Bug 378646 - Email corrupts folders, unable to remove
Summary: Email corrupts folders, unable to remove
Status: REPORTED
Alias: None
Product: kmail2
Classification: Applications
Component: commands and actions (show other bugs)
Version: 5.2.3
Platform: Other Linux
: NOR normal
Target Milestone: ---
Assignee: kdepim bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-04-11 02:38 UTC by Richard Johnson
Modified: 2022-11-19 16:27 UTC (History)
0 users

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Description Richard Johnson 2017-04-11 02:38:40 UTC
A few incoming mails, when opened, cause kmail to go to the "loading file" screen, and it simply remains there for however long I leave it.  At that point, no other email can be selected.  It is necessary to close the kmail client and then go to a shell and kill a number (usually about six) spawned kmail processes.  

At this point the client can be restarted and runs more or less normally. If I land on the errant mail, even the attempt to preview will lock up the client.  Hence I can't delete it and I can't actually select it to send it in.  Fortunately this is not the inbox--filters move it just fine.  If I select the entire folder, no operation (other than opening it and locking the client) is possible.  It does not sort, does not clean, and does not export.

These messages seem to be related to passing information back and forth with the system browser.  They are invariably confirmation messages for a web course I'm taking."

Will accept instructions for how to extract the mail or folder, or how to get into the database, or whatever, if it helps.

This is on kubuntu 16.10

Here's the info from the client:

KDE Frameworks 5.26.0
Qt 5.6.1 (built against 5.6.1)
The xcb windowing system
Comment 1 Justin Zobel 2022-11-04 03:10:31 UTC
Thank you for reporting this issue in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "REPORTED" when replying. Thank you!
Comment 2 Bug Janitor Service 2022-11-19 05:13:50 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Richard Johnson 2022-11-19 16:27:43 UTC
working on kubuntu 22.04 with package version of kmail