I am not sure how to file a report so doing my best. I have downloaded the drivers from Canon and installed them I am running Kubuntu 17.10. I have removed the printer several times. It is a network printer using wireless connection. I did not work in 16.10, 17.04 for some time and I finial get it to work. It would print black pages on pdf files but now it is not printing at all. It has the following information on localhost:631 processing since Wed 20 Sep 2017 09:20:54 PM CDT "Filter failed" ion: Canon MF8300C Series Location: Local Printer Driver: Canon MF8300C Series UFRII LT (color, 2-sided printing) Connection: socket://192.168.1.100 Defaults: job-sheets=none, none media=na_letter_8.5x11in sides=one-sided If you give me step by step I will try to run testing to see why it fails. Not sure why Canon is so hard to get to print on the network. Might be missing some packages but not sure what. I have full upgraded and ran aptitude to make sure that I have all the latest files. Thank you for helping with this and sorry that I am not good at giving details on what package failed.
New error message after cups upgrade. 9/25/17 Canon_MF8300C_Series-366 Unknown Withheld 1k Unknown processing since Tue 26 Sep 2017 12:35:55 AM CDT "src = bidiCommon.c, line = 1200, err = 0¥nDEBUG: Resolved as "socket://Canon0f2ec4.local:9100/"..."
Installed all updates and cups was updated in the process but still not printing. Uninstalled and reinstalled several times to see if it would fix it. Locatlhost:631 information Canon_MF8300C_Series (Processing, Accepting Jobs, Not Shared) Description: Canon MF8300C Series Location: Local Printer Driver: Canon MF8300C Series UFRII LT (color, 2-sided printing) Connection: dnssd://Canon%20MF8300C%20Series._pdl-datastream._tcp.local/ Defaults: job-sheets=none, none media=na_letter_8.5x11in sides=two-sided-long-edge Jobs Search in Canon_MF8300C_Series: Jobs listed in print order; held jobs appear first. ID Name User Size Pages State Control Canon_MF8300C_Series-374 Unknown Withheld 1k Unknown processing since Sun 08 Oct 2017 03:19:28 PM CDT "src = bidiCommon.c, line = 1200, err = 0¥nDEBUG: Resolved as "socket://Canon0f2ec4.local:9100/"..."
Canon_MF8300C_Series (Idle, Accepting Jobs, Not Shared) Description: Canon MF8300C Series Location: Local Printer Driver: Canon MF8300C Series UFRII LT (color, 2-sided printing) Connection: socket://192.168.1.100 Defaults: job-sheets=none, none media=na_letter_8.5x11in sides=two-sided-long-edge Jobs Search in Canon_MF8300C_Series: Here is the information when trying to run test page print. Canon_MF8300C_Series (Processing, Accepting Jobs, Not Shared) Description: Canon MF8300C Series Location: Local Printer Driver: Canon MF8300C Series UFRII LT (color, 2-sided printing) Connection: socket://192.168.1.100 Defaults: job-sheets=none, none media=na_letter_8.5x11in sides=two-sided-long-edge Jobs Search in Canon_MF8300C_Series: Jobs listed in print order; held jobs appear first. ID Name User Size Pages State Control Canon_MF8300C_Series-375 Unknown Withheld 1k Unknown processing since Sun 08 Oct 2017 04:03:40 PM CDT
Thanks for reporting your issue, however print-manager is only a front-end to CUPS, which does your printing. Although you are using proprietary drivers you are more likely to get help from them. Since printing worked for you on older versions of Ubuntu, you can check which CUPS version worked and which stopped which might help them to help you :) Best.