Bug 393903 - Complete freeze when loading providers fails
Summary: Complete freeze when loading providers fails
Status: RESOLVED WORKSFORME
Alias: None
Product: Discover
Classification: Applications
Component: discover (show other bugs)
Version: 5.12.5
Platform: Neon Linux
: NOR normal
Target Milestone: ---
Assignee: Aleix Pol
URL:
Keywords: triaged
Depends on:
Blocks:
 
Reported: 2018-05-06 10:01 UTC by smihael
Modified: 2018-10-29 02:02 UTC (History)
0 users

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
Unresponsive window (287.41 KB, image/png)
2018-05-06 10:01 UTC, smihael
Details

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Description smihael 2018-05-06 10:01:40 UTC
Created attachment 112437 [details]
Unresponsive window

This is not duplicate of https://bugs.kde.org/show_bug.cgi?id=317049
but the problem described there has some other side effect(s).

On my setup, Discover freezes completely when loading of providers fails. None of the buttons is clickable and the window gets unresponsive.
Comment 1 Aleix Pol 2018-05-07 16:29:00 UTC
Would it be possible for you to offer a backtrace?
Or a way to reproduce?
Comment 2 Christoph Feck 2018-05-30 23:46:52 UTC
If this issue is reproducible, please add exact steps to reproduce.
Comment 3 Christoph Feck 2018-06-15 00:15:07 UTC
To further investigate this issue, KDE developers need the information requested in comment #1. If you can provide it, or need help with finding that information, please add a comment.
Comment 4 Andrew Crouthamel 2018-09-28 03:19:29 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 5 Andrew Crouthamel 2018-10-29 02:02:23 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!