Created attachment 102280 [details] Screenshot of Kmail, showing the Local Folders and of Ark, showing the mail.zip contents PIM Setting Exporter 4.14.2 'Tools'-'Export Kmail Data'-'Back Up Data' successfully creates a zip file. However, the mail.zip file contained with the back up zip file appears to contain only some of the Local Folders (see attachment). I cannot see any obvious property to distinguish the folders that get backed up from the ones that don't. Thank you and regards
Linux Mint 17.3 Qt 4.8.6 KDE Development Platform 4.14.2 PIM Setting Exporter 4.14.2
4.14.2 is very old. Could you verify it on new version ? (Last version is 5.4.3)
Laurent, I can't verify that at the moment. The problem has come about because I am wanting to transfer my emails from Mint 17.3 KDE to Mint 18.1 KDE, so I'm not sure I can check whether I can replicate the problem, until I've transferred the emails that I can't transfer! What I have noticed is that the folders that PIMSettingsExporter sees are the ones that are visible in .local/share/local-mails. However, I seem to have a lot of folders that are visible from within Kmail but don't show up in .local/share/local-mails. (I'm not sure whether these are all folders that were imported from a previous installation, but I don't think so.) And just so as I'm completely snookered, I find that I cannot archive a lot of the folders as I get the message, "Failed to archive the folder '<folder name>'. Downloading a message in folder '<folder name>' failed." (NB There are plenty of folders that aren't visible in .local/share/local-mails which do archive OK, so I don't think the problems are linked. Any thoughts you may have on a way to proceed will be most gratefully received! Regards Peter
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Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!