORT_OPENGL PFD_SUPPORT_COMPOSITION PFD_DOUBLEBUFFER iPixelType=0 cColorBits=32 cRedBits=8 cRedShift=16 cGreenBits=8 cGreenShift=8 cBlueBits=8 cBlueShift=0 cDepthBits=24 cStencilBits=8 cAuxBuffers=4 iLayerType=0 cAlphaBits=8 cAlphaShift=24 cAccumBits=64 cAccumRedBits=16 cAccumGreenBits=16 cAccumBlueBits=16 cAccumAlphaBits=16 swap interval: 1 default: ContextFormat: v4.6 profile: QSurfaceFormat::OpenGLContextProfile(NoProfile) options: QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions) HGLRC= 0x30000 createPlatformOpenGLContext QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 0, profile QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile)) "choosePixelFormat Attributes: 0x2003 , 0x2027 , 0x2010 , 0x1 , 0x2001 , 0x1 , 0x2014 , 0x18 , 0x2011 , 0x1 , 0x2022 , 0x18 , 0x2013 , 0x202b , 0x201b , 0x8 , 0x2023 , 0x8 , 0x2041 , 0x0 , \n obtained px # 12 of 1 \n PIXELFORMATDESCRIPTOR dwFlags=0x8225 PFD_DRAW_TO_WINDOW PFD_SUPPORT_OPENGL PFD_SUPPORT_COMPOSITION PFD_DOUBLEBUFFER iPixelType=0 cColorBits=32 cRedBits=8 cRedShift=16 cGreenBits=8 cGreenShift=8 cBlueBits=8 cBlueShift=0 cDepthBits=24 cStencilBits=8 cAuxBuffers=4 iLayerType=0 cAlphaBits=8 cAlphaShift=24 cAccumBits=64 cAccumRedBits=16 cAccumGreenBits=16 cAccumBlueBits=16 cAccumAlphaBits=16 " createContext Creating context version 3 . 0 3 attributes QWindowsGLContext 0x2375520 ARB requested: QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 0, profile QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile)) obtained # 12 ARB QSurfaceFormat(version 4.6, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 1, profile QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile)) PIXELFORMATDESCRIPTOR dwFlags=0x8225 PFD_DRAW_TO_WINDOW PFD_SUPPORT_OPENGL PFD_SUPPORT_COMPOSITION PFD_DOUBLEBUFFER iPixelType=0 cColorBits=32 cRedBits=8 cRedShift=16 cGreenBits=8 cGreenShift=8 cBlueBits=8 cBlueShift=0 cDepthBits=24 cStencilBits=8 cAuxBuffers=4 iLayerType=0 cAlphaBits=8 cAlphaShift=24 cAccumBits=64 cAccumRedBits=16 cAccumGreenBits=16 cAccumBlueBits=16 cAccumAlphaBits=16 swap interval: 1 default: ContextFormat: v4.6 profile: QSurfaceFormat::OpenGLContextProfile(NoProfile) options: QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions) HGLRC= 0x10001 == end log ==
Hi Alexandre, I am sorry but I cannot reproduce this issue. * Are your wacom drivers up to date? * Could you also make a tablet lot? See https://docs.krita.org/KritaFAQ#What_if_your_tablet_is_not_recognized_by_Krita.3F
Created attachment 112700 [details] windows debug log this is a debug made with the windows debug tool. I see that everytime is says [BLOCKED] i couldn't paint with my stylus. but I can't understand why exactly
Thanks.
Hm, the log doesn't really seem to tell us much. Which driver version are you using for your cintiq?
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!