Grabbed a live usb installer image for KDE neon: https://files.kde.org/neon/images/neon-userltsedition/current/ Repartitioning and reformatting entire drive (NOTE: with full LVM disk encryption) Install fails at the end: The 'grub-efi-amd64-signed' package failed to install into /target/. Without the GRUB boot loader, the installed system will not boot. from /var/log/syslog: : Jun 2 13:18:24 neon ubiquity: Jun 2 13:18:24 neon ubiquity: The following packages have unmet dependencies: Jun 2 13:18:24 neon ubiquity: shim-signed : Depends: grub-efi-amd64-bin but it is not going to be installed Jun 2 13:18:24 neon ubiquity: Depends: grub2-common (>= 2.00) but it is not going to be installed Jun 2 13:18:24 neon ubiquity: E After doing an apt update from shell, installer works.
did you have an internet connection during the install?
Yes, I did attempt to execute the installer with and without internet access for the duration of the install. Also, checking "install third party software" and "download updated packages during install" didn't work. There's more strange stuff going on in the package system. If I do apt install bumblebee-nvidia xserver-xorg-video-intel I actually loose sddm and neon-desktop packages. And a bunch of xorg packages: xserver-xorg-core-hwe-16.04 xserver-xorg-hwe-16.04 xserver-xorg-input-all-hwe-16.04 xserver-xorg-input-evdev-hwe-16.04 xserver-xorg-input-synaptics-hwe-16.04 xserver-xorg-input-wacom-hwe-16.04 xserver-xorg-video-all-hwe-16.04 xserver-xorg-video-amdgpu-hwe-16.04 xserver-xorg-video-ati-hwe-16.04 xserver-xorg-video-fbdev-hwe-16.04 xserver-xorg-video-intel-native-modesetting xserver-xorg-video-nouveau-hwe-16.04 xserver-xorg-video-qxl-hwe-16.04 xserver-xorg-video-radeon-hwe-16.0 xserver-xorg-video-vesa-hwe-16.04 xserver-xorg-video-vmware-hwe-16.04
(In reply to kr.stokke from comment #2) > Yes, I did attempt to execute the installer with and without internet access > for the duration of the install. Also, checking "install third party > software" and "download updated packages during install" didn't work. > > There's more strange stuff going on in the package system. If I do > > apt install bumblebee-nvidia xserver-xorg-video-intel > > I actually loose sddm and neon-desktop packages. And a bunch of xorg > packages: > > xserver-xorg-core-hwe-16.04 xserver-xorg-hwe-16.04 > xserver-xorg-input-all-hwe-16.04 xserver-xorg-input-evdev-hwe-16.04 > xserver-xorg-input-synaptics-hwe-16.04 xserver-xorg-input-wacom-hwe-16.04 > xserver-xorg-video-all-hwe-16.04 xserver-xorg-video-amdgpu-hwe-16.04 > xserver-xorg-video-ati-hwe-16.04 xserver-xorg-video-fbdev-hwe-16.04 > xserver-xorg-video-intel-native-modesetting > xserver-xorg-video-nouveau-hwe-16.04 xserver-xorg-video-qxl-hwe-16.04 > xserver-xorg-video-radeon-hwe-16.0 xserver-xorg-video-vesa-hwe-16.04 > xserver-xorg-video-vmware-hwe-16.04 Never mind the broken packages. Something happened when I attempted to install bumblebeed-nvidia from chroot while booting from the live usb disk
grub-efi-amd64-signed not installing is a problem we share with ubuntu and kubuntu. it needs internet access to install. to fix it would need rebuilding the repository on the ISO which is quite faffy to do
Thanks Johnathan for the clarity. I get this error consistently with (neon-userltsedition-20170913-0019-amd64) neon while trying to install in a KVM (with no internet access). How would we go about letting users know about this bug so they don't (each) spend hours troubleshooting or give up on neon / *buntu?
I agree, although rebuilding the ISO is "faffy" I think it needs doing. Users that don't know how to manage the installer and error logs will have quite a job to do to even get KDE up and running.
Once we switch to Calamares as installer we can customise that easier to warn users or just work around it
(In reply to Jonathan Riddell from comment #4) > grub-efi-amd64-signed not installing is a problem we share with ubuntu and > kubuntu. it needs internet access to install. to fix it would need > rebuilding the repository on the ISO which is quite faffy to do I've tested this and ubuntu 16.04.2 installs just fine with uefi but no internet access. If anything this is an issue inherited from kubuntu. In either case it is a fairly severe UX problem in neon.
*** Bug 366463 has been marked as a duplicate of this bug. ***
*** Bug 389939 has been marked as a duplicate of this bug. ***
This is fixed in all ISOs built after 2017-02-06, with lts still pending an ISO rebuild scheduled for later today. https://build.neon.kde.org/job/openqa_xenial_useredition_installation_offline/ https://build.neon.kde.org/job/openqa_xenial_devedition-gitunstable_installation_offline/ https://build.neon.kde.org/job/openqa_xenial_devedition-gitstable_installation_offline/ https://build.neon.kde.org/view/openqa%20%E2%9B%B7/job/openqa_xenial_userltsedition_installation_offline/
installed neon user edition one week ago with new isos, problem still persists. Had to turn off secureboot to have grub installed and a bootable system. It failed with the following: Installing the 'grub2' package, GRUB installation failed. The 'grub-efi-amd64-signed' package failed to install into /target/. Without the GRUB boot loader, the installed system will not boot.