Bug 371522 - Hard system freeze at kde startup on battery mode
Summary: Hard system freeze at kde startup on battery mode
Status: RESOLVED WORKSFORME
Alias: None
Product: Powerdevil
Classification: Plasma
Component: general (show other bugs)
Version: 5.8.0
Platform: Debian testing Linux
: NOR major
Target Milestone: ---
Assignee: Plasma Development Mailing List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-10-23 12:07 UTC by Jon Parker
Modified: 2020-12-12 04:34 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments

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Description Jon Parker 2016-10-23 12:07:40 UTC
When my laptop is unplugged from AC power, the entire linux system will freeze within about 10-15 seconds.  This also applies when logging in on battery mode.  Everything freezes at some point.  I also have the latest version of MATE desktop installed and do not have the same problems with it.

Also was not having issues in debian testing roughly back in July, so it is a recent break.

Reproducible: Always

Steps to Reproduce:
1. Load KDE
2. Unplug AC power

Actual Results:  
Freezing.

Expected Results:  
No freezing.

lspci -v:
00:00.0 Host bridge: Intel Corporation Sky Lake Host Bridge/DRAM Registers (rev 07)
        Subsystem: Hewlett-Packard Company Skylake Host Bridge/DRAM Registers
        Flags: bus master, fast devsel, latency 0
        Capabilities: [e0] Vendor Specific Information: Len=10 <?>
        Kernel driver in use: ie31200_edac
        Kernel modules: ie31200_edac

00:01.0 PCI bridge: Intel Corporation Sky Lake PCIe Controller (x16) (rev 07) (prog-if 00 [Normal decode])
        Flags: bus master, fast devsel, latency 0, IRQ 120
        Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
        I/O behind bridge: 00003000-00003fff
        Memory behind bridge: e3000000-e40fffff
        Prefetchable memory behind bridge: 00000000a0000000-00000000b1ffffff
        Capabilities: [88] Subsystem: Hewlett-Packard Company Skylake PCIe Controller (x16)
        Capabilities: [80] Power Management version 3
        Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit-
        Capabilities: [a0] Express Root Port (Slot+), MSI 00
        Capabilities: [100] Virtual Channel
        Capabilities: [140] Root Complex Link
        Capabilities: [d94] #19
        Kernel driver in use: pcieport
        Kernel modules: shpchp

00:14.0 USB controller: Intel Corporation Sunrise Point-H USB 3.0 xHCI Controller (rev 31) (prog-if 30 [XHCI])
        Subsystem: Hewlett-Packard Company Sunrise Point-H USB 3.0 xHCI Controller
        Flags: bus master, medium devsel, latency 0, IRQ 128
        Memory at e4420000 (64-bit, non-prefetchable) [size=64K]
        Capabilities: [70] Power Management version 2
        Capabilities: [80] MSI: Enable+ Count=1/8 Maskable- 64bit+
        Kernel driver in use: xhci_hcd
        Kernel modules: xhci_pci

00:14.2 Signal processing controller: Intel Corporation Sunrise Point-H Thermal subsystem (rev 31)
        Subsystem: Hewlett-Packard Company Sunrise Point-H Thermal subsystem
        Flags: fast devsel, IRQ 255
        Memory at e444a000 (64-bit, non-prefetchable) [size=4K]
        Capabilities: [50] Power Management version 3
        Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit-

00:16.0 Communication controller: Intel Corporation Sunrise Point-H CSME HECI #1 (rev 31)
        Subsystem: Hewlett-Packard Company Sunrise Point-H CSME HECI
        Flags: bus master, fast devsel, latency 0, IRQ 125
        Memory at e444b000 (64-bit, non-prefetchable) [size=4K]
        Capabilities: [50] Power Management version 3
        Capabilities: [8c] MSI: Enable+ Count=1/1 Maskable- 64bit+
        Kernel driver in use: mei_me
        Kernel modules: mei_me

