Bug 379874 - Crash opening a docx file
Summary: Crash opening a docx file
Status: RESOLVED WAITINGFORINFO
Alias: None
Product: calligrawords
Classification: Applications
Component: general (show other bugs)
Version: unspecified
Platform: Neon Linux
: NOR crash
Target Milestone: ---
Assignee: Calligra Words Bugs
URL:
Keywords: drkonqi
: 387277 (view as bug list)
Depends on:
Blocks:
 
Reported: 2017-05-15 20:45 UTC by Isaac
Modified: 2021-05-04 15:18 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:


Attachments
kcrash dump (10.00 KB, text/vnd.kde.kcrash-report)
2020-12-17 16:59 UTC, Isaac
Details

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Description Isaac 2017-05-15 20:45:37 UTC
Application: calligrawords (3.0.1)

Qt Version: 5.7.1
Frameworks Version: 5.34.0
Operating System: Linux 4.8.0-51-generic x86_64
Distribution: KDE neon LTS User Edition 5.8

-- Information about the crash:
- What I was doing when the application crashed:

Try to open a docx file. Sorry, can't attach original docx file.

The crash can be reproduced every time.

-- Backtrace:
Application: Calligra Words (calligrawords), signal: Segmentation fault
Using host libthread_db library "/lib/x86_64-linux-gnu/libthread_db.so.1".
[Current thread is 1 (Thread 0x7f83e35588c0 (LWP 8689))]

Thread 3 (Thread 0x7f83db278700 (LWP 8691)):
#0  0x00007f83eead79ad in g_main_context_prepare () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#1  0x00007f83eead82bb in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#2  0x00007f83eead849c in g_main_context_iteration () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#3  0x00007f83f53b475b in QEventDispatcherGlib::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#4  0x00007f83f535f0ba in QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#5  0x00007f83f518ef64 in QThread::exec() () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#6  0x00007f83f6a8c735 in ?? () from /usr/lib/x86_64-linux-gnu/libQt5DBus.so.5
#7  0x00007f83f5193b48 in ?? () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#8  0x00007f83f013a6ba in start_thread (arg=0x7f83db278700) at pthread_create.c:333
#9  0x00007f83f64ec82d in clone () at ../sysdeps/unix/sysv/linux/x86_64/clone.S:109

Thread 2 (Thread 0x7f83e0d13700 (LWP 8690)):
#0  0x00007f83f64e0b5d in poll () at ../sysdeps/unix/syscall-template.S:84
#1  0x00007f83e8978c62 in ?? () from /usr/lib/x86_64-linux-gnu/libxcb.so.1
#2  0x00007f83e897a8d7 in xcb_wait_for_event () from /usr/lib/x86_64-linux-gnu/libxcb.so.1
#3  0x00007f83e3027d79 in ?? () from /usr/lib/x86_64-linux-gnu/libQt5XcbQpa.so.5
#4  0x00007f83f5193b48 in ?? () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#5  0x00007f83f013a6ba in start_thread (arg=0x7f83e0d13700) at pthread_create.c:333
#6  0x00007f83f64ec82d in clone () at ../sysdeps/unix/sysv/linux/x86_64/clone.S:109

