Bug 379702 - Krita becomes unresponsive then crashes when saving as PNG
Summary: Krita becomes unresponsive then crashes when saving as PNG
Status: RESOLVED DUPLICATE of bug 369014
Alias: None
Product: krita
Classification: Applications
Component: Usability (show other bugs)
Version: 3.1.2
Platform: macOS (DMG) macOS
: NOR crash
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-05-10 15:08 UTC by Tommy Goodrich
Modified: 2017-05-13 23:30 UTC (History)
2 users (show)

See Also:
Latest Commit:
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Sentry Crash Report:


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Description Tommy Goodrich 2017-05-10 15:08:16 UTC
Whenever I try to save an image as a PNG file, about 30% of the time the program will immediately stop functioning. After a few minutes a message 'Krita quit unexpectedly' will appear and the program will crash.
Comment 1 Tommy Goodrich 2017-05-10 15:09:46 UTC
I apologize if this is not an appropriate bug report, or if it is a duplicate, but I am unfamiliar with this process and was unsure how to go about this.
Comment 2 wolthera 2017-05-10 16:11:15 UTC
Well, it would be more useful with a backtrace, but I am not sure if you can run gdb on os x? A quick google tells me it's installable, but I am not sure if we have debug packages for os x...

Could you instead tell us which version of OS X you have, and more details about the image. Is it a big image? Is there anything that might be out of the ordinary?
Comment 3 Halla Rempt 2017-05-11 07:43:01 UTC
Hm, we already got this reported. The weird thing is, I updated to Sierra, but couldn't reproduce it at all :-(

*** This bug has been marked as a duplicate of bug 369014 ***
Comment 4 Tommy Goodrich 2017-05-13 23:30:26 UTC
I am using Sierra 10.12.4. It happens with all types of images of varying sizes. I am most often making images that are 64x64 (so pretty small) but it has happened with other sizes as well.

(In reply to wolthera from comment #2)
> Well, it would be more useful with a backtrace, but I am not sure if you can
> run gdb on os x? A quick google tells me it's installable, but I am not sure
> if we have debug packages for os x...
> 
> Could you instead tell us which version of OS X you have, and more details
> about the image. Is it a big image? Is there anything that might be out of
> the ordinary?