Bug 377877 - kmail stuck with retrieving folders 0%
Summary: kmail stuck with retrieving folders 0%
Status: RESOLVED WORKSFORME
Alias: None
Product: kmail2
Classification: Applications
Component: general (show other bugs)
Version: 5.4.3
Platform: Other Linux
: NOR normal
Target Milestone: ---
Assignee: kdepim bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-03-21 10:14 UTC by farandole
Modified: 2022-12-21 05:19 UTC (History)
4 users (show)

See Also:
Latest Commit:
Version Fixed In:


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Description farandole 2017-03-21 10:14:26 UTC
Kmail gets stuck on different imap accounts with "retrieving folders 0%" message.

when this happens, it becomes to view any email content for this account though there is a local copy.
Comment 1 johan.claudebreuninger 2017-06-09 21:13:34 UTC
I have the same problem. Kmail gets stuck multiple times a day on "Retrieving folder contents, Please Wait" and hangs.

The solution is to kill everything Akonadi and Kmail related.

Already downloaded mails can not be displayed, as mentioned by Farandole.
Comment 2 johan.claudebreuninger 2017-06-09 21:14:36 UTC
Forgot to mention the software versions I am using: 17.04.1-1
Comment 3 shivarryn 2017-06-13 09:51:07 UTC
I am able to reproduce this bug trying to open an empty message, with nothing written in the message body and no attachment. Kmail keeps on "retrieving folder contents" even after changing message selection, until kmail is killed (simply closing kmail from the menu is not enough) and opened again.
kmail & related libs from Arch linux (kde applications 17.04.2).
Comment 4 Justin Zobel 2022-11-21 08:21:50 UTC
Thank you for reporting this issue in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "REPORTED" when replying. Thank you!
Comment 5 shivarryn 2022-11-21 09:28:57 UTC
I'm unable to reproduce the problem anymore using the latest software version.
If the original reporter agrees, we can close this bug.
Comment 6 Bug Janitor Service 2022-12-06 05:16:36 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 7 Bug Janitor Service 2022-12-21 05:19:05 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!