Bug 378649 - KMyMoney crashed while saving reports. Now cannot open KMyMoney .kmy file - "unable" to parse
Summary: KMyMoney crashed while saving reports. Now cannot open KMyMoney .kmy file - ...
Status: RESOLVED UNMAINTAINED
Alias: None
Product: kmymoney
Classification: Applications
Component: general (show other bugs)
Version: unspecified
Platform: Mint (Ubuntu based) Linux
: NOR crash
Target Milestone: ---
Assignee: KMyMoney Devel Mailing List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-04-11 05:23 UTC by CraigH
Modified: 2017-11-11 23:38 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
ErrorOpeningFile (538.70 KB, image/png)
2017-04-11 05:23 UTC, CraigH
Details
Uncaught Error message (546.61 KB, image/png)
2017-04-11 05:26 UTC, CraigH
Details
attachment-9374-0.html (1.18 KB, text/html)
2017-04-11 22:43 UTC, CraigH
Details
attachment-19097-0.html (2.90 KB, text/html)
2017-04-12 20:16 UTC, CraigH
Details

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Description CraigH 2017-04-11 05:23:24 UTC
Created attachment 104957 [details]
ErrorOpeningFile

Crashed while closing reports which had been inspected to ensure not marked as "Favourite".

Unable to restart KMyMoney and get pop up message box "cannot open  .kmy file - "unable" to parse".

See attached screen shots
Comment 1 CraigH 2017-04-11 05:26:49 UTC
Created attachment 104958 [details]
Uncaught Error message

2nd screen shot of error messages.
Have lost a lot of work due to this problem despite having autosave each 10 minutes on.
Comment 2 wojnilowicz 2017-04-11 15:40:07 UTC
Hi Craigh

restore you backup. If your file is myFile.kmy then there should be backup of it in the same directory called "myFile.kmy.1~" Just rename it to myFile.kmy and try to open it.

I recommend update to KMyMoney 4.8.

If it's not a problem then please attach your .kmy so I can reproduce (and maybe fix) your issue.
Comment 3 CraigH 2017-04-11 22:43:47 UTC
Created attachment 104976 [details]
attachment-9374-0.html

Hi Luka

No backup "myFile.kmy.1~" file found.
I did not have "number of backups to keep" set (was 0).
Have recovered from a manual backup I made 3 hours previously, so don't
need to send you my .kmy file
My Current Version is 4.6.6-2 which is the only version in the repository
for Linux Mint 18.1. Not sure I want to try and install 4.8 from another
source.

In Reports, the "convert values to base currencies" does not work properly.
Although I have updated the currencies and the window shows updated as at
today's date USD>NZ $1.4370, that rate is not used in reports.
The rate used in reports is  USD>NZ $1.2193.
I can report in USD but would prefer to have all reports in local currency
NZ $.
Should I log a bug for this issue?

Thank you for your prompt response.

Craig H
Comment 4 wojnilowicz 2017-04-12 12:48:10 UTC
(In reply to CraigH from comment #3)
> Created attachment 104976 [details]
> attachment-9374-0.html
> 
> Hi Luka
> 
> No backup "myFile.kmy.1~" file found.
> I did not have "number of backups to keep" set (was 0).
> Have recovered from a manual backup I made 3 hours previously, so don't
> need to send you my .kmy file
> My Current Version is 4.6.6-2 which is the only version in the repository
> for Linux Mint 18.1. Not sure I want to try and install 4.8 from another
> source.
> 
> In Reports, the "convert values to base currencies" does not work properly.
> Although I have updated the currencies and the window shows updated as at
> today's date USD>NZ $1.4370, that rate is not used in reports.
> The rate used in reports is  USD>NZ $1.2193.
> I can report in USD but would prefer to have all reports in local currency
> NZ $.
> Should I log a bug for this issue?
> 
> Thank you for your prompt response.
> 
> Craig H


I cannot reproduce your problem, no test file provided, and you use old version of KMM, so closing.
Don't report any bug report with currencies, because your problem is already known and should work in 5.0.
Comment 5 CraigH 2017-04-12 20:16:24 UTC
Created attachment 104996 [details]
attachment-19097-0.html

Thank you for your prompt response.

I look forward to upgrading to Version 5 when it is available for Linux
Mint.

Best regards
Craig H

On 13/04/2017 12:48 am, "NSLW" <bugzilla_noreply@kde.org> wrote:

https://bugs.kde.org/show_bug.cgi?id=378649

NSLW <lukasz.wojnilowicz@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |UNMAINTAINED

--- Comment #4 from NSLW <lukasz.wojnilowicz@gmail.com> ---
(In reply to CraigH from comment #3)
> Created attachment 104976 [details]
> attachment-9374-0.html
>
> Hi Luka
>
> No backup "myFile.kmy.1~" file found.
> I did not have "number of backups to keep" set (was 0).
> Have recovered from a manual backup I made 3 hours previously, so don't
> need to send you my .kmy file
> My Current Version is 4.6.6-2 which is the only version in the repository
> for Linux Mint 18.1. Not sure I want to try and install 4.8 from another
> source.
>
> In Reports, the "convert values to base currencies" does not work
properly.
> Although I have updated the currencies and the window shows updated as at
> today's date USD>NZ $1.4370, that rate is not used in reports.
> The rate used in reports is  USD>NZ $1.2193.
> I can report in USD but would prefer to have all reports in local currency
> NZ $.
> Should I log a bug for this issue?
>
> Thank you for your prompt response.
>
> Craig H


I cannot reproduce your problem, no test file provided, and you use old
version
of KMM, so closing.
Don't report any bug report with currencies, because your problem is already
known and should work in 5.0.

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