Thread 1 (Thread 0x7f83e35588c0 (LWP 8689)):
[KCrash Handler]
#6  0x00007f83f094ef7c in QTextLine::ascent() const () from /usr/lib/x86_64-linux-gnu/libQt5Gui.so.5
#7  0x00007f83f480c688 in KoTextLayoutNoteArea::layout(FrameIterator*) () from /usr/lib/x86_64-linux-gnu/libkotextlayout.so.15
#8  0x00007f83f47f4fd8 in KoTextLayoutArea::layout(FrameIterator*) () from /usr/lib/x86_64-linux-gnu/libkotextlayout.so.15
#9  0x00007f83f480cd1d in KoTextLayoutRootArea::layoutRoot(FrameIterator*) () from /usr/lib/x86_64-linux-gnu/libkotextlayout.so.15
#10 0x00007f83f480fd44 in KoTextDocumentLayout::doLayout() () from /usr/lib/x86_64-linux-gnu/libkotextlayout.so.15
#11 0x00007f83f48105e8 in KoTextDocumentLayout::layout() () from /usr/lib/x86_64-linux-gnu/libkotextlayout.so.15
#12 0x00007f83f538cd99 in QObject::event(QEvent*) () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#13 0x00007f83f5706ecc in QApplicationPrivate::notify_helper(QObject*, QEvent*) () from /usr/lib/x86_64-linux-gnu/libQt5Widgets.so.5
#14 0x00007f83f570e8c6 in QApplication::notify(QObject*, QEvent*) () from /usr/lib/x86_64-linux-gnu/libQt5Widgets.so.5
#15 0x00007f83f6139ef7 in KoApplication::notify(QObject*, QEvent*) () from /usr/lib/x86_64-linux-gnu/libkomain.so.15
#16 0x00007f83f53610c8 in QCoreApplication::notifyInternal2(QObject*, QEvent*) () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#17 0x00007f83f536378b in QCoreApplicationPrivate::sendPostedEvents(QObject*, int, QThreadData*) () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#18 0x00007f83f53b4333 in ?? () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#19 0x00007f83eead8197 in g_main_context_dispatch () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#20 0x00007f83eead83f0 in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#21 0x00007f83eead849c in g_main_context_iteration () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#22 0x00007f83f53b473f in QEventDispatcherGlib::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#23 0x00007f83f350a8db in KoProgressUpdater::update() () from /usr/lib/x86_64-linux-gnu/libkowidgetutils.so.15
#24 0x00007f83f538be89 in QMetaObject::activate(QObject*, int, int, void**) () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#25 0x00007f83f538be89 in QMetaObject::activate(QObject*, int, int, void**) () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#26 0x00007f83f3514891 in KoUpdater::sigProgress(int) () from /usr/lib/x86_64-linux-gnu/libkowidgetutils.so.15
#27 0x00007f83f350be74 in KoUpdater::setProgress(int) () from /usr/lib/x86_64-linux-gnu/libkowidgetutils.so.15
#28 0x00007f83f6143a06 in KoDocument::openFile() () from /usr/lib/x86_64-linux-gnu/libkomain.so.15
#29 0x00007f83f614b332 in ?? () from /usr/lib/x86_64-linux-gnu/libkomain.so.15
#30 0x00007f83f61499e8 in KoDocument::openUrlInternal(QUrl const&) () from /usr/lib/x86_64-linux-gnu/libkomain.so.15
#31 0x00007f83f6149d3c in KoDocument::openUrl(QUrl const&) () from /usr/lib/x86_64-linux-gnu/libkomain.so.15
#32 0x00007f83f61500bb in KoMainWindow::openDocumentInternal(QUrl const&, KoPart*, KoDocument*) () from /usr/lib/x86_64-linux-gnu/libkomain.so.15
#33 0x00007f83f6151b29 in KoMainWindow::openDocument(KoPart*, QUrl const&) () from /usr/lib/x86_64-linux-gnu/libkomain.so.15
#34 0x00007f83f6136071 in KoApplication::start() () from /usr/lib/x86_64-linux-gnu/libkomain.so.15
#35 0x00007f83f67b3411 in kdemain () from /usr/lib/x86_64-linux-gnu/libkdeinit5_calligrawords.so
#36 0x00007f83f6406830 in __libc_start_main (main=0x400910, argc=2, argv=0x7ffd456b0108, init=<optimized out>, fini=<optimized out>, rtld_fini=<optimized out>, stack_end=0x7ffd456b00f8) at ../csu/libc-start.c:291
#37 0x0000000000400949 in _start ()

Reported using DrKonqi
Comment 1 Christoph Feck 2017-12-11 13:56:47 UTC
*** Bug 387277 has been marked as a duplicate of this bug. ***
Comment 2 Justin Zobel 2020-12-17 05:32:45 UTC
Thank you for the crash report.

As it has been a while since this was reported, can you please test and confirm if this issue is still occurring or if this bug report can be marked as resolved.

I have set the bug status to "needsinfo" pending your response, please change back to "reported" or "resolved/worksforme" when you respond, thank you.
Comment 3 Isaac 2020-12-17 16:59:42 UTC
Created attachment 134149 [details]
kcrash dump

Well, I don't even remember with what document this segfaulted three years ago, but it just crashed on the second document I tried to open.

calligrawords  1:3.2.0-0xneon+20.04+focal+build8

Operating System: KDE neon 5.20
KDE Plasma Version: 5.20.4
KDE Frameworks Version: 5.77.0
Qt Version: 5.15.2
Kernel Version: 5.4.0-58-generic
OS Type: 64-bit
Processors: 8 × Intel® Core™ i7-8665U CPU @ 1.90GHz
Memory: 15,4 GiB of RAM
Graphics Processor: Mesa Intel® UHD Graphics 620
Comment 4 Bug Janitor Service 2021-01-01 04:36:50 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 5 Isaac 2021-01-04 10:37:48 UTC
Sorry, forgot to update the status on my previous comment.
Comment 6 Pierre Ducroquet 2021-02-10 19:16:56 UTC
Hi

This crash report is quite interesting. It would be far easier to fix with an actual document. Is there any way you could upload one without sensitive information maybe? Or send it privately so I can understand what is going on here?

Regards

 Pierre
Comment 7 Isaac 2021-05-04 14:56:32 UTC
Hi Pierre

Sorry, I don't remember with what document calligrawords crashed and rn I can't find a document that makes it crash.


BR,
Isaac
Comment 8 Pierre Ducroquet 2021-05-04 15:18:02 UTC
Hi Isaac

Thank you for your answer.
Considering this, it is going to be quite complicated for us to do anything on this matter, and I will thus close this bug report.

Regards