00:17.0 SATA controller: Intel Corporation Sunrise Point-H SATA controller [AHCI mode] (rev 31) (prog-if 01 [AHCI 1.0])
        Subsystem: Hewlett-Packard Company Sunrise Point-H SATA controller [AHCI mode]
        Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 135
        Memory at e4448000 (32-bit, non-prefetchable) [size=8K]
        Memory at e444e000 (32-bit, non-prefetchable) [size=256]
        I/O ports at 7040 [size=8]
        I/O ports at 7048 [size=4]
        I/O ports at 7000 [size=32]
        Memory at e444c000 (32-bit, non-prefetchable) [size=2K]
        Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
        Capabilities: [70] Power Management version 3
        Capabilities: [a8] SATA HBA v1.0
        Kernel driver in use: ahci
        Kernel modules: ahci

00:1b.0 PCI bridge: Intel Corporation Sunrise Point-H PCI Root Port #17 (rev f1) (prog-if 00 [Normal decode])
        Flags: bus master, fast devsel, latency 0, IRQ 121
        Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
        I/O behind bridge: 00004000-00004fff
        Memory behind bridge: e4100000-e41fffff
        Capabilities: [40] Express Root Port (Slot+), MSI 00
        Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
        Capabilities: [90] Subsystem: Hewlett-Packard Company Sunrise Point-H PCI Root Port
        Capabilities: [a0] Power Management version 3
        Capabilities: [100] Advanced Error Reporting
        Capabilities: [140] Access Control Services
        Capabilities: [200] L1 PM Substates
        Capabilities: [220] #19
        Kernel driver in use: pcieport
        Kernel modules: shpchp

00:1c.0 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #1 (rev f1) (prog-if 00 [Normal decode])
        Flags: bus master, fast devsel, latency 0, IRQ 122
        Bus: primary=00, secondary=03, subordinate=03, sec-latency=0
        Memory behind bridge: e4200000-e42fffff
        Capabilities: [40] Express Root Port (Slot+), MSI 00
        Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
        Capabilities: [90] Subsystem: Hewlett-Packard Company Sunrise Point-H PCI Express Root Port
        Capabilities: [a0] Power Management version 3
        Capabilities: [100] Advanced Error Reporting
        Capabilities: [140] Access Control Services
        Capabilities: [200] L1 PM Substates
        Kernel driver in use: pcieport
        Kernel modules: shpchp

00:1c.1 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #2 (rev f1) (prog-if 00 [Normal decode])
        Flags: bus master, fast devsel, latency 0, IRQ 123
        Bus: primary=00, secondary=04, subordinate=04, sec-latency=0
        I/O behind bridge: 00005000-00006fff
        Memory behind bridge: e4300000-e43fffff
        Prefetchable memory behind bridge: 0000000040100000-00000000402fffff
        Capabilities: [40] Express Root Port (Slot+), MSI 00
        Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
        Capabilities: [90] Subsystem: Hewlett-Packard Company Sunrise Point-H PCI Express Root Port
        Capabilities: [a0] Power Management version 3
        Capabilities: [100] Advanced Error Reporting
        Capabilities: [140] Access Control Services
        Capabilities: [200] L1 PM Substates
        Capabilities: [220] #19
        Kernel driver in use: pcieport
        Kernel modules: shpchp

00:1c.4 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #5 (rev f1) (prog-if 00 [Normal decode])
        Flags: bus master, fast devsel, latency 0, IRQ 124
        Bus: primary=00, secondary=05, subordinate=6f, sec-latency=0
        I/O behind bridge: 00008000-00008fff
        Memory behind bridge: b4000000-e20fffff
        Prefetchable memory behind bridge: 0000000050000000-0000000099ffffff
        Capabilities: [40] Express Root Port (Slot+), MSI 00
        Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
        Capabilities: [90] Subsystem: Hewlett-Packard Company Sunrise Point-H PCI Express Root Port
        Capabilities: [a0] Power Management version 3
        Capabilities: [100] Advanced Error Reporting
        Capabilities: [140] Access Control Services
        Capabilities: [220] #19
        Kernel driver in use: pcieport
        Kernel modules: shpchp

00:1f.0 ISA bridge: Intel Corporation Sunrise Point-H LPC Controller (rev 31)
        Subsystem: Hewlett-Packard Company Sunrise Point-H LPC Controller
        Flags: bus master, fast devsel, latency 0

