Bug 393407 - Connection drops when screen locks; can't re-connect
Summary: Connection drops when screen locks; can't re-connect
Status: RESOLVED WORKSFORME
Alias: None
Product: kdeconnect
Classification: Applications
Component: common (show other bugs)
Version: 1.3
Platform: Other Linux
: NOR normal
Target Milestone: ---
Assignee: Albert Vaca Cintora
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-04-22 20:08 UTC by Valentin
Modified: 2022-12-21 05:19 UTC (History)
0 users

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Description Valentin 2018-04-22 20:08:52 UTC
I'm using kdeconnect on the following devices:

- PC/NixOS 18.03: program version 1.2.1 and 1.3
- Android/LineageOS 14.1: app version 1.8.2

When I connect the device to my PC everything works perfectly. As soon as the screen locks the connection is lost and I can't re-connect because I can't see the neither the phone on my PC nor the PC on my phone. 
After an unpredictable amount of time they suddenly reappear and I can connect again. Until the screen locks again of course.

What I've tried:

- deactivate Doze mode for the kdeconnect app
- add PC manually in the app
- delete app data and cache
- kill and restart the app
- reinstall the app

According to other user comments it might be the app that crashes when the screen's turned off, but I'm not sure if that's the problem.

If you need any debug information, please tell me what to do! I love kdeconnect, when it works.

Since I don't know if it's a problem with the app or the desktop application I've filed this as "common"
Comment 1 Valentin 2018-04-22 20:09:40 UTC
I'm talking about the phone's screen being locked btw.
Comment 2 Justin Zobel 2022-11-21 08:22:06 UTC
Thank you for reporting this issue in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "REPORTED" when replying. Thank you!
Comment 3 Bug Janitor Service 2022-12-06 05:17:20 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Bug Janitor Service 2022-12-21 05:19:47 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!