Bug 388284 - Changes to identity assigned to a folder not being saved?
Summary: Changes to identity assigned to a folder not being saved?
Status: RESOLVED WORKSFORME
Alias: None
Product: kmail2
Classification: Applications
Component: folders (show other bugs)
Version: 5.7.0
Platform: Neon Linux
: NOR normal
Target Milestone: ---
Assignee: kdepim bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-12-27 19:59 UTC by Dan
Modified: 2022-12-10 05:17 UTC (History)
0 users

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Description Dan 2017-12-27 19:59:01 UTC
accessing kmail via kontact in kde neon.

Changes to identity assigned to a folder not being saved - on restarting kontact they have reverted to default identity, in this case resulting in an inability to send email (changes the associated SMTP account to one that doesn't match the right server). 

context: so, I'm not 100% sure what happened here, i discovered I couldn't send email from one of my accounts, googled the error message, checked email configs against my email provider's recommended configs which led me to update the SMTP server name. I tried sending email again, and got a different error message this time, googled that, saw some bugs related to cert common name mismatch with the server name in kmail's config, read up a little on using openssl to find the name and update it, decided against it and put the original server name back in, and noticed that at some point in this process the identity associated with the mail folder had changed from the correct one to the default one. I changed it to the correct one, and realized that kmail wasn't saving the change on closing. 

hth
Comment 1 Dan 2017-12-27 22:14:56 UTC
okay, there's actually much more wrong than I've detailed - i'm experiencing continued send failures, even after re-creating accounts, etc. no time to figure out the parameters of everything that might be wrong so it's thunderbird for me until your next release, i guess, but i'd be happy to try anything specific a dev might want to see a result from, and report back.
Comment 2 Justin Zobel 2022-11-10 22:32:47 UTC
Thank you for reporting this issue in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "REPORTED" when replying. Thank you!
Comment 3 Bug Janitor Service 2022-11-25 05:20:50 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Bug Janitor Service 2022-12-10 05:17:32 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!