Just downloaded the program, it crashes before loading every time. Specifically, the load window gets to "loading paint operations" before I get a message that it has stopped working and Windows is searching for a solution. Finding none, it gives me the "Windows will close the program and notify you if a solution is found" message. Tried updating my display and Wacom tablet drivers, as well as several reboots. Problem persists. Here is the latest backtrace. Error occurred on Friday, February 3, 2017 at 01:10:18. krita.exe caused an Access Violation at location 00007FFCDCAD25FB in module libkritalibbrush.dll Reading from location 0000000000000000. AddrPC Params 00007FFCDCAD25FB 00000000005FEA00 000000000E01E5B0 00000000005FEA00 libkritalibbrush.dll!getOrCreateBrush [C:/dev/krita-3.1.2.1/libs/global/kis_shared_ptr.h @ 113] 00007FFCDCAD7C3C 0000000002E16800 0000000068A3D903 000000000F6B5850 libkritalibbrush.dll!getOrCreateBrush [C:/dev/krita-3.1.2.1/libs/brush/kis_brush_registry.cpp @ 74] 00007FFCDCAD6177 000000000F662410 000000000F662A00 0000000000000000 libkritalibbrush.dll!fromXML [C:/dev/krita-3.1.2.1/libs/brush/kis_brush.cpp @ 350] 00007FFCC7FED0F9 000000000F6B5FA0 0000000053000053 000000000F662A00 libkritalibpaintop.dll!readOptionSettingInternal [C:/dev/krita-3.1.2.1/plugins/paintops/libpaintop/kis_brush_option.cpp @ 64] 00007FFCC801C9CD 0000000000000000 000000000F663270 0000000000000001 libkritalibpaintop.dll!brush [C:/dev/krita-3.1.2.1/plugins/paintops/libpaintop/kis_brush_based_paintop_settings.cpp @ 34] 00007FFCC801CB7E 000000006889ED70 0000000068917CC0 00000000005FEC30 libkritalibpaintop.dll!clone [C:/dev/krita-3.1.2.1/plugins/paintops/libpaintop/kis_brush_based_paintop_settings.cpp @ 95] 00007FFCB4F5CFAC 000000000F663270 0000000066C0C8D9 0000000000000050 libkritaimage.dll!setSettings [C:/dev/krita-3.1.2.1/libs/image/brushengine/kis_paintop_preset.cpp @ 141] 00007FFCB4F5DB97 000000000F6123B0 000000000E01C9D0 000000000F680A90 libkritaimage.dll!fromXML [C:/dev/krita-3.1.2.1/libs/image/brushengine/kis_paintop_preset.cpp @ 342] 00007FFCB4F5E71A 000000000F6123B0 00007FFCE8DC9E50 0000000068965430 libkritaimage.dll!loadFromDevice [C:/dev/krita-3.1.2.1/libs/image/brushengine/kis_paintop_preset.cpp @ 257] 00007FFCB4F5C51D 0000000068CD8440 00007FFCCB84AA60 000000000DC496A0 libkritaimage.dll!load [C:/dev/krita-3.1.2.1/libs/image/brushengine/kis_paintop_preset.cpp @ 218] 00007FFCB582502B 00000000033BA1F0 00000000005FF180 00007FFCB5C16040 libkritaui.dll!loadResources [C:/dev/krita-3.1.2.1/libs/ui/kis_resource_server_provider.cpp @ 126] 00007FFCCB74FA4F 65725F7200000000 00000000001F0003 61612D6D656D6873 libkritawidgets.dll!run [C:/dev/krita-3.1.2.1/libs/widgets/KoResourceServerProvider.cpp @ 145] 00007FFCB55B5AF4 000000000DB171B0 0000000002DEC370 000000000C531F80 libkritaui.dll! ?? [C:/dev/krita-3.1.2.1/libs/ui/kis_resource_server_provider.cpp @ 69] 00007FFCB55B5F4C 0000000003356B80 0000000000000000 00000000005FF390 libkritaui.dll!instance [C:/dev/krita-3.1.2.1/libs/ui/kis_resource_server_provider.cpp @ 46] 00007FFCB5717EF3 00000000005FF5B0 00000000005FF5D0 00000000030EDB90 libkritaui.dll!loadResources [C:/dev/krita-3.1.2.1/libs/ui/KisApplication.cpp @ 300] 00007FFCB571C949 00000000005FFC00 00000000005FFA50 00000000005FFAE0 libkritaui.dll!start [C:/dev/krita-3.1.2.1/libs/ui/KisApplication.cpp @ 397] 000000014001B1EA 0000000000000001 0000000002E181F0 000000014046DB30 krita.exe!main [C:/dev/krita-3.1.2.1/krita/main.cc @ 243] 00000001400013E8 0000000000000000 0000000000000000 0000000000000000 krita.exe!__tmainCRTStartup [C:/crossdev/src/mingw-w64-v4-git/mingw-w64-crt/crt/crtexe.c @ 332] 00000001400014EB 0000000000000000 0000000000000000 0000000000000000 krita.exe!WinMainCRTStartup [C:/crossdev/src/mingw-w64-v4-git/mingw-w64-crt/crt/crtexe.c @ 184] 00007FFCEAD98364 0000000000000000 0000000000000000 0000000000000000 KERNEL32.DLL!BaseThreadInitThunk 00007FFCEB7070D1 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!RtlUserThreadStart krita.exe ntdll.dll 6.2.14393.479 KERNEL32.DLL 6.2.14393.0 KERNELBASE.dll 6.2.14393.479 msvcrt.dll 7.0.14393.0 libkritaui.dll libkritawidgetutils.dll libKF5I18n.dll Qt5Core.dll 5.6.1.0 ADVAPI32.dll 6.2.14393.0 Qt5Gui.dll 5.6.1.0 sechost.dll 6.2.14393.0 Qt5Widgets.dll 5.6.1.0 RPCRT4.dll 6.2.14393.82 USER32.dll 6.2.14393.576 GDI32.dll 6.2.14393.206 win32u.dll 6.2.14393.51 gdi32full.dll 