Bug 394359 - brush disapear after zoom/dezoom
Summary: brush disapear after zoom/dezoom
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: Brush Engine/Bristle (show other bugs)
Version: 4.0.3
Platform: Microsoft Windows Microsoft Windows
: NOR normal
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords: triaged
Depends on:
Blocks:
 
Reported: 2018-05-17 08:18 UTC by Alexandre Le Corre
Modified: 2018-10-29 02:06 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:


Attachments
windows debug log (457.91 KB, text/plain)
2018-05-17 08:57 UTC, Alexandre Le Corre
Details

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Description Alexandre Le Corre 2018-05-17 08:18:32 UTC
I am using a two monitor display, one is a screen and the other is a cintiq pro 16

everytime I clic on some part of the UI, such as the preview window to zoom, the brush disapear and I somehow can't paint on the canvas at all.
I also have zero pressure levels.

the brush sems to just not exist. but if I select a new color in the color wheel I can paint again.

here is my config :
Krita
  Version: 4.0.3

OS Information
  Build ABI: x86_64-little_endian-llp64
  Build CPU: x86_64
  CPU: x86_64
  Kernel Type: winnt
  Kernel Version: 6.1.7601
  Pretty Productname: Windows 7 SP 1 (6.1)
  Product Type: windows
  Product Version: 7sp1

OpenGL Info 
  Vendor:  NVIDIA Corporation 
  Renderer:  "GeForce GTX 970/PCIe/SSE2" 
  Version:  "4.6.0 NVIDIA 388.13" 
  Shading language:  4.60 NVIDIA 
  Requested format:  QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 0, profile  QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile)) 
  Current format:    QSurfaceFormat(version 4.6, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 1, profile  QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile)) 
     Version: 4.6
     Supports deprecated functions true 
     is OpenGL ES: false 