00:1f.2 Memory controller: Intel Corporation Sunrise Point-H PMC (rev 31)
        Subsystem: Hewlett-Packard Company Sunrise Point-H PMC
        Flags: fast devsel
        Memory at e4440000 (32-bit, non-prefetchable) [disabled] [size=16K]

00:1f.3 Audio device: Intel Corporation Sunrise Point-H HD Audio (rev 31) (prog-if 80)
        Subsystem: Hewlett-Packard Company Sunrise Point-H HD Audio
        Flags: bus master, fast devsel, latency 64, IRQ 127
        Memory at e4444000 (64-bit, non-prefetchable) [size=16K]
        Memory at e4430000 (64-bit, non-prefetchable) [size=64K]
        Capabilities: [50] Power Management version 3
        Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
        Kernel driver in use: snd_hda_intel
        Kernel modules: snd_hda_intel

00:1f.4 SMBus: Intel Corporation Sunrise Point-H SMBus (rev 31)
        Subsystem: Hewlett-Packard Company Sunrise Point-H SMBus
        Flags: medium devsel, IRQ 16
        Memory at e444d000 (64-bit, non-prefetchable) [size=256]
        I/O ports at efa0 [size=32]
        Kernel driver in use: i801_smbus
        Kernel modules: i2c_i801

00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (2) I219-LM (rev 31)
        Subsystem: Hewlett-Packard Company Ethernet Connection (2) I219-LM
        Flags: bus master, fast devsel, latency 0, IRQ 139
        Memory at e4400000 (32-bit, non-prefetchable) [size=128K]
        Capabilities: [c8] Power Management version 3
        Capabilities: [d0] MSI: Enable+ Count=1/1 Maskable- 64bit+
        Capabilities: [e0] PCI Advanced Features
        Kernel driver in use: e1000e
        Kernel modules: e1000e

01:00.0 VGA compatible controller: NVIDIA Corporation GM107GLM [Quadro M2000M] (rev a2) (prog-if 00 [VGA controller])
        Subsystem: Hewlett-Packard Company GM107GLM [Quadro M2000M]
        Flags: bus master, fast devsel, latency 0, IRQ 140
        Memory at e3000000 (32-bit, non-prefetchable) [size=16M]
        Memory at a0000000 (64-bit, prefetchable) [size=256M]
        Memory at b0000000 (64-bit, prefetchable) [size=32M]
        I/O ports at 3000 [size=128]
        [virtual] Expansion ROM at e4080000 [disabled] [size=512K]
        Capabilities: [60] Power Management version 3
        Capabilities: [68] MSI: Enable+ Count=1/1 Maskable- 64bit+
        Capabilities: [78] Express Endpoint, MSI 00
        Capabilities: [100] Virtual Channel
        Capabilities: [250] Latency Tolerance Reporting
        Capabilities: [258] L1 PM Substates
        Capabilities: [128] Power Budgeting <?>
        Capabilities: [600] Vendor Specific Information: ID=0001 Rev=1 Len=024 <?>
        Capabilities: [900] #19
        Kernel driver in use: nvidia
        Kernel modules: nvidia

01:00.1 Audio device: NVIDIA Corporation Device 0fbc (rev a1)
        Subsystem: Hewlett-Packard Company Device 810a
        Flags: bus master, fast devsel, latency 0, IRQ 17
        Memory at e4000000 (32-bit, non-prefetchable) [size=16K]
        Capabilities: [60] Power Management version 3
        Capabilities: [68] MSI: Enable- Count=1/1 Maskable- 64bit+
        Capabilities: [78] Express Endpoint, MSI 00
        Kernel driver in use: snd_hda_intel
        Kernel modules: snd_hda_intel

02:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD Controller (rev 01) (prog-if 02 [NVM Express])
        Subsystem: Samsung Electronics Co Ltd NVMe SSD Controller
        Flags: bus master, fast devsel, latency 0, IRQ 16
        Memory at e4100000 (64-bit, non-prefetchable) [size=16K]
        I/O ports at 4000 [size=256]
        Expansion ROM at e4110000 [disabled] [size=64K]
        Capabilities: [40] Power Management version 3
        Capabilities: [50] MSI: Enable- Count=1/8 Maskable- 64bit+
        Capabilities: [70] Express Endpoint, MSI 00
        Capabilities: [b0] MSI-X: Enable+ Count=9 Masked-
        Capabilities: [100] Advanced Error Reporting
        Capabilities: [148] Device Serial Number 00-00-00-00-00-00-00-00
        Capabilities: [158] Power Budgeting <?>
        Capabilities: [168] #19
        Capabilities: [188] Latency Tolerance Reporting
        Capabilities: [190] L1 PM Substates
        Kernel driver in use: nvme
        Kernel modules: nvme

03:00.0 Network controller: Intel Corporation Wireless 8260 (rev 3a)
        Subsystem: Intel Corporation Wireless 8260
        Flags: bus master, fast devsel, latency 0, IRQ 138
        Memory at e4200000 (64-bit, non-prefetchable) [size=8K]
        Capabilities: [c8] Power Management version 3
        Capabilities: [d0] MSI: Enable+ Count=1/1 Maskable- 64bit+
        Capabilities: [40] Express Endpoint, MSI 00
        Capabilities: [100] Advanced Error Reporting
        Capabilities: [140] Device Serial Number e4-a4-71-ff-ff-54-d8-64
        Capabilities: [14c] Latency Tolerance Reporting
        Capabilities: [154] L1 PM Substates
        Kernel driver in use: iwlwifi
        Kernel modules: iwlwifi

04:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader (rev 01)
        Subsystem: Hewlett-Packard Company RTS525A PCI Express Card Reader
        Flags: bus master, fast devsel, latency 0, IRQ 126
        Memory at e4300000 (32-bit, non-prefetchable) [size=4K]
        Capabilities: [80] Power Management version 3
        Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit+
        Capabilities: [b0] Express Endpoint, MSI 00
        Capabilities: [100] Advanced Error Reporting
        Capabilities: [148] Device Serial Number 00-00-00-01-00-4c-e0-00
        Capabilities: [158] Latency Tolerance Reporting
        Capabilities: [160] L1 PM Substates
        Kernel driver in use: rtsx_pci
        Kernel modules: rtsx_pci

