Bug 388410 - monoprice/huion tablet wont work
Summary: monoprice/huion tablet wont work
Status: RESOLVED UPSTREAM
Alias: None
Product: krita
Classification: Applications
Component: Tablets (tablet issues are only very rarely bugs in Krita!) (show other bugs)
Version: 3.3.2
Platform: Microsoft Windows Microsoft Windows
: NOR major
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-01-01 00:01 UTC by pat
Modified: 2018-01-01 18:00 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
used debug view as per faqs (7.78 KB, text/plain)
2018-01-01 00:01 UTC, pat
Details

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Description pat 2018-01-01 00:01:56 UTC
Created attachment 109609 [details]
used debug view as per faqs

When focus is on krita, tablet does nothing at all. when using regular mouse to refocus onto other items like a browser, tablet control is returned. Using a monoprice 10x6.25 tablet with included/updated huion drivers, running windows 7.
Comment 1 Halla Rempt 2018-01-01 14:00:57 UTC
You could also try to use the Windows 8 Pointer API option in Krita's settings instead of the default wintab implementation.

The tablet log is missing most information, I'm afraid. But in any case -- issues like these are pretty much always caused by some misconfiguration of the tablet driver. You could ask the Huion people for help:  http://huion.deviantart.com/journal/Problem-with-Krita-Come-On-In-439442607 , but there simply isn't anything we can do with a bug report like this :-(
Comment 2 pat 2018-01-01 16:20:58 UTC
thanks, but there is no option for Windows 8 Pointer API option in Krita's settings.
Comment 3 Halla Rempt 2018-01-01 16:28:29 UTC
If you're really using 3.3.2, there is. Settings/Configure Krita/Tablet,
Comment 4 pat 2018-01-01 16:43:20 UTC
(In reply to Boudewijn Rempt from comment #3)
> If you're really using 3.3.2, there is. Settings/Configure Krita/Tablet,
screens of krita
https://drive.google.com/file/d/1ILV2z1G3cSQ0NUI3SLCykukwKhHrpcKN/view?usp=sharing
https://drive.google.com/file/d/1QNmp8unmGPPsEQTG8VXE3uZrAMCY27EI/view?usp=sharing
Comment 5 Halla Rempt 2018-01-01 18:00:55 UTC
Oh, you're on Windows 7! Yes, in that case, the Windows 8 pointer api is not available because it was introduced with Windows 8.