Bug 382370 - windows: crash on startup
Summary: windows: crash on startup
Status: RESOLVED DUPLICATE of bug 393836
Alias: None
Product: kdenlive
Classification: Applications
Component: Installation (show other bugs)
Version: 17.04.2
Platform: Other Microsoft Windows
: NOR crash
Target Milestone: ---
Assignee: Vincent PINON
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-07-15 08:03 UTC by Thomas Debesse
Modified: 2018-11-17 11:28 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
fritzibaby: timeline_corruption+


Attachments
Kdenlive startup crash (27.84 KB, image/png)
2017-07-15 08:03 UTC, Thomas Debesse
Details
inst.cmd - installation script (needs 7-zip being installed) (906 bytes, text/plain)
2017-07-15 08:06 UTC, Thomas Debesse
Details
uninst.cmd - uninstallation script (188 bytes, text/plain)
2017-07-15 08:07 UTC, Thomas Debesse
Details
inst.cmd - installation script (needs 7-zip being installed) (470 bytes, text/plain)
2017-07-20 15:25 UTC, Thomas Debesse
Details
uninst.cmd - uninstallation script (234 bytes, text/plain)
2017-07-20 15:25 UTC, Thomas Debesse
Details

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Description Thomas Debesse 2017-07-15 08:03:43 UTC
Created attachment 106643 [details]
Kdenlive startup crash

While starting kdenlive on Windows 10, I got a instantaneous crash at startup.
For information, this crash happens right after the missing icon breeze warning (see bug #382369, not sure it's related, the gui looks fine by the way).

See the attached screenshot.

I install/uninstall kdenlive system wide using the scripts (“inst.cmd”, “uninst.cmd”) I'll add to that bug.
Comment 1 Thomas Debesse 2017-07-15 08:06:39 UTC
Created attachment 106644 [details]
inst.cmd - installation script (needs 7-zip being installed)

Installation script (needs 7-zip being installed)
Comment 2 Thomas Debesse 2017-07-15 08:07:19 UTC
Created attachment 106645 [details]
uninst.cmd - uninstallation script

Uninstallation script
Comment 3 Vincent PINON 2017-07-20 14:26:22 UTC
Salut Thomas :)

I see in your installation script (claiming to install digikam!) that you are downloading 17.04.0-2 + FFmpeg.
Since then I have uploaded 17.04.3 build: it doesn't show the icon warning (was assuming unix distribution), and also includes FFmpeg libs (but not x264/x265 for legal issues).
Can you try with that new version?

Also, can you try emptying
%USER%\AppData\Local\kdenliverc
%USER%\AppData\Local\kdenlive\
%USER%\AppData\Roaming\kdenlive\
Comment 4 Thomas Debesse 2017-07-20 15:07:31 UTC
> Salut Thomas :)

Bonjour :-)

> I see in your installation script (claiming to install digikam!)

Oh yes that's a copy paste issue, I was also writing scripts to install digiKam at this time ^_^.

> Can you try with that new [ffmpeg] version?

Sure. If I understand correctly, I only have to install Kdenlive if I don't mind supporting h264/h265?

> Also, can you try emptying
> %USER%\AppData\Local\kdenliverc
> %USER%\AppData\Local\kdenlive\
> %USER%\AppData\Roaming\kdenlive\

You probably mean %LOCALAPPDATA%\kdenliverc, %LOCALAPPDATA%\kdenlive and %APPDATA%\kdenlive.

Here AppData\Local is on local drive while AppData\Roaming is on network share and they obviously do not share the same parent dir neither the same file system, and kdenlive writes nothing in %APPDATA% (roaming), see bug #382358.
Comment 5 Thomas Debesse 2017-07-20 15:25:00 UTC
Created attachment 106765 [details]
inst.cmd - installation script (needs 7-zip being installed)

17.04.3 installation script
Comment 6 Thomas Debesse 2017-07-20 15:25:55 UTC
Created attachment 106766 [details]
uninst.cmd - uninstallation script

uninstallation script
Comment 7 Thomas Debesse 2017-07-20 15:27:50 UTC
So I tested this new release, cleared stuff, but it still crashes at startup.
I also tested with local non-domain user, same behavior.

I updated installation script for 17.04.3 release and enhanced uninstall one.
Comment 8 emohr 2018-10-13 13:27:58 UTC
Please try with the actual Kdenlive version 18.08.2
Comment 9 emohr 2018-11-17 11:28:48 UTC
Bug known. Solution (root cause) unknown. Workaround: Run batch file of Bug 393836 before you start Kdenlive or after you close it. This will kill all running instances.

*** This bug has been marked as a duplicate of bug 393836 ***