Bug 374230 - Kolourpaint in tray crashes plasmashell startup
Summary: Kolourpaint in tray crashes plasmashell startup
Status: RESOLVED WORKSFORME
Alias: None
Product: kolourpaint
Classification: Applications
Component: general (show other bugs)
Version: unspecified
Platform: Fedora RPMs Linux
: NOR critical
Target Milestone: ---
Assignee: kolourpaint-support
URL:
Keywords: triaged
Depends on:
Blocks:
 
Reported: 2016-12-27 22:38 UTC by Dave Dixon
Modified: 2020-10-27 16:53 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
Screenshot of KDE panel with launchers (27.80 KB, image/png)
2016-12-28 08:44 UTC, Dave Dixon
Details

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Description Dave Dixon 2016-12-27 22:38:04 UTC
I use kolourpaint a lot, so I put it in the KDE tray. After reboot, desktop never comes up - just the KDE logo on a black background, then a dark gray screen forever. No errors in boot.log. Restoring the configuration without Kolourpaint in the tray (many other things in the tray, though) makes the problem go away.
Comment 1 Martin Koller 2016-12-28 00:22:44 UTC
Can you tell me how you "put it in the KDE tray", please ?
Comment 2 Dave Dixon 2016-12-28 08:44:05 UTC
Created attachment 103032 [details]
Screenshot of KDE panel with launchers
Comment 3 Dave Dixon 2016-12-28 08:45:08 UTC
I put things in the tray by dragging them from the applications menus onto the top panel, as shown in the screen shot.
Comment 4 Martin Koller 2016-12-30 16:20:31 UTC
I can not reproduce this, but let's get some details, please:
Which KDE Version are you using, which kolourpaint version ?
Are you using plasmashell (from KDE Frameworks 5) as desktop or is this still plasma-desktop from KDE4 (check with ps -ef | grep plasma) ?
Is there any useful log output in your ~/.xsession-errors* file regarding
this problem (e.g. from kolourpaint or from plasma) ?
Comment 5 Dave Dixon 2016-12-30 19:50:59 UTC
Sorry, I thought that, by clicking the bug report About it would include KDE and Kolourpaint version info.

Definitely running plasmashell.
There is nothing called ~/.xsession* file 

Here's where it gets a little weird.

Kolourpaint says:
Version 16.08.3
KDE Frameworks 5.27.0
Qt 5.7.1 (built against 5.7.0)
The xcb windowing system

Konqueror says: KDE Platform Version 4.14.26
Comment 6 Martin Koller 2017-02-04 11:35:11 UTC
I still can't reproduce it.
I created a new empty panel on top, dropped kolourpaint into it from the applications menu, logged out, in again - no problem. The top panel is there, kolourpaint icon is there...
I'm using openSuse Leap 42.2 - maybe this makes it different...
I need more information about the crash or a way to reproduce it. Maybe you can globally activate core dumps when a program crashes, or maybe "kdebugdialog5 --fullmode" helps to redirect plasmas logs into some file where we can see more what happens.
Comment 7 Andrew Crouthamel 2018-09-28 02:35:00 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 8 Andrew Crouthamel 2018-10-28 03:34:04 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!