6.2.14393.576 ole32.dll 6.2.14393.576 combase.dll 6.2.14393.576 libintl.DLL 0.18.0.0 libkritaglobal.dll ucrtbase.dll 6.2.14393.0 libkritaplugin.dll bcryptPrimitives.dll 6.2.14393.0 libKF5ConfigCore.dll libKF5ConfigGui.dll SHELL32.dll 6.2.14393.693 libKF5CoreAddons.dll libKF5GuiAddons.dll cfgmgr32.dll 6.2.14393.0 libKF5ItemViews.dll libKF5WidgetsAddons.dll libKF5WindowSystem.dll windows.storage.dll 6.2.14393.479 Qt5PrintSupport.dll 5.6.1.0 WS2_32.dll 6.2.14393.206 Qt5Xml.dll 5.6.1.0 powrprof.dll 6.2.14393.0 comdlg32.dll 6.2.14393.479 libkritacolor.dll libkritaflake.dll shcore.dll 6.2.14393.0 shlwapi.dll 6.2.14393.0 libkritaimage.dll kernel.appcore.dll 6.2.14393.0 libkritalibbrush.dll profapi.dll 6.2.14393.0 libkritaodf.dll libkritapigment.dll libkritapsd.dll libkritastore.dll libkritaundo2.dll libkritaversion.dll libkritawidgets.dll libexiv2.dll libKF5Completion.dll Qt5Multimedia.dll 5.6.1.0 Qt5Network.dll 5.6.1.0 PSAPI.DLL 6.2.14393.0 MPR.dll 6.2.14393.0 libHalf.dll libpng16.dll OPENGL32.dll 6.2.14393.0 iconv.dll NETAPI32.dll 6.2.14393.0 USERENV.dll 6.2.14393.0 Qt5Svg.dll 5.6.1.0 libfftw3-3.dll WINSPOOL.DRV 6.2.14393.0 Qt5Concurrent.dll 5.6.1.0 COMCTL32.dll 5.82.14393.447 libKF5Archive.dll libexpat.dll libz.dll 1.2.8.0 IPHLPAPI.DLL 6.2.14393.0 DNSAPI.dll 6.2.14393.206 NSI.dll 6.2.14393.0 GLU32.dll 6.2.14393.0 DDRAW.dll 6.2.14393.447 bcrypt.dll 6.2.14393.576 DCIMAN32.dll 6.2.14393.0 NETUTILS.DLL 6.2.14393.0 LOGONCLI.DLL 6.2.14393.0 SAMCLI.DLL 6.2.14393.0 IMM32.DLL 6.2.14393.0 qwindows.dll 5.6.1.0 OLEAUT32.dll 6.2.14393.447 msvcp_win.dll 6.2.14393.0 WINMM.dll 6.2.14393.0
This is in Windows 10, by the way.
Hi Raius, Thanks for your report, and also thanks for adding the backtrace! Since the crash happens when loading brushes, could you a) check if the crash still happens if you move your resources folder to another location b) if not, zip up the brushes and paintoppresets folder and share that with me? c) if the crash still happens, check whether renaming the kritarc file to kritarc.bak makes a difference, and if so, share that with me?
Hi there. a) The crash does not happen if I remove the paintoppresets folder, or at least not quite in the same manner. The main window does actually load, but then I get a message saying that there is an installation error and no brushes can be found, so krita will quit now. Moving the brushes folder doesn't seem to have any effect. b) Attached is the zipped file with brushes and paintoppresets. c) Sadly, it seems the program has never managed to load enough to create the configuration file, so I don't even have a kritarc file in the approapriate location. Every folder under Roaming/krita is empty, with no other files in the directory. On Fri, Feb 3, 2017 at 1:45 AM, Boudewijn Rempt <bugzilla_noreply@kde.org> wrote: > https://bugs.kde.org/show_bug.cgi?id=375939 > > Boudewijn Rempt <boud@valdyas.org> changed: > > What |Removed |Added > ------------------------------------------------------------ > ---------------- > CC| |boud@valdyas.org > > --- Comment #2 from Boudewijn Rempt <boud@valdyas.org> --- > Hi Raius, > > Thanks for your report, and also thanks for adding the backtrace! Since the > crash happens when loading brushes, could you > > a) check if the crash still happens if you move your resources folder to > another location > b) if not, zip up the brushes and paintoppresets folder and share that > with me? > c) if the crash still happens, check whether renaming the kritarc file to > kritarc.bak makes a difference, and if so, share that with me? > > -- > You are receiving this mail because: > You reported the bug.
Somehow the bug discussion moved over to private email... But this is the conclusion: "I actually figured it out. For some reason, installing Krita on my second drive, where I do most programs because my OS, default drive is a fairly small SSD, splits up some stuff that Krita seems to need to function properly, like it doesn't know where to look for he %APPDATA% and such. I did a reinstall but put it on the main drive and everything is hunky-dory."
This does not make sense to me at all. I run Krita from external drives all the time (tried on both Windows 7 and Windows 10) and I've never had this problem. I am curious to know the path Krita is installed to on the external drive, since I have suspicion that it might be related to the path length limits.