Bug 375693 - Random Crashes
Summary: Random Crashes
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: Usability (show other bugs)
Version: 3.1.1
Platform: Microsoft Windows Microsoft Windows
: NOR minor
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords: triaged
Depends on:
Blocks:
 
Reported: 2017-01-29 10:57 UTC by WitchCr0wnerZoey
Modified: 2018-10-28 03:19 UTC (History)
1 user (show)

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Description WitchCr0wnerZoey 2017-01-29 10:57:41 UTC
I run Krita 3.1.1 on Windows 7 64 bit with default options except for autosave and the inclusion of the Deevad brush bundles. Autosave is set up to run every 4 minutes, with occasional hangups preventing Krita from registering further inputs (the screen is not "whited out" at this time", and the cursor icon does not give the tell-tale "waiting" blue ring symbol). Windows task manager lists Krita using 1.3 million K on computer memory, even when the canvas is less than 800x800 pixels and there are fewer than 10 layers present on the only canvas/picture file open.

After approximately 1-2 hours of work, Krita unexpectedly crashes while either autosaving or registering a pen stroke. Half the time upon reopening the file, the file is as it were at the moment of the crash, with the other half being from the last manual/autosave point.
Comment 1 Halla Rempt 2017-01-29 13:09:14 UTC
Hi,

Please follow the instructions here: https://docs.krita.org/Dr._Mingw_debugger to get a backtrace, so we can try to figure out what is happening on your system.
Comment 2 Andrew Crouthamel 2018-09-28 02:27:08 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Andrew Crouthamel 2018-10-28 03:19:54 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!