Bug 378025 - kmail does not send email
Summary: kmail does not send email
Status: RESOLVED WORKSFORME
Alias: None
Product: kmail2
Classification: Applications
Component: general (show other bugs)
Version: 5.4.3
Platform: Other Linux
: NOR grave
Target Milestone: ---
Assignee: kdepim bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-03-24 17:53 UTC by farandole
Modified: 2022-12-03 05:20 UTC (History)
0 users

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Description farandole 2017-03-24 17:53:58 UTC
A few months ago kmail started to silently fail to send emails, they still appear in the outbox. For a while I worked around this issue by opening the email from the outbox and click the button to send it. 

After a few weeks of this, those email would reappear in the outbox as if they were not sent, and opening them to send them would stall kmail until I stopped and restarted akonadi. According to the recipients sometimes they received nothing, sometimes they received several duplicates (each for one of my attempt).

Now trying to open the emails stuck in the outbox shows a "retrieving folder contents" page and a small box with a progress bar and only a cancel button saying "please wait while the message is trasnfered". And it just stay stuck like that. Those messages being in local folders this message does not make much sense.

Expected behaviour:
- clicking the send button would actually send the email each and every time
- trying to open a message from the outbox would actually open it and not stall forever.
Comment 1 farandole 2017-03-24 17:55:45 UTC
Just noticed that the status bar shows a truncated message "unable to fetch item from backend (collection -1) : unable to retrieve item from resource : did not receive a ..."
Comment 2 Justin Zobel 2022-11-03 01:40:14 UTC
Thank you for reporting this issue in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "REPORTED" when replying. Thank you!
Comment 3 Bug Janitor Service 2022-11-18 05:16:04 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Bug Janitor Service 2022-12-03 05:20:02 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!