Bug 369372 - Sometimes all mailboxes and messages disappear, although the data are not damaged
Summary: Sometimes all mailboxes and messages disappear, although the data are not dam...
Status: RESOLVED WAITINGFORINFO
Alias: None
Product: kmail2
Classification: Applications
Component: general (show other bugs)
Version: 5.1.3
Platform: Ubuntu Linux
: NOR normal
Target Milestone: ---
Assignee: kdepim bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-09-26 07:51 UTC by Frederick Zhang
Modified: 2022-11-11 01:43 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:

Attachments
Kmail snapshot (52.54 KB, image/png)
2016-09-26 07:51 UTC, Frederick Zhang 		Details
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Description Frederick Zhang 2016-09-26 07:51:33 UTC 
This simply happens from time to time (see attached snapshot), I haven't figured out a way to reproduce it successfully.

If I kill Kmail and restart it, it would either fail or remain empty. Generally rebooting the machine will fix it and it won't damage the data.

I have never tweaked Akonadi/Kmail a lot except changing the backend to SQLite. Could this be the reason?

Reproducible: Sometimes

Steps to Reproduce:
1. Open Kmail
Comment 1 Frederick Zhang 2016-09-26 07:51:52 UTC 
Created attachment 101294 [details]
Kmail snapshot
Comment 2 Frederick Zhang 2016-09-26 08:01:17 UTC 
By the way, I am using Kubuntu 16.04 and the download URL of Kmail is http://archive.ubuntu.com/ubuntu/pool/universe/k/kdepim/kmail_15.12.3-0ubuntu1_amd64.deb
Comment 3 Alexander Potashev 2017-11-22 10:43:15 UTC 
Same problem here with kmail-17.04.1-3.fc26.
Comment 4 Justin Zobel 2022-11-10 22:32:43 UTC 
Thank you for reporting this issue in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "REPORTED" when replying. Thank you!
Comment 5 Frederick Zhang 2022-11-11 01:43:00 UTC 
I'm afraid that I haven't used Kmail for a while now. I'll mark this as resolved but please feel free to reopen if anyone can still reproduce it.