Bug 385654 - Krita will not save a new file
Summary: Krita will not save a new file
Status: RESOLVED UPSTREAM
Alias: None
Product: krita
Classification: Applications
Component: General (show other bugs)
Version: 3.3.0
Platform: Microsoft Windows Microsoft Windows
: NOR normal
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-10-12 13:29 UTC by Heather
Modified: 2017-10-12 14:38 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
attachment-3631-0.html (1.68 KB, text/html)
2017-10-12 13:56 UTC, Heather
Details

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Description Heather 2017-10-12 13:29:27 UTC
I just downloaded the 3.3.0 and went to start a new document. As a habit I went to save it as a krita file and I received: Could not save C:/Users/hrmik/desktop/twitch hud.kra
Reason: Copying the temporary file failed: C:/Users/hrmik/appdata/local/temp/g14004twitchhud.kra to c:/users/hrmik/desktop/twitchhud.kra: cannot create c:/users/hrmik/desktop/twitchhud.kra for output

I've attempted to change the name and file location just to see if it was a location issue but I am unable to resolve this.
Comment 1 Halla Rempt 2017-10-12 13:31:14 UTC
Hi Heather,

This is a local issue, not a bug in Krita: we really cannot do anything about Windows refusing Krita to write a particular location. Could it be that you have some antivirus or security software that blocks Krita from saving to a particular location?
Comment 2 Heather 2017-10-12 13:56:08 UTC
Created attachment 108310 [details]
attachment-3631-0.html

That would be it. thank you. I had no idea to look there.


On Thu, Oct 12, 2017 at 8:31 AM, Boudewijn Rempt <bugzilla_noreply@kde.org>
wrote:

> https://bugs.kde.org/show_bug.cgi?id=385654
>
> Boudewijn Rempt <boud@valdyas.org> changed:
>
>            What    |Removed                     |Added
> ------------------------------------------------------------
> ----------------
>          Resolution|---                         |WAITINGFORINFO
>              Status|UNCONFIRMED                 |NEEDSINFO
>                  CC|                            |boud@valdyas.org
>
> --- Comment #1 from Boudewijn Rempt <boud@valdyas.org> ---
> Hi Heather,
>
> This is a local issue, not a bug in Krita: we really cannot do anything
> about
> Windows refusing Krita to write a particular location. Could it be that you
> have some antivirus or security software that blocks Krita from saving to a
> particular location?
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 3 Halla Rempt 2017-10-12 14:38:33 UTC
Okay, I guess we can close this report then. Thanks for getting back to us!