Bug 377363 - Kirta 3.1.2. crashes upon opening new document
Summary: Kirta 3.1.2. crashes upon opening new document
Status: RESOLVED UPSTREAM
Alias: None
Product: krita
Classification: Applications
Component: Usability (show other bugs)
Version: 3.1.2
Platform: Other Linux
: NOR normal
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
: 377364 (view as bug list)
Depends on:
Blocks:
 
Reported: 2017-03-08 04:35 UTC by Karee James
Modified: 2017-03-14 09:23 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
Kirta Crash log (54.60 KB, text/plain)
2017-03-10 00:56 UTC, Karee James
Details

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Description Karee James 2017-03-08 04:35:35 UTC
This is NOT about brushes, but I can't find Kirta in the list of products to report on. 

Having an unknown problem, just tried to upgrade from 2.9.1.1 to 3.1.2, but it keeps crashing as soon as i try to start a new document, which I need to. I've tried 64 bit and 32 bit, both do the same. I've tried running it as Admin, tried all sizes of new documents to open, i have Win 8.1, and version 2.9.1.1 worked fine. But now Kirta only crashes.
Comment 1 mvowada 2017-03-08 21:28:52 UTC
*** Bug 377364 has been marked as a duplicate of this bug. ***
Comment 2 mvowada 2017-03-08 21:44:10 UTC
(In reply to Karee James from comment #0)
> This is NOT about brushes, but I can't find Kirta in the list of products to
> report on. 
> 
> Having an unknown problem, just tried to upgrade from 2.9.1.1 to 3.1.2, but
> it keeps crashing as soon as i try to start a new document, which I need to.
> I've tried 64 bit and 32 bit, both do the same. I've tried running it as
> Admin, tried all sizes of new documents to open, i have Win 8.1, and version
> 2.9.1.1 worked fine. But now Kirta only crashes.

Hi Karee James. Could you by chance attach a backtrace information to the bugreport in addition to the informations you provided? ( https://docs.krita.org/Dr._Mingw_debugger ) I'm sorry, not a Windows user here...
Comment 3 Karee James 2017-03-10 00:56:39 UTC
Created attachment 104481 [details]
Kirta Crash log

Sure thing. I don't understand what's in the log myself. If it doesn't upload, please let me know and I'll just copy-paste it.   Thank you mvowada.
Comment 4 Halla Rempt 2017-03-14 09:23:37 UTC
Hi Karee,

You'll have to update your GPU drivers or disable OpenGL in krita/settings/configure krita/disable. Your intel gpu driver crashes on compiling one of the shaders needed to use the opengl canvas. That's a bug in the intel gpu driver, but since we don't have access to a windows system that shows the bug, we cannot work around it.