Bug 368395 - Error: Handler no longer available
Summary: Error: Handler no longer available
Status: REPORTED
Alias: None
Product: telepathy
Classification: Unclassified
Component: text-ui (show other bugs)
Version: 15.08.2
Platform: Neon Packages Linux
: NOR normal
Target Milestone: Future
Assignee: Telepathy Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-09-07 14:05 UTC by roman.dinga
Modified: 2018-04-19 12:32 UTC (History)
4 users (show)

See Also:
Latest Commit:
Version Fixed In:


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Description roman.dinga 2016-09-07 14:05:04 UTC
When I open a chat window with someone I get the "Handler no longer available" error and the chat window has all the controls visible, but the field for entering the text is missing. It happens only when I open the first chat window. When I then click on the same contact again, it opens the window properly and all following clicks on any other contacts work OK - they add additional tabs to the chat window and chatting is possible. So only the first open of the window is bad. I googled a bit and found that libdbusmenu-qt is to blame here (probably). Is there anything that can be done with it?

Reproducible: Always

Steps to Reproduce:
1. open a chat window with any contact
2. the window opens, controls are visible, but the chat field is missing
3. when clicking on the contact again, the chat window opens correctly and chatting is possible


Expected Results:  
The chatting should be possible from the first double-click on the contact.
Comment 1 roman.dinga 2016-10-12 08:53:34 UTC
The version is not available in the dropdown list, it is from the Neon repositories, so it says 15.12.3.
Comment 2 Max 2017-04-28 07:30:29 UTC
I have also been experiencing this issue on basically every version of Plasma 5.X in Kubuntu and the Neon. It seems that if ktp-text-ui is not running, the first call from either the ktp-contactlist or the instant messaging plugin fail to initialize the session. It just opens up an empty window.

The same happens if a contact writes something to me, without me having opened a ktp-text-ui window -> i get a blank window.
Comment 3 Kevin KIN-FOO 2017-06-29 08:35:51 UTC
I also experience this issue using Debian testing.
I am running version *15.08.3* using:

  KDE Frameworks 5.28.0
  Qt 5.7.1 (built against 5.7.1)
  The xcb windowing system

Regards
Comment 4 Mostafa 2017-07-14 06:53:15 UTC
I have the same issue with ktp-text-ui 15.12.3 running on KDE Neon and the following:

KDE Frameworks 5.37.0
Qt 5.9.1 (built against 5.9.1)
The xcb windowing system
Comment 5 Mostafa 2017-07-14 06:55:10 UTC
(In reply to Mostafa from comment #4)
> I have the same issue with ktp-text-ui 15.12.3 running on KDE Neon and the
> following:
> 
> KDE Frameworks 5.37.0
> Qt 5.9.1 (built against 5.9.1)
> The xcb windowing system

If I open the contact from KRunner the chat window opens normally.
Comment 6 Marcus Harrison 2018-04-19 12:32:31 UTC
(In reply to Mostafa from comment #5)
> (In reply to Mostafa from comment #4)
> > I have the same issue with ktp-text-ui 15.12.3 running on KDE Neon and the
> > following:
> > 
> > KDE Frameworks 5.37.0
> > Qt 5.9.1 (built against 5.9.1)
> > The xcb windowing system
> 
> If I open the contact from KRunner the chat window opens normally.

I was about to submit exactly the same bug.

KDE Frameworks 5.45.0
Qt 5.10.0 (built against 5.10.0)
Chat Application version 15.12.3