Bug 385424 - Okular displays blank pages for Chase Bank credit card statements
Summary: Okular displays blank pages for Chase Bank credit card statements
Status: RESOLVED UPSTREAM
Alias: None
Product: okular
Classification: Applications
Component: PDF backend (show other bugs)
Version: 0.24.0
Platform: Ubuntu Linux
: NOR normal
Target Milestone: ---
Assignee: Okular developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-10-06 01:32 UTC by Dan Barrett
Modified: 2017-10-24 19:50 UTC (History)
3 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:

Attachments
A non-blank page, displaying blank in Okular (69.44 KB, image/jpeg)
2017-10-06 01:32 UTC, Dan Barrett 		Details
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Description Dan Barrett 2017-10-06 01:32:50 UTC 
Created attachment 108198 [details]
A non-blank page, displaying blank in Okular

Credit card PDF statements from Chase Bank (www.chase.com) display mostly or entirely blank when viewed in Okular as supplied in Ubuntu 16.04 LTS (Okular 0.24.2). Attached is a screenshot of a typical statement, which should be full of text but the text is all missing.

Sorry I can't include an actual statement due to privacy. But maybe somebody on the dev team has a Chase credit card...?

Adobe Reader and Evince display the statements just fine.
Comment 1 Nate Graham 2017-10-06 02:52:51 UTC 
I have a Chase account, and I can confirm this in Okular 1.0.3 and 1.2.70.
Comment 2 Albert Astals Cid 2017-10-12 22:19:44 UTC 
Can you confirm pdftoppm has the same problem?
Comment 3 Dan Barrett 2017-10-13 02:24:05 UTC 
Yes, pdftoppm has the same problem.
Comment 4 Nate Graham 2017-10-13 03:26:22 UTC 
Removing NEEDSINFO now that we have info :)
Comment 5 Albert Astals Cid 2017-10-13 22:49:51 UTC 
Then it's a poppler bug, please file a bug in bugs.freedesktop.org
Comment 6 Dan Barrett 2017-10-14 02:57:09 UTC 
Filed: https://bugs.freedesktop.org/show_bug.cgi?id=103270