Bug 392214 - Wacom Tablet Settings not detecting a working device
Summary: Wacom Tablet Settings not detecting a working device
Status: RESOLVED FIXED
Alias: None
Product: wacomtablet
Classification: Unmaintained
Component: general (other bugs)
Version First Reported In: 2.9.82
Platform: openSUSE Linux
: NOR normal
Target Milestone: ---
Assignee: Valerii Malov
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-03-23 05:44 UTC by felipesabrahao
Modified: 2018-04-01 20:54 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed/Implemented In:
Sentry Crash Report:


Attachments
Hardware Information (1.11 MB, text/plain)
2018-03-23 05:44 UTC, felipesabrahao
Details
Gdb (29.12 KB, text/plain)
2018-03-23 05:45 UTC, felipesabrahao
Details
strace -p (53.77 KB, text/plain)
2018-03-23 05:45 UTC, felipesabrahao
Details
xinput properly recognizes my devices (1.26 KB, application/octet-stream)
2018-03-23 05:46 UTC, felipesabrahao
Details
xsetwacom also works (192 bytes, text/plain)
2018-03-23 05:46 UTC, felipesabrahao
Details
tabletdblocalrc (146 bytes, text/plain)
2018-04-01 20:30 UTC, felipesabrahao
Details
tabletprofilesrc (1.18 KB, text/plain)
2018-04-01 20:32 UTC, felipesabrahao
Details
wacomtablet-kderc (43 bytes, text/plain)
2018-04-01 20:33 UTC, felipesabrahao
Details

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Description felipesabrahao 2018-03-23 05:44:31 UTC
Created attachment 111571 [details]
Hardware Information

I have Lenovo Yoga 520 and my wacom touchscreen and wacom pen work flawlessly on my openSUSE. Both xinput and xsetwacom are working perfectly. However, when I open "systemsettings5>>Input Devices>>Graphic Tablet" it displays the "No tablet device detected. Please connect a tablet device to continue. If your device is already connected it is currently unsupported" message.
Comment 1 felipesabrahao 2018-03-23 05:45:04 UTC
Created attachment 111572 [details]
Gdb
Comment 2 felipesabrahao 2018-03-23 05:45:26 UTC
Created attachment 111573 [details]
strace -p
Comment 3 felipesabrahao 2018-03-23 05:46:04 UTC
Created attachment 111574 [details]
xinput properly recognizes my devices
Comment 4 felipesabrahao 2018-03-23 05:46:23 UTC
Created attachment 111575 [details]
xsetwacom also works
Comment 5 felipesabrahao 2018-03-23 05:49:26 UTC
-- Reproducible:
- Always
Comment 6 felipesabrahao 2018-03-23 05:52:54 UTC
Installed: kcm_tablet  version 2.9.82-2.1
Comment 7 Fabian Vogt 2018-03-26 15:08:05 UTC
Does "kde_wacom_tabletfinder" detect it? If so, please configure it according to your tablet's features.
Comment 8 felipesabrahao 2018-03-27 21:32:35 UTC
(In reply to Fabian Vogt from comment #7)
> Does "kde_wacom_tabletfinder" detect it? If so, please configure it
> according to your tablet's features.

Hi Fabian,

Thank you very much for your response.

Yes, kde_wacom_tabletfinder is detecting my device and kde_wacom_tabletfinder is configured properly.


The problem is not hindering my system or my workflow. As I said both touch and stylus are working. I just found odd that the it was not recognized.
Comment 9 felipesabrahao 2018-03-28 18:54:55 UTC
(In reply to felipesabrahao from comment #8)
> (In reply to Fabian Vogt from comment #7)
> > Does "kde_wacom_tabletfinder" detect it? If so, please configure it
> > according to your tablet's features.
> 
> Hi Fabian,
> 
> Thank you very much for your response.
> 
> Yes, kde_wacom_tabletfinder is detecting my device and
> kde_wacom_tabletfinder is configured properly.
> 
> 
> The problem is not hindering my system or my workflow. As I said both touch
> and stylus are working. I just found odd that the it was not recognized.


Clicking "Save all" (and not "Save") in tablet finder solved the problem.
Comment 10 Fabian Vogt 2018-03-28 20:01:41 UTC
(In reply to felipesabrahao from comment #9)
> (In reply to felipesabrahao from comment #8)
> > (In reply to Fabian Vogt from comment #7)
> > > Does "kde_wacom_tabletfinder" detect it? If so, please configure it
> > > according to your tablet's features.
> > 
> > Hi Fabian,
> > 
> > Thank you very much for your response.
> > 
> > Yes, kde_wacom_tabletfinder is detecting my device and
> > kde_wacom_tabletfinder is configured properly.
> > 
> > 
> > The problem is not hindering my system or my workflow. As I said both touch
> > and stylus are working. I just found odd that the it was not recognized.
> 
> Clicking "Save all" (and not "Save") in tablet finder solved the problem.

Please upload the generated file so that it can be added to the built-in device database.
Comment 11 Valerii Malov 2018-04-01 13:07:09 UTC
Hello

Generated file with your tablet description should be ~/.config/tabletdblocalrc
If you'll attach it to the bug report, we can include it in the next release
Comment 12 felipesabrahao 2018-04-01 20:30:48 UTC
Created attachment 111772 [details]
tabletdblocalrc
Comment 13 felipesabrahao 2018-04-01 20:32:13 UTC
Created attachment 111773 [details]
tabletprofilesrc
Comment 14 felipesabrahao 2018-04-01 20:33:07 UTC
Created attachment 111774 [details]
wacomtablet-kderc
Comment 15 felipesabrahao 2018-04-01 20:54:03 UTC
Hi,

I have just uploaded the files.

Touch and Pen auto-rotation along with the display orientation change were inverted. So I had to tick the option to invert auto-rotation in Wacom Tablet Settings.