Bug 384756 - Tried to save as .jpg file and it froze
Summary: Tried to save as .jpg file and it froze
Status: RESOLVED DUPLICATE of bug 369014
Alias: None
Product: krita
Classification: Applications
Component: File formats (show other bugs)
Version: 3.2.1
Platform: Other macOS
: NOR critical
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-09-16 04:13 UTC by Alexandria
Modified: 2017-09-16 08:06 UTC (History)
1 user (show)

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Description Alexandria 2017-09-16 04:13:51 UTC 
I tried to save an image as a .jpg file and it has been frozen for more than 10 minutes. Whenever I try to quit the Krita program it says "cannot quit while trying to save." I am using the program on a MacPro laptop with the latest software update (MacOS Sierra Version 10.12.6).
Comment 1 Alvin Wong 2017-09-16 08:05:03 UTC 
If you have a Radeon graphics card, then it's likely that one bug that is (unintentionally) fixed on the development version of 4.0. https://bugs.kde.org/show_bug.cgi?id=369014

*** This bug has been marked as a duplicate of bug 369014 ***
Comment 2 Halla Rempt 2017-09-16 08:06:40 UTC 
Hi, 

This is a known problem on macOS Sierra systems with an AMD gpu. For Krita 4.0, we've got a workaround, with krita 3.x, you'll have to disable opengl in settings/configure krita/display.