Bug 378720 - crashes when drawing on canvas
Summary: crashes when drawing on canvas
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: General (show other bugs)
Version: 3.1.1
Platform: Microsoft Windows Microsoft Windows
: NOR critical
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords: triaged
: 378719 (view as bug list)
Depends on:
Blocks:
 
Reported: 2017-04-12 22:49 UTC by kyain
Modified: 2018-10-28 03:35 UTC (History)
1 user (show)

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Description kyain 2017-04-12 22:49:34 UTC
when i open my krita it seems to work normally but then once i press anywhere on the screen with the pen it closes immediately. even if the krita tab is not on screen. im using a huion tablet on windows 7
Comment 1 Halla Rempt 2017-04-13 07:14:40 UTC
*** Bug 378719 has been marked as a duplicate of this bug. ***
Comment 2 Halla Rempt 2017-04-13 07:16:25 UTC
Can you try to disable opengl? If that makes a difference, please tell us which gpu and gpu driver version you have. If not, please make a crash log using Krita 3.1.3-beta 1 with these instructions https://docs.krita.org/Dr._Mingw_debugger. Please also try to reset your configuration and see whether that makes a difference: https://docs.krita.org/KritaFAQ#Resetting_Krita_configuration
Comment 3 Halla Rempt 2017-04-13 07:16:37 UTC
.
Comment 4 Andrew Crouthamel 2018-09-28 02:43:13 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 5 Andrew Crouthamel 2018-10-28 03:35:35 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!