Application: okular (0.16.2) KDE Platform Version: 4.10.2 Qt Version: 4.8.4 Operating System: WindowsNT Windows 6.2 i686 -- Information about the crash: - What I was doing when the application crashed: I'm using the F6 reviewing tools to highlight some text throughout a long document. I'm navigating the document by scrolling through it quickly. At some point, after a few minutes of having the document open, the PDF pages no longer display (plain white). The thumbnails still appear correct. After this, the program crashes. I am using KDE on Windows 10. - Custom settings of the application: Custom XML file and icons (adding more colors for highlighting) as detailed here: http://douglaswhitaker.com/2014/06/pdf-reader-for-windows-with-highlighting/ The crash can be reproduced sometimes. -- Backtrace: Application: Okular (okular.EXE), signal: EXCEPTION_ACCESS_VIOLATION ntdll.dll!NtWaitForWorkViaWorkerFactory() [[unknown] @ -1] at 0x77c001cc KERNEL32.DLL!BaseThreadInitThunk() [[unknown] @ -1] at 0x750362c4 ntdll.dll!RtlSubscribeWnfStateChangeNotification() [[unknown] @ -1] at 0x77bf0fd9 ntdll.dll!RtlSubscribeWnfStateChangeNotification() [[unknown] @ -1] at 0x77bf0fa4 MSVCR100.dll!memset() [[unknown] @ -1] at 0x4bd26df poppler-qt4.dll!Poppler::FormFieldButton::~FormFieldButton() [[unknown] @ -1] at 0xae30072 poppler-qt4.dll!Poppler::FormFieldButton::~FormFieldButton() [[unknown] @ -1] at 0xadcab10 poppler-qt4.dll!Poppler::FormFieldButton::~FormFieldButton() [[unknown] @ -1] at 0xadcabff poppler-qt4.dll!Poppler::FormFieldButton::~FormFieldButton() [[unknown] @ -1] at 0xadd7e1d ntdll.dll!NtWaitForMultipleObjects() [[unknown] @ -1] at 0x77bfeb8c KERNELBASE.dll!WaitForMultipleObjects() [[unknown] @ -1] at 0x76221a98 QtCore4.dll!QString::contains() [[unknown] @ -1] at 0x66d64313 QtCore4.dll!QThread::setTerminationEnabled() [[unknown] @ -1] at 0x66c97ddd QtCore4.dll!QEventDispatcherWin32::`default constructor closure'() [[unknown] @ -1] at 0x66c976fd ntdll.dll!NtRemoveIoCompletion() [[unknown] @ -1] at 0x77bfe64c KERNEL32.DLL!BaseThreadInitThunk() [[unknown] @ -1] at 0x750362c4 ntdll.dll!RtlSubscribeWnfStateChangeNotification() [[unknown] @ -1] at 0x77bf0fd9 ntdll.dll!RtlSubscribeWnfStateChangeNotification() [[unknown] @ -1] at 0x77bf0fa4 ntdll.dll!NtWaitForWorkViaWorkerFactory() [[unknown] @ -1] at 0x77c001cc KERNEL32.DLL!BaseThreadInitThunk() [[unknown] @ -1] at 0x750362c4 ntdll.dll!RtlSubscribeWnfStateChangeNotification() [[unknown] @ -1] at 0x77bf0fd9 ntdll.dll!RtlSubscribeWnfStateChangeNotification() [[unknown] @ -1] at 0x77bf0fa4 ntdll.dll!NtWaitForMultipleObjects() [[unknown] @ -1] at 0x77bfeb8c KERNEL32.DLL!BaseThreadInitThunk() [[unknown] @ -1] at 0x750362c4 ntdll.dll!RtlSubscribeWnfStateChangeNotification() [[unknown] @ -1] at 0x77bf0fd9 ntdll.dll!RtlSubscribeWnfStateChangeNotification() [[unknown] @ -1] at 0x77bf0fa4 QtCore4.dll!QEventDispatcherWin32::event() [[unknown] @ -1] at 0x66da8000 QtGui4.dll!QApplicationPrivate::notify_helper() [[unknown] @ -1] at 0x642a04cd kdeui.dll!QList<KSortableItem<QString,int> >::value() [[unknown] @ -1] at 0x3a68c10 QtCore4.dll!QObject::QObject() [[unknown] @ -1] at 0x66d9039e QtCore4.dll!QTimer::timerEvent() [[unknown] @ -1] at 0x66d981e5 okularcore.dll!Okular::AnnotationProxy::operator=() [[unknown] @ -1] at 0x78a4fb2 ntdll.dll!RtlReAllocateHeap() [[unknown] @ -1] at 0x77bd9fae Report to https://bugs.kde.org/
I also see a crash in okular (KDE apps 17.12 beta) running on the latest Tumbleweed snapshot. I do not have a bugtrace because drkonqi does not start. However, it also crashes upon highlighting text in a large pdf document. If you need more information to fix it, please let me know how to obtain them!
Bit differently from the original description (for windows), here pdf pages are always shown, but okular crashes after highlighting 4-6 text positions every time. And I do not have any custom settings applied
get us a backtrace otherwise there's nothing we can do https://community.kde.org/Guidelines_and_HOWTOs/Debugging/Debugging_with_GDB
i'm really not sure that you're not hijacking something else, but oh well
I opened another bug report, as I thought my one is different from this one. See https://bugs.kde.org/show_bug.cgi?id=387247
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!