Platform: kubuntu 16.04 i386, backport ppa enabled akonadi_archivemail_agent always crashes while e-mail archiving process. The bug reporting requests to install debug-symbols packages for: * /usr/bin/akonadi_archivemail_agent * /usr/lib/i386-linux-gnu/sse2/libQt5Core.so.5 but such packages do not exist. akonadi_archivemail_agent --version switch does not work either. Thank you harald
If this is reproducible, please add the backtrace, even incomplete. You can ask for help in a forum of your distribution with installing the correct debug packages. See also https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
Created attachment 106376 [details] akonadi_archivemail_agent-20170629-200219.kcrash.txt Hello Christoph, thank you for answer. Yes it can be reproduced. Archiving crashes each time it runs on dedicated e-mail folders. These folders include sub folders (max 4 levels). There are some e-mails with large attachments of maximal 50 MB. The contents of folders are not available offline, not stored locally. Unfortunately, there is no package with debug information for kontact nor akonadi provided yet. Therefore the attached backtrace is classified as "not useful". The version of akonadiserver is 5.2.2. Installed from ubuntu backport ppa. There is no newer kontact version on kubuntu at all. The hardware is a virtual machine, VMware 11, that runs on a VMware Workstation Player 12 on a Linux host. I hope the information ist helpful. Thank you for support Harald Am Montag, den 26.06.2017, 12:24 +0000 schrieb Christoph Feck: > https://bugs.kde.org/show_bug.cgi?id=381372 > > Christoph Feck <cfeck@kde.org> changed: > > What |Removed |Added > ------------------------------------------------------------------- > --------- > Severity|normal |crash > Status|UNCONFIRMED |NEEDSINFO > Resolution|--- |BACKTRACE > > --- Comment #1 from Christoph Feck <cfeck@kde.org> --- > If this is reproducible, please add the backtrace, even incomplete. > You can ask > for help in a forum of your distribution with installing the correct > debug > packages. > > See also > https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_crea > te_useful_crash_reports >
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
Issue fixed by installation of new kubuntu version 18.04
Thanks for the update; changing status.