Bug 380171 - KMail crash on first start
Summary: KMail crash on first start
Status: RESOLVED WORKSFORME
Alias: None
Product: kmail2
Classification: Applications
Component: general (show other bugs)
Version: 5.5.1
Platform: openSUSE Linux
: HI crash
Target Milestone: ---
Assignee: kdepim bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-05-25 08:14 UTC by Gerd Fleischer
Modified: 2022-10-27 05:05 UTC (History)
4 users (show)

See Also:
Latest Commit:
Version Fixed In:


Attachments
screenshot or error dialog window (28.18 KB, image/jpeg)
2017-05-25 08:14 UTC, Gerd Fleischer
Details

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Description Gerd Fleischer 2017-05-25 08:14:25 UTC
Created attachment 105703 [details]
screenshot or error dialog window

KMail crashes on first start

xsession errors:
org.kde.pim.maildirresource: the resource is not properly configured: there is no config file for the resource. We create a new one.
org.kde.akonadi.ETM: GEN true false false
org.kde.akonadi.ETM: collection: QVector()
org.kde.akonadi.ETM: 
QObject::killTimer: Timers cannot be stopped from another thread
org.kde.akonadi.ETM: Subtree:  5 QSet(5)
org.kde.akonadi.ETM: Fetch job took  37 msec
org.kde.akonadi.ETM: was collection fetch job: collections: 1
org.kde.akonadi.ETM: first fetched collection: "Local Folders"
org.kde.akonadi.ETM: collection: QVector()
org.kde.akonadi.ETM: Fetch job took  39 msec
org.kde.akonadi.ETM: was collection fetch job: collections: 4
org.kde.akonadi.ETM: first fetched collection: "Search"
org.kde.pim.akonadicore: Failed SpecialCollectionsRequestJob::slotResult "Invalid parent"
org.kde.akonadi.ETM: Fetch job took  1 msec
org.kde.akonadi.ETM: was collection fetch job: collections: 0
org.kde.pim.mailcommon: "The Email program encountered a fatal error and will terminate now.\nThe error was:\nInvalid parent"
"No file selected."
org.kde.pim.akonadicore: not referenced  4
org.kde.pim.maildirresource: the resource is not properly configured: there is no config file for the resource. We create a new one.
QObject::killTimer: Timers cannot be stopped from another thread
org.kde.pim.akonadicore: not referenced  12
Comment 1 Gerd Fleischer 2017-05-25 16:35:45 UTC
with debug packages

org.kde.akonadi.ETM: was collection fetch job: collections: 0
org.kde.pim.akonadicore: Failed SpecialCollectionsRequestJob::slotResult "Invalid parent"
org.kde.pim.mailcommon: "The Email program encountered a fatal error and will terminate now.\nThe error was:\nInvalid parent"
org.kde.pim.akonadiserver: DATABASE ERROR:
org.kde.pim.akonadiserver:   Error code: 1062
org.kde.pim.akonadiserver:   DB error:  "Duplicate entry '4-outbox' for key 'CollectionTable_parentAndNameIndex'"
org.kde.pim.akonadiserver:   Error text: "Duplicate entry '4-outbox' for key 'CollectionTable_parentAndNameIndex' QMYSQL3: Unable to execute statement"
org.kde.pim.akonadiserver:   Query: "INSERT INTO CollectionTable (remoteId, remoteRevision, name, parentId, resourceId, enabled, syncPref, displayPref, indexPref, cachePolicyInherit, cachePolicyCheckInterval, cachePolicyCacheTimeout, cachePolicySyncOnDemand, cachePolicyLocalParts, isVirtual) VALUES (:0, :1, :2, :3, :4, :5, :6, :7, :8, :9, :10, :11, :12, :13, :14)"
org.kde.pim.akonadiserver: Error during insertion into table "CollectionTable" "Duplicate entry '4-outbox' for key 'CollectionTable_parentAndNameIndex' QMYSQL3: Unable to execute statement"
org.kde.pim.akonadicore: Failed SpecialCollectionsRequestJob::slotResult "Could not create collection outbox, resourceId: 3"
org.kde.pim.maildispatcher: Failed to get outbox folder. Retrying in:  5000
org.kde.pim.akonadicore: Failed CollectionCreateJob. "Could not create collection outbox, resourceId: 3"
"No file selected."
org.kde.pim.akonadicore: not referenced  3
org.kde.pim.maildirresource: the resource is not properly configured: there is no config file for the resource. We create a new one.
QObject::killTimer: Timers cannot be stopped from another thread
org.kde.pim.akonadicore: not referenced  14

Also, if akonadiserver is started manually before everything is ok.
Comment 2 Rik Mills 2019-03-15 08:34:02 UTC
Also occurring on Debian Buster with 18.08

https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=861960
Comment 3 Rik Mills 2019-03-15 08:34:31 UTC
Can also see this on 18.12.3 packages staged for Kubuntu
Comment 4 Rik Mills 2019-03-16 02:06:31 UTC
Reproducible here on debian sid/buster.

Requires a pristine install with NO config files or db created yet

OR

after stopping akonadi and doing

rm -fr ~/.local/share/akonadi* ~/.cache/akonadi* ~/.config/akonadi* ~/.config/specialmailcollectionsrc

then trying.

removing ~/.config/specialmailcollectionsrc (which would not exist in pristine install) seems crucial.
Comment 5 Rik Mills 2019-03-16 10:06:19 UTC
Also confirmed on KDE Neon user edition with PIM 18.12.3
Comment 7 Rik Mills 2019-03-27 10:02:48 UTC
Creating the ~/.config/specialmailcollectionsrc file with its default content of:

[SpecialCollections]
DefaultResourceId=akonadi_maildir_resource_0

prior to 1st launch prevents the crash, but I don't know if that would adversely affect the running of Kmail after that.
Comment 8 Daniel Vrátil 2019-03-27 10:08:08 UTC
I think this is a race condition in the initial setup: the race could be that on first start the Maildir resource (that backs the "Local folders") starts discovering what folders exist in ~/.local/share/mail and starts creating them in Akonadi and at the same time KMail realizes there's no Inbox, Outbox etc. in Local Folders and starts creating them.

At some point they clash as they both attempt to create the same collection - one of them wins and one of them fails with the SQL error - if KMail is the one who loses, it aborts the initial job and triggers the "fatal error" dialog.
Comment 9 Rik Mills 2019-09-08 10:33:49 UTC
Still occurs in 19.08.1 in Neon, and Kubuntu staging builds.
Comment 10 Justin Zobel 2022-09-27 08:23:56 UTC
Thank you for reporting this crash in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the crash with a recent software version?

If you can reproduce the issue, please change the status to "CONFIRMED" when replying. Thank you!
Comment 11 Bug Janitor Service 2022-10-12 04:54:51 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 12 Bug Janitor Service 2022-10-27 05:05:11 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!