Bug 387822 - Don't make the updates
Summary: Don't make the updates
Status: RESOLVED NOT A BUG
Alias: None
Product: Discover
Classification: Applications
Component: discover (show other bugs)
Version: 5.11.3
Platform: Kubuntu Linux
: NOR critical
Target Milestone: ---
Assignee: Aleix Pol
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-12-12 06:21 UTC by ruiamar
Modified: 2018-02-14 15:22 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:


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Description ruiamar 2017-12-12 06:21:56 UTC
Hi guys

Don't make the updates shown in the tray. The number doesn't correspond. I make update enter pw and than all the apps disappeared and the icon in the tray stays. I try to make the updates with Muon and with Synaptic, but they said that another package manager is running and have to wait.

Anybody can help?
Thanks
Comment 1 Aleix Pol 2017-12-12 12:57:14 UTC
You can remove "Updates" from the system tray if you don't like it.
It should disappear when updates are installed though. You can contact your distribution about it.
Comment 2 Nate Graham 2017-12-12 22:43:00 UTC
The update number in the Plasmoid not matching what the app shows is tracked by https://bugs.kde.org/show_bug.cgi?id=385754

As Aleix says, you can hide the tray icon if you don't want to see it.

The other GUI package managers you tried to use couldn't work because Discover was still running; only one process at a time is allowed to modify system packages.
Comment 3 ruiamar 2017-12-12 22:45:13 UTC
I think you didn't understand what I wrote and you answer is not very kind. I'm sorry, but I had to say. These kind of people (open source, Creative commons) is different from capitalistic and consumerist people. 

Of course I want to make these updates and do all that appeared. I did it always.

In this case, for some reason, the application doesn't do. That's why I ask for help and in the proper place I think. My distro is Kubuntu and the applications remits to here, but if I'm in the wrong place, just tell me.

If some body want to really help, I thank you.
Comment 4 Nate Graham 2017-12-12 22:49:54 UTC
No need for editorializing, we're all friends here. :)

What is the actual problem? It's not clear to me. What do you mean by "In this case, for some reason, the application doesn't do."

Are you saying that when you clicked on the "Install all" button in Discover, the updates did not install? Or that they appeared to have been installed but then the affected packages were gone from your system? Or something else?
Comment 5 Aleix Pol 2017-12-12 23:15:16 UTC
I think that he installed the upgrades in another software (apt/synaptic) and it doesn't reflect on the plasmoid.
Comment 6 Nate Graham 2017-12-14 02:45:52 UTC
ruiamar, we need the requested information to more forward. Can you clarify the issue?
Comment 7 ruiamar 2017-12-15 18:17:42 UTC
"In this case" means that normally when the icon with a blue point in the border appears, alerts me that the is an update of packages. I click on it and a popup window appears and says how much packages and a bottom to execute the updates. The it opens the "Discover" that shows what packages and a bottom to execute the updates. And that's it always, and every thing goes fine. This time don't and after I press the bottom to execute the update, every information of the packages ready to update, disappeared.
Did this explanation enough for you?
Thank's a lot
Cheers
Comment 8 Nate Graham 2017-12-15 18:41:10 UTC
Thanks for the update, ruimar. So is this essentially the same as https://bugs.kde.org/show_bug.cgi?id=385754?
Comment 9 ruiamar 2017-12-15 21:26:27 UTC
Beyond what I described above, also occurs that: Different number of updates are shown (perhaps Plasmoid is the name of the icon that alerts user that have an update or more) and the number of packages in Discovery.
Thank you
Comment 10 ruiamar 2017-12-20 21:57:46 UTC
Hi. I forgot to mention that when open Discovery a tiny window appears and disappears rapidly that I have to open several times to write it:

cgicon:knsrc

Strange, no? 

This helps?
Comment 11 Nate Graham 2017-12-20 22:04:01 UTC
That's a separate issue. I have that too, but it's unrelated.

Are you able to reproduce the original issue, or did it only happen once?
Comment 12 Nate Graham 2017-12-21 05:29:52 UTC
If you can reproduce it, please attach a screen recording so we can see what's happening. I like SimpleScreenRecorder for this purpose.
Comment 13 ruiamar 2017-12-23 02:26:01 UTC
I'll try Nate
meanwhile, I forgot to mention, along with "cgicon:knsrc" -- all categories are missing.
This helps?
Comment 14 Nate Graham 2017-12-23 03:27:47 UTC
No, that's an unrelated issue tracked by Bug 388101.
Comment 15 Christoph Feck 2018-01-10 02:31:44 UTC
Any success with a more detailed description of steps to reproduce or a screen cast?
Comment 16 Christoph Feck 2018-01-30 00:51:01 UTC
To further investigate this issue, KDE developers need the information requested in comment #15. If you can provide it, or need help with finding that information, please add a comment.
Comment 17 Christoph Feck 2018-02-14 15:22:57 UTC
No response; changing status. If you have new information, please add a comment.