Bug 371230 - Neon installer crash after language installation (nb-no)
Summary: Neon installer crash after language installation (nb-no)
Status: RESOLVED FIXED
Alias: None
Product: neon
Classification: KDE Neon
Component: Live/Install images (show other bugs)
Version: unspecified
Platform: Neon Linux
: NOR critical
Target Milestone: ---
Assignee: Neon Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-10-19 16:37 UTC by Alexander Vinbæk Strand
Modified: 2016-12-10 20:08 UTC (History)
6 users (show)

See Also:
Latest Commit:
Version Fixed In: LTS 5.8.4


Attachments
ubiquity log (26.41 KB, text/plain)
2016-10-19 16:39 UTC, Alexander Vinbæk Strand
Details
screenshot before crash (494.97 KB, image/png)
2016-11-07 19:33 UTC, Alexander Vinbæk Strand
Details
screenshot when crash (374.57 KB, image/png)
2016-11-07 19:34 UTC, Alexander Vinbæk Strand
Details
screenshot after crash (334.56 KB, image/png)
2016-11-07 19:34 UTC, Alexander Vinbæk Strand
Details
Ubuntu-bug ubiquity (572.85 KB, image/png)
2016-12-08 15:53 UTC, Nuno Costa
Details

Note You need to log in before you can comment on or make changes to this bug.
Description Alexander Vinbæk Strand 2016-10-19 16:37:42 UTC
Neon installer crash after language installation (nb-no)

Reproducible: Always

Steps to Reproduce:
1.Boot neon iso
2.install neon to your hard drive (use Norwegian bokmål as language)
3.Wait for language pack to be installed

Actual Results:  
installer crashes and it stops

Expected Results:  
It should have installed neon without errors
Comment 1 Alexander Vinbæk Strand 2016-10-19 16:39:53 UTC
Created attachment 101648 [details]
ubiquity log

log from Ubiquity
Comment 2 Alexander Vinbæk Strand 2016-11-07 19:18:56 UTC
everything works if choosing English as Language.. it is just Norwegian bokmål that crashes the installer..
Comment 3 Alexander Vinbæk Strand 2016-11-07 19:33:27 UTC
Created attachment 102109 [details]
screenshot before crash
Comment 4 Alexander Vinbæk Strand 2016-11-07 19:34:09 UTC
Created attachment 102110 [details]
screenshot when crash
Comment 5 Alexander Vinbæk Strand 2016-11-07 19:34:37 UTC
Created attachment 102111 [details]
screenshot after crash
Comment 6 Putr 2016-11-22 13:55:09 UTC
Can confirm.

Neon installer, english version (location: slovenia, keyboard: slovenian), latest (downloaded today) installed using USB.

Installer crashes when installing language packs.

Can't report from installer as anything I try to open also crashes. The entire live cd seems to be extremly unstable as it freezes after every step of the installer.
Comment 7 SzZsolt 2016-11-23 18:03:08 UTC
Can confirm!

neon-useredition-20161117-1018-amd64.iso
neon-devedition-gitunstable-20161121-0806-amd64.iso
neon-devedition-gitunstable-20161122-0806-amd64.iso
neon-devedition-gitunstable-20161123-0806-amd64.iso
neon-development-devedition-gitunstable-development-20161122-1651-amd64.iso

Neon installer (location: hungary, keyboard: hungary), installed using USB and  DVD.

Installer crashes when installing language packs 30%.
Comment 8 Nuno Costa 2016-12-08 15:52:46 UTC
Similiar issue using neon-useredition-20161124-1018-amd64.iso with settings:

English version
location: Poland
keyboard: European Portuguese (pt_PT)

and 

English version
location: Poland
keyboard: en_US

The only way I was able to finish the instalation was with settings:

English version
location: US, New York
keyboard: en_US

Errors seen were the same as the screenshot "screenshot after crash"

The result of the "ubuntu-bug ubiquity" command was:

"Problem cannot be reported"
"This is not an official KDE Package. Please remove any third party package and try again"

Screenshot in attach.

The same happens in both Virtualbox and bare metal.
Comment 9 Nuno Costa 2016-12-08 15:53:51 UTC
Created attachment 102690 [details]
Ubuntu-bug ubiquity

Ubuntu-bug ubiquity command output
Comment 10 Alexander Vinbæk Strand 2016-12-10 20:08:01 UTC
Testing Neon LTS in vmware now and now I got no error message, everything is working now with Norwegian language.
I set this as resolved and fixed now because everything works.