QPA OpenGL Detection Info 
  supportsDesktopGL: true 
  supportsAngleD3D11: true 
  isQtPreferAngle: false 
  overridePreferAngle: false 
== log ==
 createPlatformOpenGLContext QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 0, profile  QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile))
Basic wglCreateContext gives version 4.6
OpenGL 2.0 entry points available
GPU features: QSet()
supportedRenderers GpuDescription(vendorId=0x10de, deviceId=0x13c2, subSysId=0x29743842, revision=161, driver: "nvd3dumx.dll", version=23.21.13.8813, "NVIDIA GeForce GTX 970") renderer:  QFlags(0x1|0x2|0x4|0x8|0x20)
Qt: Using WGL and OpenGL from "opengl32.dll"
create OpenGL: "NVIDIA Corporation","GeForce GTX 970/PCIe/SSE2" default ContextFormat: v4.6 profile: QSurfaceFormat::OpenGLContextProfile(NoProfile) options: QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions),SampleBuffers, Extension-API present
Extensions: 371
"choosePixelFormat  Attributes:  0x2003 , 0x2027 , 0x2010 , 0x1 , 0x2001 , 0x1 , 0x2014 , 0x18 , 0x2011 , 0x1 , 0x2022 , 0x18 , 0x2013 , 0x202b , 0x201b , 0x8 , 0x2023 , 0x8 , 0x2041 , 0x0 , \n    obtained px # 12  of  1 \n     PIXELFORMATDESCRIPTOR dwFlags=0x8225 PFD_DRAW_TO_WINDOW PFD_SUPPORT_OPENGL PFD_SUPPORT_COMPOSITION PFD_DOUBLEBUFFER iPixelType=0 cColorBits=32 cRedBits=8 cRedShift=16 cGreenBits=8 cGreenShift=8 cBlueBits=8 cBlueShift=0 cDepthBits=24 cStencilBits=8 cAuxBuffers=4 iLayerType=0 cAlphaBits=8 cAlphaShift=24 cAccumBits=64 cAccumRedBits=16 cAccumGreenBits=16 cAccumBlueBits=16 cAccumAlphaBits=16 "
createContext Creating context version 3 . 0 3 attributes
QWindowsGLContext 0x2327e60 ARB  requested:  QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 0, profile  QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile)) 
    obtained # 12 ARB QSurfaceFormat(version 4.6, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 1, profile  QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile)) 
     PIXELFORMATDESCRIPTOR dwFlags=0x8225 PFD_DRAW_TO_WINDOW PFD_SUPPORT_OPENGL PFD_SUPPORT_COMPOSITION PFD_DOUBLEBUFFER iPixelType=0 cColorBits=32 cRedBits=8 cRedShift=16 cGreenBits=8 cGreenShift=8 cBlueBits=8 cBlueShift=0 cDepthBits=24 cStencilBits=8 cAuxBuffers=4 iLayerType=0 cAlphaBits=8 cAlphaShift=24 cAccumBits=64 cAccumRedBits=16 cAccumGreenBits=16 cAccumBlueBits=16 cAccumAlphaBits=16  swap interval:  1 
    default:  ContextFormat: v4.6 profile: QSurfaceFormat::OpenGLContextProfile(NoProfile) options: QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions) 
    HGLRC= 0x30000
createPlatformOpenGLContext QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 0, profile  QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile))
"choosePixelFormat  Attributes:  0x2003 , 0x2027 , 0x2010 , 0x1 , 0x2001 , 0x1 , 0x2014 , 0x18 , 0x2011 , 0x1 , 0x2022 , 0x18 , 0x2013 , 0x202b , 0x201b , 0x8 , 0x2023 , 0x8 , 0x2041 , 0x0 , \n    obtained px # 12  of  1 \n     PIXELFORMATDESCRIPTOR dwFlags=0x8225 PFD_DRAW_TO_WINDOW PFD_SUPPORT_OPENGL PFD_SUPPORT_COMPOSITION PFD_DOUBLEBUFFER iPixelType=0 cColorBits=32 cRedBits=8 cRedShift=16 cGreenBits=8 cGreenShift=8 cBlueBits=8 cBlueShift=0 cDepthBits=24 cStencilBits=8 cAuxBuffers=4 iLayerType=0 cAlphaBits=8 cAlphaShift=24 cAccumBits=64 cAccumRedBits=16 cAccumGreenBits=16 cAccumBlueBits=16 cAccumAlphaBits=16 "
createContext Creating context version 3 . 0 3 attributes
QWindowsGLContext 0x2375520 ARB  requested:  QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 0, profile  QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile)) 
    obtained # 12 ARB QSurfaceFormat(version 4.6, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 1, profile  QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile)) 
     PIXELFORMATDESCRIPTOR dwFlags=0x8225 PFD_DRAW_TO_WINDOW PFD_SUPPORT_OPENGL PFD_SUPPORT_COMPOSITION PFD_DOUBLEBUFFER iPixelType=0 cColorBits=32 cRedBits=8 cRedShift=16 cGreenBits=8 cGreenShift=8 cBlueBits=8 cBlueShift=0 cDepthBits=24 cStencilBits=8 cAuxBuffers=4 iLayerType=0 cAlphaBits=8 cAlphaShift=24 cAccumBits=64 cAccumRedBits=16 cAccumGreenBits=16 cAccumBlueBits=16 cAccumAlphaBits=16  swap interval:  1 
    default:  ContextFormat: v4.6 profile: QSurfaceFormat::OpenGLContextProfile(NoProfile) options: QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions) 
    HGLRC= 0x10001 
== end log ==
Comment 1 Halla Rempt 2018-05-17 08:40:24 UTC
Hi Alexandre,

I am sorry but I cannot reproduce this issue.

* Are your wacom drivers up to date?
* Could you also make a tablet lot? See https://docs.krita.org/KritaFAQ#What_if_your_tablet_is_not_recognized_by_Krita.3F
Comment 2 Alexandre Le Corre 2018-05-17 08:57:48 UTC
Created attachment 112700 [details]
windows debug log

this is a debug made with the windows debug tool.
I see that everytime is says [BLOCKED] i couldn't paint with my stylus. but I can't understand why exactly
Comment 3 Halla Rempt 2018-05-17 13:22:15 UTC
Thanks.
Comment 4 Halla Rempt 2018-09-01 11:59:53 UTC
Hm, the log doesn't really seem to tell us much. Which driver version are you using for your cintiq?
Comment 5 Andrew Crouthamel 2018-09-28 03:18:36 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 6 Andrew Crouthamel 2018-10-29 02:06:51 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!