Bug 382676 - Cursor won't move when using XP-PEN Artist 22HD
Summary: Cursor won't move when using XP-PEN Artist 22HD
Status: RESOLVED DUPLICATE of bug 375454
Alias: None
Product: krita
Classification: Applications
Component: Usability (show other bugs)
Version: 3.1.4
Platform: Microsoft Windows Microsoft Windows
: NOR major
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-07-24 19:10 UTC by oliviasart
Modified: 2017-07-27 08:43 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
An example of the constant lines interrupting the drawing process (65.50 KB, image/jpeg)
2017-07-24 19:10 UTC, oliviasart
Details

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Description oliviasart 2017-07-24 19:10:34 UTC
Created attachment 106840 [details]
An example of the constant lines interrupting the drawing process

When trying to use the program, the cursor will not move with my stylus pen. I can draw, but when I do it creates lines all through the drawing connecting all the points the cursor has been.

I.E. The cursor is frozen in the top right corner, and I try to draw in the centre. It will then draw a line from where the cursor was frozen, to wherever I begin drawing next.

I can still use the program, but have to spend copious amounts of time when I'm finished drawing to erase all the lines that this problem creates, making the usage of this program very frustrating.
Comment 1 wolthera 2017-07-24 21:45:08 UTC
This sadly sounds like a problem with the xppen drivers. We have seen the same issues with the huion, ugee and yiynova drivers, all of which have been fixed by updating the drivers.

So I'd recommend trying to update the tablet drivers or sending a message to xp-pen if they could see if there's a fix.

We'll keep the report open, but there's very little we can do from here, I'm afraid.
Comment 2 Halla Rempt 2017-07-27 08:43:55 UTC

*** This bug has been marked as a duplicate of bug 375454 ***