Bug 380277 - intermittent screen blinking/flashing
Summary: intermittent screen blinking/flashing
Status: RESOLVED WORKSFORME
Alias: None
Product: kwin
Classification: Plasma
Component: general (show other bugs)
Version: unspecified
Platform: Neon Linux
: NOR major
Target Milestone: ---
Assignee: KWin default assignee
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-05-28 14:54 UTC by leightn2000
Modified: 2020-10-29 04:33 UTC (History)
3 users (show)

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Description leightn2000 2017-05-28 14:54:39 UTC
I am experiencing intermittent screen blinking/flashing on my Dell Latitude 5480 laptop. 

I am running:
KDE neon 5.9 user edition
KDE Plasma: 5.9.5
Ubuntu: 16.04.2
Qt: 5.7.1

Problem:
The blinking (screen goes quickly black) occurs on the laptop screen. Blinking occus even when there are no external monitors, and also occurs on any external monitors when they are plugged in. On the external monitors, the blinking is worse, such that the screen goes black for a second or two. Blinking on the monitor and laptop screens is not synchronized, ie, the laptop screen will blink quickly, and sometime later the external monitor will also blink, more slowly. Repeats frequently so that the laptop is not usable. 

Solutions already tried:
Running these linux kernels: the ubuntu 16.04 default 4.8 kernel, the hwe kernel, the hwe edge kernel (4.10), and the 4.12 rc2 kernel (ubuntu mainline). 
Changing the compositer settings (using system system settings gui, tried all possible combs (xrender, opengl 2.0, opengl 3.1, trying full screen repaints only, and disabling the compositer altogether). 
Installing the Intel graphics update tool, and updating all the graphics packages. Installing firmware from intel: kbl_dmc_ver1_01, kbl_guc_ver9_14, kbl_huc_ver02_00_1810


Hardware (from lshw):

H/W path           Device     Class          Description
========================================================
                              system         Latitude 5480 (07D0)
/0                            bus            0D0XXK
/0/0                          memory         64KiB BIOS
/0/45                         memory         16GiB System Memory
/0/45/0                       memory         16GiB SODIMM Synchronous 2400 MHz (0.4 ns)
/0/45/1                       memory         DIMM [empty]
/0/4b                         memory         256KiB L1 cache
/0/4c                         memory         1MiB L2 cache
/0/4d                         memory         8MiB L3 cache
/0/4e                         processor      Intel(R) Core(TM) i7-7820HQ CPU @ 2.90GHz
/0/100                        bridge         Intel Corporation
/0/100/2                      display        Intel Corporation
/0/100/4                      generic        Intel Corporation
/0/100/14                     bus            Sunrise Point-H USB 3.0 xHCI Controller
/0/100/14/0        usb1       bus            xHCI Host Controller
/0/100/14/0/3                 bus            USB 2.0 Hub
/0/100/14/0/3/1               bus            USB 2.0 Hub
/0/100/14/0/3/1/3             input          USB Optical Mouse
/0/100/14/0/3/1/4             input          Natural
/0/100/14/0/6                 communication  Bluetooth wireless interface
/0/100/14/0/b                 multimedia     Integrated_Webcam_HD
/0/100/14/1        usb2       bus            xHCI Host Controller
/0/100/14.2                   generic        Sunrise Point-H Thermal subsystem
/0/100/15                     generic        Sunrise Point-H LPSS I2C Controller #0
/0/100/15.1                   generic        Sunrise Point-H LPSS I2C Controller #1
/0/100/17                     storage        Sunrise Point-H SATA controller [AHCI mode]
/0/100/1c                     bridge         Sunrise Point-H PCI Express Root Port #2
/0/100/1c/0        wlp1s0     network        Intel Corporation
/0/100/1c.2                   bridge         Sunrise Point-H PCI Express Root Port #3
/0/100/1c.2/0                 generic        Realtek Semiconductor Co., Ltd.
/0/100/1c.4                   bridge         Sunrise Point-H PCI Express Root Port #5
/0/100/1d                     bridge         Sunrise Point-H PCI Express Root Port #9
/0/100/1d/0                   storage        Non-Volatile memory controller
/0/100/1f                     bridge         Sunrise Point-H LPC Controller
/0/100/1f.2                   memory         Memory controller
/0/100/1f.3                   multimedia     Intel Corporation
/0/100/1f.4                   bus            Sunrise Point-H SMBus
/0/100/1f.6        enp0s31f6  network        Ethernet Connection (5) I219-LM
/1                            power          DELL GD1JP65
Comment 1 jason 2017-06-06 16:06:36 UTC
       I also had the blinking problem with KDE Neon User Edition 5.9 on Ubuntu 16.04.2.  The screen just blacks out for a second, as if I had just blinked my eyes.  It did it all the time but seemingly with random amounts of time between blinks.  I also have Intel integrated graphics but on a Lenovo T510.

# lshw -C video
  *-display               
       description: VGA compatible controller
       product: Core Processor Integrated Graphics Controller
       vendor: Intel Corporation
       physical id: 2
       bus info: pci@0000:00:02.0
       version: 02
       width: 64 bits
       clock: 33MHz
       capabilities: msi pm vga_controller bus_master cap_list rom
       configuration: driver=i915 latency=0
       resources: irq:26 memory:f2000000-f23fffff memory:d0000000-dfffffff ioport:1800(size=8) memory:c0000-dffff
#

        My problem seemed to be linked to the kernel version, popping up sometime after 4.1, and disappearing sometime between 4.11.3 and 4.12-rc2.
Comment 2 Nate Graham 2020-09-29 04:39:59 UTC
Is it still happening in Plasma 5.18 or later?
Comment 3 Bug Janitor Service 2020-10-14 04:33:32 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Bug Janitor Service 2020-10-29 04:33:48 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!