lsmod:
hmac                   16384  1
drbg                   24576  1
ansi_cprng             16384  0
ctr                    16384  1
ccm                    20480  1
cpufreq_userspace      16384  0
cpufreq_powersave      16384  0
cpufreq_conservative    16384  0
cpufreq_stats          16384  0
rfcomm                 69632  0
bnep                   20480  2
binfmt_misc            20480  1
nls_ascii              16384  1
nls_cp437              20480  1
vfat                   20480  1
fat                    69632  1 vfat
snd_hda_codec_hdmi     45056  1
arc4                   16384  2
joydev                 20480  0
iTCO_wdt               16384  0
hp_wmi                 16384  0
iTCO_vendor_support    16384  1 iTCO_wdt
sparse_keymap          16384  1 hp_wmi
mxm_wmi                16384  0
intel_rapl             20480  0
x86_pkg_temp_thermal    16384  0
intel_powerclamp       16384  0
tpm_infineon           20480  0
coretemp               16384  0
snd_hda_codec_conexant    24576  1
iwlmvm                233472  0
kvm                   573440  0
snd_hda_codec_generic    69632  1 snd_hda_codec_conexant
irqbypass              16384  1 kvm
crct10dif_pclmul       16384  0
mac80211              643072  1 iwlmvm
crc32_pclmul           16384  0
snd_hda_intel          36864  5
ghash_clmulni_intel    16384  0
uvcvideo               90112  0
pcspkr                 16384  0
efi_pstore             16384  0
videobuf2_vmalloc      16384  1 uvcvideo
videobuf2_memops       16384  1 videobuf2_vmalloc
snd_hda_codec         135168  4 snd_hda_codec_hdmi,snd_hda_codec_conexant,snd_hda_codec_generic,snd_hda_intel
evdev                  24576  15
btusb                  45056  0
efivars                20480  1 efi_pstore
videobuf2_v4l2         24576  1 uvcvideo
serio_raw              16384  0
btrtl                  16384  1 btusb
iwlwifi               147456  1 iwlmvm
snd_hda_core           81920  5 snd_hda_codec_hdmi,snd_hda_codec_conexant,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel
btbcm                  16384  1 btusb
rtsx_pci_ms            20480  0
btintel                16384  1 btusb
videobuf2_core         36864  2 uvcvideo,videobuf2_v4l2
snd_hwdep              16384  1 snd_hda_codec
i2c_i801               20480  0
snd_pcm               110592  4 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_core
cfg80211              569344  3 iwlwifi,mac80211,iwlmvm
memstick               20480  1 rtsx_pci_ms
videodev              176128  3 uvcvideo,videobuf2_core,videobuf2_v4l2
bluetooth             516096  15 bnep,btbcm,btrtl,btusb,rfcomm,btintel
media                  36864  2 uvcvideo,videodev
snd_timer              32768  1 snd_pcm
snd                    81920  18 snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_hda_codec_conexant,snd_pcm,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel
rfkill                 24576  10 cfg80211,hp_wmi,bluetooth
sg                     32768  0
soundcore              16384  1 snd
mei_me                 32768  0
ie31200_edac           16384  0
mei                    94208  1 mei_me
edac_core              57344  1 ie31200_edac
shpchp                 36864  0
battery                16384  0
hp_accel               28672  0
lis3lv02d              20480  1 hp_accel
input_polldev          16384  1 lis3lv02d
video                  40960  0
wmi                    16384  2 hp_wmi,mxm_wmi
hp_wireless            16384  0
acpi_pad               24576  0
ac                     16384  0
button                 16384  0
tpm_tis                20480  0
tpm                    45056  2 tpm_tis,tpm_infineon
nvidia_drm             45056  1
drm_kms_helper        147456  1 nvidia_drm
drm                   364544  4 drm_kms_helper,nvidia_drm
nvidia_modeset        765952  8 nvidia_drm
nvidia              11472896  193 nvidia_modeset
parport_pc             28672  0
ppdev                  20480  0
lp                     20480  0
parport                49152  3 lp,ppdev,parport_pc
efivarfs               16384  1
ip_tables              24576  0
x_tables               36864  1 ip_tables
autofs4                40960  2
ext4                  589824  6
ecb                    16384  0
crc16                  16384  2 ext4,bluetooth
jbd2                  106496  1 ext4
crc32c_generic         16384  0
mbcache                16384  7 ext4
sd_mod                 45056  2
crc32c_intel           24576  10
rtsx_pci_sdmmc         24576  0
mmc_core              139264  1 rtsx_pci_sdmmc
aesni_intel           167936  2
aes_x86_64             20480  1 aesni_intel
glue_helper            16384  1 aesni_intel
lrw                    16384  1 aesni_intel
gf128mul               16384  1 lrw
ablk_helper            16384  1 aesni_intel
cryptd                 20480  3 ghash_clmulni_intel,aesni_intel,ablk_helper
xhci_pci               16384  0
ahci                   36864  1
xhci_hcd              172032  1 xhci_pci
libahci                32768  1 ahci
e1000e                237568  0
psmouse               126976  0
libata                245760  2 ahci,libahci
usbcore               241664  4 btusb,uvcvideo,xhci_hcd,xhci_pci
ptp                    20480  1 e1000e
pps_core               20480  1 ptp
rtsx_pci               53248  2 rtsx_pci_ms,rtsx_pci_sdmmc
scsi_mod              225280  3 sg,libata,sd_mod
nvme                   28672  7
mfd_core               16384  1 rtsx_pci
nvme_core              28672  9 nvme
usb_common             16384  1 usbcore
thermal                20480  0
fjes                   28672  0
Comment 1 Justin Zobel 2020-11-12 22:59:32 UTC
Thanks for the report Jon.

I'm unable to reproduce this issue on the latest Plasma.

Can you please test and confirm if this issue is still occurring or if this bug report can be marked as resolved. I'm setting status to "needsinfo" pending your response, please change back to "reported" or "resolved" when you respond, thanks.
Comment 2 Bug Janitor Service 2020-11-27 04:34:00 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2020-12-12 04:34:12 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!