Bug 383807 - Doubled mail after filtering
Summary: Doubled mail after filtering
Status: RESOLVED WORKSFORME
Alias: None
Product: kmail2
Classification: Applications
Component: message list (show other bugs)
Version: 5.5.2
Platform: openSUSE Linux
: NOR normal
Target Milestone: ---
Assignee: kdepim bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-08-21 16:42 UTC by Sven Heithecker
Modified: 2022-12-18 05:15 UTC (History)
3 users (show)

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Description Sven Heithecker 2017-08-21 16:42:56 UTC
I have several mail filters active, which move mail upon reception from the incoming to different local folders. Sometimes, filtered/moved mails appear twice in the destination folders, and sometimes I cannot delete the doubled mails.
There are no double mails in the incoming folder, it only happens after filtering.
Maybe of importance: for some reasons, I (still) use pop3 to fetch the mails from the server.
Comment 1 Sven Heithecker 2017-08-21 17:46:26 UTC
Generally, the doubled mails fail to display with the message "Unable to fetch item from backend (collection -1): Unable to retrieve item from resource: Multiple merge candidates, aborting." This can be "fixed" by clearing the caches using the Akonadi console.
This behavior appears only with one of the recent KMail versions, maybe not before 5.5.2, however I am not totally sure.
Comment 2 Eugen Albiker 2017-10-09 20:41:44 UTC
Hi,
same problem here.

KMail 5.5.3
KDE Frameworks 5.38.0
Qt 5.9.1 (kompiliert gegen 5.9.1)

It happens only with filtered mail - sometimes....
Fix is: clearing caches by using he Akonadi Console

Greetings
Eugen
Comment 3 DeMus 2018-03-21 13:59:13 UTC
I also have the same problem: moved mails sometimes appear 2-3 times in the destination folder and still a copy remains in the inbox.
Other times mails are not moved at all, at least not automatically. Doing so by hand moves them to the correct folder.
I use:
Kontact 5.7.3
KDE Frameworks 5.44.0
Qt 5.10.1 (built against 5.10.1)
The xcb windowing system
on Manjaro Linux 17.1.6
Comment 4 Justin Zobel 2022-11-18 04:30:32 UTC
Thank you for reporting this issue in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "REPORTED" when replying. Thank you!
Comment 5 Bug Janitor Service 2022-12-03 05:17:27 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 6 Bug Janitor Service 2022-12-18 05:15:32 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!