It's overcomplicated to find and install debug packages. In Kubuntu the crash-handler offered to install debug-packages to improve the crash-information (perhaps only in kde4). Can't we have such a button in KDE Neon? Especially because the crashes are so valuable to due to recent code. Currently I can click 'List of files' that look like a link. It will give me lots of .so files and then it's up to me the daft user to find the right packages one by one and install it through CLI.
yes, actually I don't even know how to get a backtrace in User edition 5.8.5
It's a huge waste of testers that debug packages are not suggested and that the crash handler says 'Your report is not useful so you can't report'.
Using crash-happy Kdenlive - it's quite frustrating that my many crash reports are denied by crash handler because there are no debug packages.
Especially since KDE Neon is supposed to give this quick feedback loop to the developers.
Created attachment 105412 [details] We are almost there screenshot - but I'm not getting the prompt for password. Now after a plasma crash I was able to click somehing like "get debug packages", but unfortunately it looks like it's searching forever or the password prompt just never happens. Super nice to see progress though :D
Nope it's installing after you've authenticated.
(In reply to Harald Sitter from comment #6) > Nope it's installing after you've authenticated. But it didn't ask me to authenticate - even check for hidden windows in the taskbar. Eventually I clicked cancel and drkonqi crashed and also wanted to install debug packages for it. From there it could have been an endless loop, it seems ;-)
Oh, sorry, I didn't read your comment properly. Nevermind then :S
if you could run the installer manually on a terminal and paste the output here that'd be very handy drkonqi-pk-debug-installer /usr/bin/plasmashell
(In reply to Harald Sitter from comment #9) > if you could run the installer manually on a terminal and paste the output > here that'd be very handy > > drkonqi-pk-debug-installer /usr/bin/plasmashell It seems to work flawlessly. It asks me for a password. I've not filled it because I want to see it work for when I actually have a crash. output in case you can still use it: drkonqi-pk-debug-installer /usr/bin/plasmashell PackageKit::Transaction(0xf42b80) FileResolver(0xf45450) found "plasma-workspace;4:5.9.5.1-0neon+16.04+build75;amd64;installed:neon-xenial-main" candidates ("plasma-workspace-dbgsym", "plasma-workspace-dbg") DebugResolver(0xf463e0) dbgfound "plasma-workspace-dbg;4:5.5.5.2-0ubuntu1;i386;ubuntu-xenial-universe" () DebugResolver(0xf463e0) 1 DebugResolver(0xf463e0) dbgfound "plasma-workspace-dbg;4:5.9.5.1-0neon+16.04+build75;amd64;neon-xenial-main" ("plasma-workspace-dbg;4:5.5.5.2-0ubuntu1;i386;ubuntu-xenial-universe") DebugResolver(0xf463e0) 2 FileResolver(0xf45450) ++ packages for "plasma-workspace;4:5.9.5.1-0neon+16.04+build75;amd64;installed:neon-xenial-main" ("plasma-workspace-dbg;4:5.9.5.1-0neon+16.04+build75;amd64;neon-xenial-main") "plasma-workspace;4:5.9.5.1-0neon+16.04+build75;amd64;installed:neon-xenial-main" ("plasma-workspace-dbg;4:5.9.5.1-0neon+16.04+build75;amd64;neon-xenial-main") QSet(FileResolver(0xf45450)) FileResolver(0xf45450) DO INSTALL QSet("plasma-workspace-dbg;4:5.9.5.1-0neon+16.04+build75;amd64;neon-xenial-main") 2
Yeah, if it should not work on an actual crash copy your ~/.cache/xsession-errors file. It should technically have similar output to the one you posted which should help in debugging why it didn't work.
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This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!