Bug 388242 - I cant use Krita at all?
Summary: I cant use Krita at all?
Status: RESOLVED WAITINGFORINFO
Alias: None
Product: krita
Classification: Applications
Component: Usability (other bugs)
Version First Reported In: unspecified
Platform: Microsoft Windows Microsoft Windows
: NOR grave
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
: 388243 (view as bug list)
Depends on:
Blocks:
 
Reported: 2017-12-26 10:37 UTC by Jackson
Modified: 2018-05-20 19:58 UTC (History)
3 users (show)

See Also:
Latest Commit:
Version Fixed/Implemented In:
Sentry Crash Report:


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Description Jackson 2017-12-26 10:37:12 UTC
I have connected my digital drawing tablet to my computer AND downloaded the needed files. When I start up Krita, I cant click on anything and it wont let me draw anything, much less select something! I AM VERY WORRIED PLEASE HELP! 
( I also am not able to show you a screenshot because it wont let be select the Save button!!)
Comment 1 Halla Rempt 2017-12-26 10:39:51 UTC
I guess you're on Windows, not Linux?

Go to Settings/Configure Krita/Display and select the direct3d/angle renderer instead of opengl. If that fixes the issue for you, you're suffering from a buggy intel display driver.

See https://docs.krita.org/KritaFAQ#Krita_starts_with_a_black_or_blank_canvas_and_nothing_changes_when_you_try_to_draw.2Fshows_a_black_or_blank_screen_on_my_Windows_system_with_an_Intel_GPU

I don't know what you mean with "select the save button" -- are you using the Windows snipping tool?
Comment 2 Halla Rempt 2017-12-26 10:40:15 UTC
*** Bug 388243 has been marked as a duplicate of this bug. ***
Comment 3 Jackson 2017-12-26 10:47:04 UTC
On Tue, Dec 26, 2017 at 2:39 AM Boudewijn Rempt <bugzilla_noreply@kde.org>
wrote:

> https://bugs.kde.org/show_bug.cgi?id=388242
>
> Boudewijn Rempt <boud@valdyas.org> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>                  CC|                            |boud@valdyas.org
>              Status|UNCONFIRMED                 |NEEDSINFO
>            Platform|Other                       |MS Windows
>          Resolution|---                         |WAITINGFORINFO
>                  OS|Linux                       |MS Windows
>
> --- Comment #1 from Boudewijn Rempt <boud@valdyas.org> ---
> I guess you're on Windows, not Linux?
>
> Go to Settings/Configure Krita/Display and select the direct3d/angle
> renderer
> instead of opengl. If that fixes the issue for you, you're suffering from a
> buggy intel display driver.
>
> See
>
> https://docs.krita.org/KritaFAQ#Krita_starts_with_a_black_or_blank_canvas_and_nothing_changes_when_you_try_to_draw.2Fshows_a_black_or_blank_screen_on_my_Windows_system_with_an_Intel_GPU
>
> I don't know what you mean with "select the save button" -- are you using
> the
> Windows snipping tool?
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 4 Storm Engineer 2017-12-26 18:27:45 UTC
Hey Jackson!

I'm not sure how but you managed to post the text of the notification email as a reply. Please check Boud's questions here on the tracker website and see if you can provide the requested information. :)
Comment 5 Raghavendra kamath 2018-05-20 19:58:48 UTC
Hi Jackson,

Can you please check if this is reproducible in the latest version of the krita.

Also please provide more information about the bug if manage to reproduce this in the latest version of the krita.

For now I am closing this bug report, if you still have the bug in latest version, please feel free to re-open the bug.