Bug 386544 - When selecting a color, Krita crashes
Summary: When selecting a color, Krita crashes
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: Color Selectors (show other bugs)
Version: 3.3.2
Platform: Microsoft Windows Microsoft Windows
: NOR crash
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords: triaged
Depends on:
Blocks:
 
Reported: 2017-11-05 09:47 UTC by barroth.shadowflame
Modified: 2018-10-28 03:31 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
Crash file (398 bytes, text/plain)
2017-11-22 20:55 UTC, barroth.shadowflame
Details
color selector screenshot (109.71 KB, image/png)
2017-11-22 20:55 UTC, barroth.shadowflame
Details

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Description barroth.shadowflame 2017-11-05 09:47:12 UTC
Krita unexpectedly stops working when a color is selected from the color selector. I can do anything but change the color. There is no error log, no crash report and the only text in the dialog is Krita has encountered a problem and needs to close.
Comment 1 Halla Rempt 2017-11-08 10:40:39 UTC
Hi,

I'm afraid that I cannot reproduce this crash. Could you check the following points?

* Which color selector are you using? Or do you get a crash with all of them?
* Have you tried to create a crash log following https://docs.krita.org/Dr._Mingw_debugger
* If you move the kritarc settings file from appdata\local, can you still reproduce the crash?
Comment 2 barroth.shadowflame 2017-11-22 20:55:00 UTC
Created attachment 109017 [details]
Crash file
Comment 3 barroth.shadowflame 2017-11-22 20:55:50 UTC
Created attachment 109018 [details]
color selector screenshot
Comment 4 barroth.shadowflame 2017-11-22 20:58:45 UTC
Sorry for taking so long to update this.

I was defaulted to the attached color selector and could not change it at all, which then crashed upon color selection.

I have attached the crash log I was able to generate after downgrading from 3.3.2 back to 3.1.2.

I deleted the kritarc file and the color selector went back to the normal triangle gradient and color ring around it. I haven't had a crash after, but time will tell if that works.
Comment 5 Halla Rempt 2017-11-23 08:16:39 UTC
Thanks for the information. The crash log is not very informative, but it tells us that there's some kind of recursive loop in their so krita runs out of stack space. I thought had fix the last of those for 3.3.0, though...
Comment 6 Andrew Crouthamel 2018-09-28 02:25:22 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 7 Andrew Crouthamel 2018-10-28 03:31:47 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!