Bug 393482 - "Krita cannot find any brush presets! Krita will quit now"
Summary: "Krita cannot find any brush presets! Krita will quit now"
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: Brush engines (show other bugs)
Version: 4.0.1
Platform: Microsoft Windows Microsoft Windows
: NOR normal
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords: triaged
Depends on:
Blocks:
 
Reported: 2018-04-24 23:37 UTC by iamwriterpunk+kritabug
Modified: 2018-10-29 02:03 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
Krita can't find brush presets (85.87 KB, image/jpeg)
2018-04-24 23:37 UTC, iamwriterpunk+kritabug
Details

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Description iamwriterpunk+kritabug 2018-04-24 23:37:37 UTC
Created attachment 112225 [details]
Krita can't find brush presets

I've installed and uninstalled the program 4 times and it will not stop giving me this error message. I've asked for help on the subreddit to no avail. According to my research, this has occurred with Krita Gemini (which I don't use) but the file that fixed it in that instance apparently doesn't exist for the 64 bit Windows version.
Comment 1 Scott Petrovic 2018-04-26 14:37:01 UTC
This usually happens when there are some settings left over from previous installs that got messed up somehow. You can try to remove all your temporary files. Those don't get deleted when you uninstall Krita.  

https://docs.krita.org/KritaFAQ#Resetting_Krita_configuration

I would just delete your kritarc and krita folders in your appdata area. That should resolve it.
Comment 2 Halla Rempt 2018-04-27 09:24:05 UTC
As Scott noted, please try to reset Krita's configuration makes a difference.

Also, what location did you install Krita to?
Comment 3 Andrew Crouthamel 2018-09-28 03:37:14 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Andrew Crouthamel 2018-10-29 02:03:28 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!